Warning – Misleading Pricing I visited this Pizza Pizza location last night and had a deeply frustrating experience regarding their "Special Deals." This establishment appears to be using deceptive pricing tactics to overcharge customers. I ordered a deal advertised as an XL 4-Topping Pizza for $17, yet I was charged $22. When I questioned the price difference, the staff informed me that the toppings I selected (chicken, olives, onions, and peppers) were not included in the base price of the deal. There are several major issues with how this business operates: Lack of Transparency: There was no prior disclosure that specific toppings would trigger extra charges. A deal should be honored as advertised, or the limitations must be clearly stated before the transaction is completed. The "French-Only" Hideout: In a city where officials and whistleblowers are often laser-focused on enforcing French-language menus, using a French-only display screen provides an easy hideout for owners to run these scams. Because the screen isn't in English, it is much easier to hide hidden fees from English-speaking customers who can't verify the line items in real-time. Systemic Honesty: While the girls working there were helpful, they seemed to view carrying out these "duties" as a form of loyalty to the chain. I told them directly: I don't mind paying more, but I expect to be charged honestly. Advice to others: This place has found a loophole by using language barriers to mask price gouging. If you are an English speaker in Montreal, be extremely careful.
Reviews / Ratings for Pizza Pizza
I 👎🏻ordered butter chicken pizza but no any taste honestly no any taste i feel like i eat bread and major thing if u check reviews u see 90% peoples dissatisfied avoid this location Waste of money and food
Place is really clean and the food is delicious ! Really good I recommend. The staff is just a little bit dry...
Thursday night food and service very good.
very nice service 👌
I called to order a cheese pizza and fries. My total is 23$ . I was asked how o will pay. I said debit. I was told I need to pay 25 cent to use the debit. My question is why?
Totally mannerless female cashier on 5 march around 09:15 pm . Showing Attitude for no reason , she needs to learn some basic etiquettes before working in customer service.
This place is really AMAZING the staff is super friendly and kind the service is really efficient the food is really good there is also a lot of parking spaces but really it’s my go to pizza spot in all LaSalle
This place is clean and friendly. Gooshi R provided excellent service. He recommended the perfect trio for my family. Absolutely 5 stars. Will definitely come here again.
Yesterday around 9:30 pm, I went with my friend to pick up our order. We ordered pizza and chicken wings. The food was good, but the behavior of the female cashier was very rude. She literally threw our food boxes toward us. First of all, we paid for that food, so there is no reason to show attitude to customers. There was no greeting and no “thank you.” It’s okay if someone is having a bad day, but that does not mean you should treat customers badly. If you don’t like working in customer service, then maybe this job is not for you. Please don’t ruin customers’ day because of your attitude.
I had a really disappointing experience at Pizza Pizza. The staff member working there was incredibly unprofessional. I was standing right in front of the counter, watching my pizza burn, and no one was at the desk to help. After waiting, she still served me the burnt pizza. I had to tell her that the crust was so charred it was inedible. Eventually, she made a new one, but it was just overall a bad experience. She barely paid attention to customers, just on her phone the entire time. Another customer was waiting as well, and it was just really unprofessional and frustrating.
Amazing
Pizzas are ok. It is not very nice to eat there. There is always a homeless inside.
Pizza was exactly as I requested.
Very very bad service arabica girl Uber driver not good language very bad very bad language & order very very two much late 20 minutes wait but order is not ready
Humayun very polite person always cheerful
Workers did not want to put stuffed crust in my pizza because they said there shift was ending clearly stating they dont care about there customers and they dont want to work. DONT COME HERE!
They basically told us they won't make our stuffed crust pizza because their shift was almost done lol. So we had to get a regular one instead basically because they were lazy. Poor customer service
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Opening hours
- Sunday 10:00 - 02:00
- Monday 10:00 - 02:00
- Tuesday 10:00 - 02:00
- Wednesday 10:00 - 02:00
- Thursday 10:00 - 03:00
- Friday 10:00 - 03:00
- Saturday 10:00 - 03:00
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