PFK
PFK 104 Bd Arthur-Sauvé, Saint-Eustache
Review summary

What guests say about PFK

Reviews are very mixed, with several customers very satisfied with the service, especially the welcome, politeness, and efficiency of certain employees. However, many comments point to long waits, order mistakes, missing items, and sometimes disorganized service. A few customers also mention a clean restaurant and meals they enjoyed, but the experience seems inconsistent from one visit to another.

Summary based on 70 reviews.
3.2
93 evaluations
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Reviews / Ratings for PFK

Photo of Mart DaFunk
14 Oct 2026
Source: Google
1.0

Halal unaliving is horrible. No thanks.

Photo of Melissa C.
10 Oct 2026
Source: Google
1.0

The box of 6 pieces only contained 3. Called them to fix the issue, supervisor hung up the phone.

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Photo of Ayman Wasef
13 Sep 2026
Source: Google
1.0

So bad I would like to give less than 1 star I ordered 10 wings I found after went home it is only 9. Also the sandwich was not fresh so bad Also I ordered 3 dark pieces I found all are too small and one of them is not complete like a someone took a bite from the piece, I don't trust this branch again , May be it is returned from another client I am not recommended this branch

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Photo of Social Media 55
3 Sep 2026
Source: Google
5.0

I had a good experience at this PFK. The staff was incredibly friendly and very accommodating and their food is fresh. The facility is clean and really completely a perfect. Special shout out to. Khouloud for making my experience solid. I think this place got renovated recently because the review score they have doesn’t really demonstrate how I felt when I went in. I was pleasantly surprised.

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Photo of Ulrich Tchoffo
28 Aug 2026
Source: Google
5.0

I meet a so welcoming nice person there called Khouloud... the service was Ok I enjoyed

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Photo of guillermo valdes
26 Aug 2026
Source: Google
5.0

super beautiful service khouloud

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Photo of Ali Dorias
16 Aug 2026
Source: Google
4.0

Good service and convenient location.

Photo of Vince Valentine
6 Aug 2026
Source: Google
5.0

Good communication, and efficient service from Khouloud

Service
Atmosphere
Photo of Alicia Lambert
3 Aug 2026
Source: Google
1.0

They keep forgetting to put stuff in pay extra for in the bag I pay a gravy since the thing I ordered don't have it in the meal... no gravy... my bf order mega fries regular fries...

Service
Photo of Joshua Joanis (Joshii)
1 Aug 2026
Source: Google
5.0

Nice place, Nice ambiance, Nice food

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Photo of DavidP
24 Jun 2026
Source: Google
1.0

Never going back KFc in st-eustache again. The service is terrible. Staff is very unprofessional and they often get the orders wrong.

Service
Photo of Swem Company
14 Jun 2026
Source: Google
1.3

I’d like to share some feedback regarding my recent experiences. The first time I placed a pickup order, I was informed at the end of the transaction that coleslaw was unavailable. While I appreciated being told, it would have been helpful to know earlier. At that time, I was offered a substitute, which I accepted. Approximately three months later, I placed another order and sent my husband to pick it up. Once again, the coleslaw was unavailable. However, this time no one informed him that an item was missing from the order. He specifically asked whether the order was complete and was told that it was. It was only after arriving home that he realized the coleslaw had not been included. I returned to the restaurant myself to pick up the missing item, only to be told that they had run out of coleslaw. I asked why the customer had not been informed of the shortage or offered an alternative, but I was not given a clear explanation. I understand that items can occasionally be out of stock. My concern is the lack of communication and the missed opportunity to advise customers of unavailable items and offer suitable substitutions. I hope this feedback can help improve the customer experience going forward.

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Photo of Parminder Kaur
3 Jun 2026
Source: Google
5.0

Gud quality of chicken and very fast service 👍

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Photo of Dev Chengeleroyen
20 May 2026
Source: Google
1.0

Spent 2 hours to wait for an order of 1 zinger and 2 wraps. Staff showed a lot of attitude to customers. They take on more than they can chew and ends up making customers wait up to 2 hours for an order. And the staff acts as if everything is normal. No big deal. A woman was there with a little baby waiting for more than 1and half hour for her order and not even an apology. And the cherry on the cake is they even managed to get my order wrong after 2 hours of printing and reprinting my order. Bunch of incompetent people brought together in one place!

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Photo of M.O.3 M. (“Marie”)
15 May 2026
Source: Google
4.0

The chicken was good and surprisingly not too greasy. The kids loved the popcorn chicken, and the fries were nicely seasoned. The fried pickles were really good too, but the portion is huge, so it’s best to share. We also enjoyed the corn. Not a big fan of the gravy though—it was very heavy and greasy. One thing to watch for: they often forget the dips, so double-check before leaving. Overall, a good fast food meal and we’d order again.

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Photo of The lazyhandyman
8 May 2026
Source: Google
2.0

The owner needs to fix this location or do something asap! The lines are so long some employees working harder than others. Young man working the cashier was so stressed because of the lines. Very poor management.

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Photo of Kanwaldeep Singh
2 May 2026
Source: Google
1.0

Hi i am in a month one time this location . I check today something online i try to give order onlookers from my home what can’t compete oder and then i come to the location ok let go i will give order to the girl in entrance. I show my oder on phone and the girl teen younger she is very nice and she told me this is only online what i was just take go her then the other girl behind the window she start enterference with . She doesn’t have maner how to talk to customers and of someone dont no how to oder online i tell the younger girl can you help me .she start speak behind the window if she is manger or owner i don’t no who is she in black dress i advice to owner plz tech her to give some maners how to talk to with customer everone have self respect she is working behind the window she doesn have any Right to speak behind the window if someone not talk yo her untill She have to do his job in the kitchen .some people is smart what she try to be oversmart Thank you

Photo of Maxime
20 Apr 2026
Source: Google
1.0

Cancel every skip order I placed , said to the driver they don’t have the Skip Tablet , if you don’t have the tablet why are you still on Skip !

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Photo of Monica Shandal
20 Apr 2026
Source: Google
4.3

Very nice staff I have to say!

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Photo of Eric
6 Apr 2026
Source: Google
2.3

Service is terrible except for when the manager is there during the week. Very slow (almost have time to go at a sit in restaurant for the same amount of time). No ice for drinks/cola is warm out of the machine.

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Photo of Emilie Scioscia
6 Apr 2026
Source: Google
5.0

Shayni good job

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Photo of Nathalie M-R
5 Apr 2026
Source: Google
4.5

The food was ok, its what you can expect from KFC .. The staff was helpful and friendly. Clean dining area. There might be a bit of wait tho so dont expect to get the food withing 10-15 minutes. Overall good experience.

Service
Cooking
Photo of Nyny Panni
29 Mar 2026
Source: Google
5.0

Shayni good job

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Atmosphere
Photo of Aman Kaur
22 Mar 2026
Source: Google
1.0

Really bad experience never gonna go back

Photo of monica wilson
26 Feb 2026
Source: Google
1.0

Discusting .. the food made in old graisse .. no sauce ..never again .

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Opening hours

Dining room
  • Sunday 10:30 - 22:00
  • Monday 10:30 - 22:00
  • Tuesday 10:30 - 22:00
  • Wednesday 10:30 - 22:00
  • Thursday 10:30 - 22:00
  • Friday 10:30 - 22:00
  • Saturday 10:30 - 22:00

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