first time there,phone order.i was shocked by the filth on every surface i wanted to pay by debit but the pos device wouldnt work so the clerk kept handing me a different handheld device.i was dissapointed that i couldnt tap and had to touch the device as it was disgusting.
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Cooking
Atmosphere
Restaurant response
Response added on 3 Apr 2026
Hi Doug,
We’re truly sorry for your experience and sincerely apologize for the cleanliness issues and the inconvenience with the payment process. This is absolutely not the standard we aim to provide, especially for a first visit.
Please contact us directly at [email protected]
so we can look into this matter and address your concerns properly.
— Team Pizza Hut 🍕