Pizzeria Geppetto Notre-Dame

amy lynch (5 reviews)

6 May 2026

Source: Google

5.0

Great service and delicious pizza!

Cheryl Meredith (3 reviews)

5 May 2026

Source: Google

5.0

Excellent food and atmosphere especially with a jazz trio

Rodolfo Zucolotto (69 reviews)

24 Apr 2026

Source: Google

2.0

Perhaps my mistake was skipping the pizza—it didn’t look particularly appetizing to begin with. Instead, I decided to order a few appetizers: olives, octopus, and cauliflower. The olives arrived like some kind of broth, cooked alongside raw mushrooms and zucchini; the aftertaste was strong. The octopus, apparently seasoned with paprika, didn't go well with the chickpeas. The cauliflower was… okay. And somehow, even on a beautiful sunny afternoon, I left feeling unhappy.

Restaurant response

Response added on 24 Apr 2026

Hello Rodolfo, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience left you feeling disappointed, this is not the impression we want to leave, especially on a beautiful afternoon. I do want to mention that our octopus has been on the menu for over 17 years and is one of our signature dishes, with many guests returning specifically for it. That said, taste is personal, and it’s clear that what you received did not meet your expectations, which we take seriously. Your comments about the olives and overall balance of the dishes are also noted, and we will be addressing this with our kitchen team to ensure consistency and refinement. We would genuinely appreciate the opportunity to welcome you back and offer you a much better experience, one that reflects the standards we strive for every day. Please feel free to reach out to me directly so I can personally take care of your next visit. ([email protected]) Warm regards, Genevieve

Marissa Cohen (1 review)

18 Apr 2026

Source: Google

1.0

Terrible customer service, being busy is no excuse for giving crappy service. Literally no greeting, long faces, no smile, it’s absolutely not worth your time. I would not be returning and neither should you.

Restaurant response

Response added on 19 Apr 2026

Hey Marissa, I’m truly sorry to read about your experience. This is absolutely not the level of service we aim to provide at Geppetto, and I completely understand your frustration. Being busy is never an excuse for a lack of warmth or professionalism, you should have felt welcomed and genuinely taken care of from the moment you arrived. I would really appreciate the opportunity to look into this properly. If you don’t mind, could you let me know when you visited and, if possible, any details you remember about your server? This will help me address the situation directly with our team. Please write me at : [email protected] We take this very seriously, and I would love the chance to make this right. I’d like to personally invite you back as our guest for a full experience on us, so you can see the level of hospitality we are truly known for. Thank you for bringing this to my attention, I sincerely hope we’ll have the opportunity to welcome you again. Warm regards, Genevieve

Sara (1 review)

17 Apr 2026

Source: Google

1.0

Miserable employees, rude and horrible customer service. Their food is not worth dealing with such low human behaviour.

Restaurant response

Response added on 19 Apr 2026

Hello Sara, I’m very sorry to read about your experience. This is not the standard of hospitality we expect at Geppetto, and I completely understand your disappointment. I would really like to look into this properly. Could you please let me know when you came in and any details you remember about your server? You can also reach me directly at [email protected] so I can follow up personally. We take this seriously, and I would appreciate the opportunity to make it right. I would like to invite you back as our guest for a full experience on us, so we can show you the level of service Geppetto is known for. I hope we can have the chance to welcome you again. Warm regards, Genevieve

B M (8 reviews)

17 Apr 2026

Source: Google

1.0

Shitty service, rude employees, avoid!

Restaurant response

Response added on 19 Apr 2026

Hello, I’m very sorry to read this, this is clearly not the experience we aim to deliver at Geppetto. We take feedback like this seriously, and I want to sincerely apologize that you were made to feel this way. We pride ourselves on warm, attentive hospitality, and what you describe does not reflect our standards. I would really appreciate the chance to understand what happened in more detail so we can address it properly with our team. If you’re open to it, please reach out to me directly at : [email protected] with when you visited and any details you remember. I would also like to personally invite you back as our guest, so we can show you the level of service we are known for. Thank you for taking the time to share this, I do hope we can have the opportunity to make it right.

Jacques Dagenais (50 reviews)

1 Mar 2026

Source: Google

4.7

First visit to Geppetto and we loved it. Great Italian selection and a variety of daily spécials. We will come back.

Marc Thibodeau (54 reviews)

28 Feb 2026

Source: Google

5.0

Had supper here last night with my wife and another couple. This place never disappoints; great value and food. Our waitress Sabrina was awesome as well

Ka T (73 reviews)

15 Feb 2026

Source: Google

5.0

Always good!!

Marianne Di Santi (6 reviews)

1 Feb 2026

Source: Google

2.7

Had a reservation for 7:00 pm for my niece’s birthday. We got seated next to the windows that needed a serious caulking job as we could feel the cold wind from the cracks, needless to say in minus 30°c weather we were freezing. We put our scarves on the window sills. It’s not a big issue and an easy fix, the restaurant was nice and we were well seated. The waiter gave un 1 wine menu for a table of 20 people and when I asked for a second one I got a side eye lolll the waiter was so rude. We had to constantly be at the lookout for the him if we needed something cause there was no asking if we needed anything. This is a small restaurant and being able to get service shouldn’t be so hard. Finally we got our drinks 35 minutes later. I ordered a bloody Cesar thinking I would get a nice tall glass with a little more garnish that an olive and a small pepper, cause normally this is the largest drink on the menu in restaurants and I was disappointed when I got a small flute with mostly ice. Did it taste good? Yes. Was I worth 12$ hell no. 🤦🏼‍♀️ rest of the food was good but not worth the price, we got an antipasto for 2 people at 35$, not the greatest we had… my husband got bavette for 28$ he had at most 3oz of meat and a small side of stir fried veggies, 1/3 cup at most. I took the mushroom pasta it was good and the portion was ok as well. I asked for a coffee at the end of the dinner around 9pm and got it at 10 after asking for it multiple times, we got the bill and it cost us 160$. Was the food tasty? Yes, was it worth 160$ for what we got? No. To top it all off we couldn’t get paper bills for some reason and the interac machine wasn’t working 🤦🏼‍♀️ I don’t like to bash businesses with the economy we have but at the same time people work hard to go out and eat and they deserve to be at least comfortable and well served. Food is always debatable. Service was bad. I will not be going back.

Restaurant response

Response added on 2 Feb 2026

Marianne, Please reach me at [email protected] I will fix this.