i ordered the deal for 2 pizza and choose 1 which would be free with my points. at check out i paid the deal for 3 and still my points were cut. i called the restaurant and enquire and also to find a solution. the person who answered the ph kept repeating that he cannot help me i need to sort out myself. i politely asked whom should i contact he started yelling at me in an angry tone and kept me on hold without even telling me he would put me on hold for 12 minutes. then another co worker answered the ph to tell me i need to contact head office. when i went to pick up my order the pizza was burnt and cold
Reviews / Ratings for Pizza Hut
During a period of high volume and visible customer frustration, the management team was completely absent from the floor. Leadership needs to be visible and actively unblocking bottlenecks during a rush. Leaving entry level workers to absorb the brunt of public annoyance is a failure of operational leadership.
HORRIBLE. Pizza Hut has drastically changed for the worse. I’ll never buy from them again. Since the pandemic & recession, they now charge double the price but give terrible thin like a paper pizza. I think they’re competing with dominos pizza but at least dominos is affordable. I paid 95$ for 2 large pizzas & a family fry. The pizza boxes looked medium & the fries were hard as a rock. They put you on hold, then hang up on you. They’re rude. Their manager Sharifa never called me back. They insisted I speak French so I said, “English people eat pizza & pay you also so don’t tell me what language to speak. Pizza Hut use to be the best, even though expensive. Now they’re much more expensive & the worst. DO NOT BUY FROM THEM. Boycut or they’ll keep scamming & stealing from us. Their pizza is garbage. It was like eating slices of paper.
Ordered a stuffed crust pepperoni and cheese , cheesy bread sticks and waffle fries and honestly it was hot and ready for me when I picked it up and the food was tasty and good quality my only problem was I couldent stop eating the breadsticks.
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Opening hours
- Sunday 10:00 - 00:00
- Monday 10:00 - 23:00
- Tuesday 10:00 - 23:00
- Wednesday 10:00 - 23:00
- Thursday 10:00 - 23:00
- Friday 10:00 - 01:00
- Saturday 10:00 - 01:00
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