Friendly service and good coffee made for a decent first impression, and the gentleman who helped me was kind. I do want to be honest, though. The sandwich was not bad, but it was quite salty, and the lettuce and some of the other ingredients did not seem fresh. I was also told the pizza oven was not working, so I could not order pizza. The food on display, including items like the meatballs and chicken parmigiana or lasagna, honestly looked like it had been sitting there for too long. On top of that, the place really needs a refresh, deeper cleaning, better organization, and more attention to overall cleanliness. This location has potential, especially being in a good spot and serving the hotel right across from it. I truly wish them the best, but freshness, presentation, and upkeep need real attention.
