Worst pizza hut I have been at! Pizza was overcooked and was lukewarm. I ordered online and arrived early, said 6 min left of cooking on the screen. Received my pizza about 13-14 mins later .. no wonder it was overcooked and lukewarm … Also like the english only ads right behind the desk …
Service
Cooking
Atmosphere
Restaurant response
Response added on 8 May 2026
Hi Alex,
We’re truly sorry for your experience and sincerely apologize for the overcooked, lukewarm pizza and the delay despite the pickup timing shown online. This is not the quality or service standard we aim to provide.
We also appreciate your feedback regarding the in-store experience. Please contact us directly at [email protected]
with your order details so we can review this properly and make things right.
— Team Pizza Hut 🍕