Polina Pizzeria

Julie Hunt (1 review)

18 May 2026

Source: Google

3.3

I will say I have been here many times however now learning that the restaurant has gone from private owners to being owned by a corporation and the way it was run on the weekend and the mayhem and disorder of the management of the customer flow for reservations and seating I likely won't return sadly. The food was just as good as previously but it was the absolute coas of the flow of customers not being met at the door and the backlog and wait to even speak to someone when reservations had been made

Antony Koshi (21 reviews)

16 May 2026

Source: Google

2.3

​I recently visited Polina Pizzeria with a group of four. We all ordered the spaghetti Alfredo with grilled chicken, but the waitress misunderstood and brought out just one portion along with four empty plates to share. While this was an understandable mix-up, the plate I received was filthy. When I asked for a replacement, the waitress took it away without a single word of apology or acknowledgment. ​Unfortunately, the food didn't make up for the service. The spaghetti Alfredo was honestly the worst I’ve ever had and definitely did not live up to the hype. I understand that restaurants can have an off day, but my personal experience was really disappointing. I sincerely hope management takes this feedback to improve

Karen Akre (11 reviews)

14 May 2026

Source: Google

4.7

Gluten free pizza crust and pasta

Mark Neely (5 reviews)

13 May 2026

Source: Google

5.0

Very cool vibe with good food and great service.

Gian Giles (251 reviews)

12 May 2026

Source: Google

5.0

We enjoyed our three wonderful nights in Quebec City, and we returned to Polina Pizzeria each evening. We thoroughly enjoyed the salads, pasta, and pizza, and the staff was consistently friendly and attentive. We were pleased to return for the third night in a row. We recommend Polina Pizzeria.

emily (4 reviews)

10 May 2026

Source: Google

1.0

I normally don't leave negative reviews, or reviews at all but I feel this experience is important to share. I ordered the Mediterranean salad, and the menu did not mention that it was made with pesto dressing containing pine nuts. Pesto is not a standard or commonly expected dressing for a Mediterranean salad, and there was no indication on the menu that tree nuts were included. After eating the salad, I experienced a severe allergic reaction that required an ambulance ride to the hospital. While this was happening, we were still asked to pay the bill, and the meal was not comped despite the seriousness of the situation. I understand restaurants cannot account for every allergy if they are not informed ahead of time, but menus should accurately disclose ingredients, especially major allergens like tree nuts when they are used in unexpected ways. I also reached out privately afterward hoping for some acknowledgment or support and never received a response. I hope this review encourages better ingredient transparency and more compassion in emergency situations moving forward.

Restaurant response

Response added on 13 May 2026

We are so deeply sorry for your experience and for the distress you went through — this is not the standard we hold ourselves to. We were unable to locate your initial message, and we sincerely apologize for that as well. We would really like to speak with you personally — please reach out to us at [email protected]. Your safety and wellbeing matter deeply to us. — Laurence, Manager of Polina

Judy Willis (44 reviews)

10 May 2026

Source: Google

5.0

The pizza was delicious.

Kayshana Aronson (46 reviews)

6 May 2026

Source: Google

4.7

The pizza was fresh and delicious. The service was good. Atmosphere is nice. Bathroom exceptionally clean with actual towels (nice touch). Would definitely recommend the place.

Dean Daer (413 reviews)

4 May 2026

Source: Google

5.0

Stopped in for lunch when in Quebec City, loved the service and the pizza. Absolutely delicious and a very charming restaurant.

Uday (2 reviews)

2 May 2026

Source: Google

4.7

Awesome food , great quantity and quality must go , service is slightly slow but worth the wait

David Raposo (15 reviews)

1 May 2026

Source: Google

5.0

The staff were very friendly and the service was great. I had the French onion soup to start and it was fabulous...not too strong. I then had the Classic Pepperoni Pizza and it was delicious. My wife had spaghetti and it was also great. Highly recommend this place for a nice evening.

Jeansss (72 reviews)

16 Apr 2026

Source: Google

4.7

Unexpectedly good pizza as its rare to find good VEGETARIAN pizza in QC city. Amazing service.

Natalija Ilic (10 reviews)

13 Apr 2026

Source: Google

5.0

The best place for light meal and coctail. My husband and I ordered fromage fondue as entré while we were waiting for pizza Capricossa to be served. They have the best coctail I tried recently. I ordered it twice. It served it's name Manteau Noir ☺️. Atmosphere is nice, quiet, and warm. I highly recommend 👌

Kelly Gretsinger (1 review)

1 Apr 2026

Source: Google

5.0

We went this afternoon for a snack and a drink and our server was so lovely and welcoming! She told us about the 2 for 1 pizza deal and we ended up ordering this evening for dinner as well. Awesome establishment and great service! Shoutout to our server this afternoon!

Andrew Chattin (129 reviews)

28 Mar 2026

Source: Google

3.0

The food here is way overpriced and the portions are way too small. The pizza is nothing special either. Plus, they charge $5 per soda and don't include free refills. I've never been to a restaurant where the fountain soda doesn't include free refills. I would avoid this place unless you like mediocre food at a high price.

Patricia Naphin (7 reviews)

24 Mar 2026

Source: Google

5.0

One of the best Pizza and Pastas I have ever eaten. The service and wine are fantastic too. The restaurant is huge, and has something for everyone.

Paul McPhail (15 reviews)

20 Mar 2026

Source: Google

4.7

Great place with amazing pizza

Rebecca Lambe (151 reviews)

19 Mar 2026

Source: Google

5.0

Very good, server was very nice food was excellent and quick.

Neil Hopwood (8 reviews)

19 Mar 2026

Source: Google

5.0

A small compact restaurant, but don’t let that put you off! Food and service both excellent and great value in traditional Italian style.

Bailey Molenaar-Marcus (4 reviews)

18 Mar 2026

Source: Google

5.0

We were exploring Vieux Quebec and needed somewhere to eat with our picky 7 year old. The service was fantastic, the food came out quick and our girls loved the pizza so much that we ordered a second.

Gregory Sicoly

16 Mar 2026

Source: Google

5.0

Absolutely the best meal I’ve had at a restaurant in a long time. Our server, Catherine, was also phenomenal. The place was packed and short staffed, yet she was wonderful and took everything in stride. Thank you for a great experience!

Brian J (4 reviews)

13 Mar 2026

Source: Google

1.3

Staff are rude and unwelcoming, food mediocre. I won't be returning, go somewhere else where they appreciate their customers. There are way better options close by. Get rid of the snotty girls with bad attitudes

mike moore (12 reviews)

5 Mar 2026

Source: Google

3.7

Nice little gem in the area.

Anonymous (18 reviews)

5 Mar 2026

Source: Google

5.0

We were able to make last minute reservations for a Saturday night which was great. Even though our reservation was for the last time slot before closing the staff was very friendly & attentive and we didn't feel rushed at all (which was greatly appreciated). The pizza was amazing as were the drinks we ordered! I would highly recommend giving this restaurant a try.

Sandy Cunningham (60 reviews)

2 Mar 2026

Source: Google

5.0

Amazing food and staff!