Pizza Pizza
Pizza Pizza 5510 Henri Bourassa Blvd W Quest, Montréal
4.1
218 evaluations
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Review summary

What guests say about Pizza Pizza

Reviews are very mixed for this Pizza Pizza location in Montreal. Many customers like the pizza and find the service fast, friendly, and efficient, with the place sometimes clean and welcoming. However, many comments report long wait times, incomplete or poorly prepared orders, as well as customer service that can be rude or unreliable. If you go, it’s better to be prepared to wait and to check your order on site.

Summary based on 218 reviews.

Reviews / Ratings for Pizza Pizza

Photo of JingYi Xu
6 Jun 2026
Source: Google
1.0

I don't usually write reviews, but I felt compelled to share my experience. My husband and I stopped by today because I was craving pizza, something I hadn't ordered in years. Unfortunately, the experience was disappointing from start to finish. We waited approximately 40 minutes for a small pizza with two toppings: the Carnivore and the Creamy Mushroom Florentine. After such a long wait, the pizza did not meet expectations. The Creamy Mushroom Florentine, in particular, was very underwhelming. There was nothing "creamy" about it, just a sparse amount of mushrooms and spinach, with what seemed like a single mushroom piece and a single spinach leaf on each slice. There was no noticeable garlic or cream sauce at all. As a result, it felt like I was eating mostly dough with minimal toppings. Given the wait time and the quality of the pizza, I left feeling very disappointed. I appreciate the staff's efforts, but based on this experience, I don't plan to return to this location. Thank you.

Service
Cooking
Logo of Pizza Pizza
Restaurant response
Response added on 7 Jun 2026
Thank you for taking the time to provide feedback about your recent experience at our Pizza Pizza Restaurant in Montréal . We appreciate your input, as it allows us to continuously improve our services and address any concerns that our valued customers may have. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of Sara roy
3 Jun 2026
Source: Google
5.0

Great food

Service
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Logo of Pizza Pizza
Restaurant response
Response added on 4 Jun 2026
Your positive feedback truly means a lot to us and serves as a great motivation for our team. We are committed to maintaining the high standards that you experienced during your visit, and we will continue to strive for excellence in everything we do. Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner.
Photo of Mostefai Abdelmadjid
3 Jun 2026
Source: Google
1.0

Well today I had a really bad experience with the stuf , there was 2 of them one was good and the other was so rude , I had ordered a pizza with 2 toppings online and they only received pizza without topping order so they prepared it after I have paid for it I checked it was only cheese I asked if they can remake it and they did refused and refuse also to ask fir manager because there was none so 0 costumer service. The only thing I regret is the tips honestly.i have checked the recent feedback and all are not good , you are going to close soon I guess , you have a serious problem and you should solve it , you can't let dozen of employees ruin your restaurant

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Restaurant response
Response added on 3 Jun 2026
Thank you for taking the time to provide feedback about your recent experience at our Pizza Pizza Restaurant in Montréal . We appreciate your input, as it allows us to continuously improve our services and address any concerns that our valued customers may have. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of Emmanuel Poteau
1 Jun 2026
Source: Google
5.0

Nice person ever met

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Logo of Pizza Pizza
Restaurant response
Response added on 1 Jun 2026
Thank you so much for taking the time to share your experience and leaving a glowing 5-star review for our Pizza Pizza Restaurant in Montréal. We are incredibly grateful for your kind words and support.
Photo of Musba Sarwari
31 May 2026
Source: Google
5.0

Great service

Logo of Pizza Pizza
Restaurant response
Response added on 1 Jun 2026
Thank you for your amazing review and for supporting Pizza Pizza. We can't wait to provide you with another outstanding dining experience in the future.
Photo of Denold Joseph
30 May 2026
Source: Google
1.0

Very Bad Service Employees don't speak French They don't know nothing about customer service

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Logo of Pizza Pizza
Restaurant response
Response added on 7 Jun 2026
We're truly sorry to hear that your experience at our Pizza Pizza Restaurant in Montréal did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and are constantly working to improve our products. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of Alexandru Rareş Peche
29 May 2026
Source: Google
1.0

I got a panzerotti on Uber eats from here, the dough inside was undercooked, it's disgusting and a health concern, never order from this store again.

Logo of Pizza Pizza
Restaurant response
Response added on 30 May 2026
We're truly sorry to hear that your experience at our Pizza Pizza Restaurant in Montréal did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and are constantly working to improve our products. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of Sanni Suraju abiodun
22 May 2026
Source: Google
5.0

Good

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 22 May 2026
Thank you for choosing our Pizza Pizza Restaurant and for being a valued customer. We appreciate your trust in us, and we look forward to serving you again soon. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know.
Photo of AB Empire
22 May 2026
Source: Google
1.3

Worst experience came in at 3 am to order one pizza medium and demanded i pay cash only when the previous customers that was still eating in the restaurant told me that they paid with credit card. The guy had to call someone. On top of that after they saying there is no more pepperoni that i had to choose another meat. What kind of crooked restaurant is that

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Logo of Pizza Pizza
Restaurant response
Response added on 22 May 2026
Thank you for taking the time to provide feedback about your recent experience at our Pizza Pizza Restaurant in Montréal . We appreciate your input, as it allows us to continuously improve our services and address any concerns that our valued customers may have. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of GOURAV CHAUDHARY
19 May 2026
Source: Google
1.0

Bad delivery service

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Restaurant response
Response added on 20 May 2026
We're truly sorry to hear that your experience at our Pizza Pizza Restaurant in Montréal did not meet your expectations, and we apologize for any inconvenience caused. We take all feedback seriously and are constantly working to improve our products. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of jaideep malhotra
17 May 2026
Source: Google
1.0

Tell workers to behave nicely .. they don’t know how to talk with customers.. honestly very rude they are .

