I recently visited this establishment and had an extremely unpleasant experience regarding their tipping practices. After paying at the counter, I left a $1 tip, which is a standard courtesy for counter service. Shockingly, the staff member followed me to my table, returned the money, and explicitly told me that a "dollar is too cheap." This level of tip-shaming and aggressive entitlement is completely unacceptable. It is deeply disappointing to experience this kind of unprofessional behavior, which not only ruins the reputation of this specific restaurant but also leaves a terrible impression of the hospitality culture in Quebec and Canada as a whole. Harassing a customer over a voluntary counter tip is simply pathetic. I will not be returning, and I strongly advise others to be aware of this attitude before visiting.
Reviews / Ratings for Pho Bang New York
Delicious Pho, cheap prices, and a pleasant atmosphere. The grilled chicken pho was superb
We've been waiting in line for a long time, the two of us. And when the next table became available, they sited 4 people who were way behind us. 10-15 minutes later another table became available vand they did exactly the same thing - sitter another group of four instead of 2 and 2 or 2 and 1 which were planty including us and people behind. I understand when they have only 2 sits available and they let 2 people going ahead of others but not the other way around. I'm very disappointed.
Terrible experience, 1st: they only accept cash. 2nd: they don't give you a receipt. 3rd: There's an atm machine charging fees for the withdrawal. I asked the cashier to add a $2 tip on the bill for a total of $33.5. But then the waiter came again with the tray yelling at me asking for 5 dollars more in tips, as I didn't have a receipt I couldn't show him, so I left $2.50 more and not the 5 he was asking for, I had him on my back yelling things at me and he didn't believe me I had left a tip already... so in total they wanted to force me pay $7.50 in tips! Never coming back to this restaurant, it's overcrowded and food is also average
I was very disappointed with my experience. The service was terrible, and the staff’s attitude toward customers was rude and dismissive. Being forced to pay despite such poor service felt unreasonable and frustrating. The food was also quite unseasoned and lacked the authenticity and depth of flavor you would expect from Vietnamese cuisine. Overall, the experience did not live up to expectations, and I wouldn’t recommend this place unless they seriously improve both their service and food quality.
When we realized it was cash only, we were about to switch restaurent. The waiter said e-transfer was fine and insisted us to stay. We ordered and the food came fast. The pho was alright. When we got to the cashier, she said we don't accept e-transfer and so she directed me back to the waiter. The waiter tells me to talk back to her so it was a lot of back and forth. This whole process took 15 min before they finally let me pay by e-transfer then they tell you aggressively to tip.
This shop only accepts cash. Be careful about how much change they give you after you pay, especially if you are studying math or coming from overseas.
A rare restaurant where taxes are actually included in the prices. It's honest and transparent - I love that. The pho is also great and free tea is served at the table. The prices are quite a bit higher now than that were a few years ago though - gone are the days of getting a meal here for $10. It's more around $15-$20 today.
Service great, delicious fresh food!!! Never dissapoints
Delicious pho. In my opinion ,it’s the best pho in montreal. Sometime the new workers forget some of the order ,but the experienced workers are amazing . Sadly ,its cash only but its cheap and delicious and has a atm 🏧
⭐️⭐️⭐️⭐️⭐️ re-visit 2026 QA check 🙏 One of the Best Phở Experiences in Montreal Chinatown Pho Bang New York never disappoints. I ordered the phở đặc biệt (large), and it was outstanding from the first sip to the last bite. The broth is crystal clear, deeply aromatic, and perfectly balanced—rich without being heavy. The bowl was generously loaded with a variety of tender beef cuts, silky rice noodles, and topped with fresh onions, cilantro, and green onions. Everything tasted fresh, authentic, and prepared with care. The large size is truly satisfying and great value for the price. Served piping hot with a fresh plate of basil and bean sprouts, the phở arrived quickly despite the restaurant being busy. Service was efficient and professional, exactly what you want when you’re craving real Vietnamese comfort food. If you’re in Montreal’s Chinatown and want authentic, no-frills, high-quality phở, this is the place. The phở đặc biệt lớn here is a must-order. Highly recommended.
I've tried them everywhere and this is the best pho joint in Montreal. The communal seating is kind of funny - you never know who you'll have lunch with lol. It is a good thing, in that if you're just one or two people, you almost never have to wait, which is surprising, since the place is always packed.
Best Pho in chinatown
All gluten free rice noodles! The broth was alright, decent meat serving size. They only take debit, or cash (USD or CAD). Slight unfavorable exchange rate. For a place this popular I would expect them to set up a Credit card system.
I’ve been to Pho Bang New York a couple of times for lunch, and it’s always a satisfying stop in Chinatown. The pho comes out quickly, the broth is flavourful, and the portions are generous enough to keep you full for the rest of the afternoon. Service is efficient even when the restaurant is busy, and the menu has plenty of classic options to choose from. A reliable place for a warm, comforting bowl of pho in the heart of Montreal’s Chinatown.
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Opening hours
- Sunday 10:00 - 21:30
- Monday 10:00 - 21:30
- Tuesday 10:00 - 21:30
- Wednesday 10:00 - 21:30
- Thursday 10:00 - 21:30
- Friday 10:00 - 21:30
- Saturday 10:00 - 21:30
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