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Logo of Pizza Pizza
Restaurant response
Response added on 18 May 2026
Once again, we appreciate your valuable feedback and thank you for choosing our Pizza Pizza Restaurants. We hope to have the opportunity to serve you better in the future and provide you with an outstanding dining experience. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]
Photo of Pedileme Novembre
10 May 2026
Source: Google
5.0

They have the Best pizza

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 11 May 2026
We're thrilled to hear that you had an exceptional experience with us. Delivering delicious products and providing excellent customer service are at the heart of what we do, and we're delighted that we met and exceeded your expectations. Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner.
Photo of Esam Hussein
4 May 2026
Source: Google
5.0

They make the best pizza ever I adore

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 5 May 2026
We're thrilled to hear that you had an exceptional experience with us. Delivering delicious products and providing excellent customer service are at the heart of what we do, and we're delighted that we met and exceeded your expectations. Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner.
Photo of Ayman Ait Bella Oulahcen
1 May 2026
Source: Google
5.0

Noce experience

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 1 May 2026
Your positive feedback truly means a lot to us and serves as a great motivation for our team. We are committed to maintaining the high standards that you experienced during your visit, and we will continue to strive for excellence in everything we do. Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner.
Photo of Smriti Sharma
30 Apr 2026
Source: Google
5.0

First time I get this much good service by a morrocan guy on Thursday night . He is really good in customer services and makes the pizza same as I order. Thanks to him

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 1 May 2026
Thank you so much for taking the time to share your experience and leaving a glowing 5-star review for our Pizza Pizza Restaurant in Montréal. We are incredibly grateful for your kind words and support.
Photo of raj gola
30 Apr 2026
Source: Google
5.0

Fast service

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 30 Apr 2026
Your positive feedback truly means a lot to us and serves as a great motivation for our team. We are committed to maintaining the high standards that you experienced during your visit, and we will continue to strive for excellence in everything we do. Pizza Pizza aims to satisfy every customer by providing excellent quality food and true value in a fast and friendly manner.
Photo of Calli D
29 Apr 2026
Source: Google
5.0

Get food !!!

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 30 Apr 2026
Thank you so much for taking the time to share your experience and leaving a glowing 5-star review for our Pizza Pizza Restaurant in Montréal. We are incredibly grateful for your kind words and support.
Photo of Sahana D
29 Apr 2026
Source: Google
5.0

Amazing service

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 30 Apr 2026
Thank you for your amazing review and for supporting Pizza Pizza. We can't wait to provide you with another outstanding dining experience in the future.
Photo of Gulshan Singh
29 Apr 2026
Source: Google
5.0

Tasty pizza

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Atmosphere
Photo of Gagandeep Kaur
29 Apr 2026
Source: Google
5.0

Had a really good experience at the store

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Atmosphere
Photo of Ridwan Ahmed
29 Apr 2026
Source: Google
5.0

Fast service

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Atmosphere
Photo of Nick-Anor Faustin
29 Apr 2026
Source: Google
5.0

Great service, good food. Great experience with jass

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Atmosphere
Photo of Winsly Bernadin (Bernado)
28 Apr 2026
Source: Google
5.0

Best experience

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Response added on 28 Apr 2026
Thank you for your amazing review and for supporting Pizza Pizza. We can't wait to provide you with another outstanding dining experience in the future.
Photo of Evenicka Larose
27 Apr 2026
Source: Google
1.0

ENOUGH IS ENOUGH! I’ve had too many bad experiences with this location, but this one was the worst. On January 31st, 2026, I placed a pickup order by phone at 5:25 PM and arrived at 5:45 PM. Customer service said it would take 15–20 minutes, but I ended up waiting TWO HOURS with my child. The staff ignored customers waiting inside, focused only on delivery orders, and gave no updates. Multiple customers, DoorDash, and Uber Eats drivers were leaving frustrated. I called customer service 3 times, and they kept saying my order should be ready, but nothing was ever given to me. To make it worse, one employee handling food wasn’t even wearing gloves and was wiping her nose. Customer service offered me a credit, but later I found out the regional director removed it, claiming my order was ready and “no one picked it up” after reviewing the video. That is completely false. I was there for TWO HOURS waiting. This location has terrible service, poor management, and no respect for customers’ time. I strongly do NOT recommend this location.

Service
Cooking
Atmosphere
Logo of Pizza Pizza
Restaurant response
Thank you for taking the time to provide feedback about your recent experience at our Pizza Pizza Restaurant in Montréal . We appreciate your input, as it allows us to continuously improve our services and address any concerns that our valued customers may have. We always strive to improve our products, so we’ll consider your customer feedback. Please leave us your details at [email protected]

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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