I ordered a four-piece combo with fries and a drink at 10:30 p.m. tonight. Unfortunately, the fries were extremely dry, and the chicken was very dry as well. Both tasted like they had been sitting for a long time and clearly didn’t seem fresh. For the price I paid, I expected the food to be fresh and of better quality. Very disappointing experience.
What guests say about PFK
The reviews are mostly very positive, with many comments highlighting fast, courteous service and friendly employees, especially at the cash register. The food is often described as good, fresh, and crispy, and several customers find the place clean and pleasant. A few negative reviews do mention long waits, incomplete or incorrect orders, as well as cleanliness and service issues at certain times. Overall, it is appreciated as a good option for a quick meal, but the experience can vary depending on the time.
Reviews / Ratings for PFK
One hour for a order of 3 pièces and one wrap!
Delivery took an extra 30min than predicted. Food got here cold, drinks were hot! They have medium fries listed as “mega” for an up charge of 60 cents! Not worth it for 3 extra fries. The spicy fries only had the spicy seasoning at the top of the bag. The chicken in our burger was so burnt we couldn’t eat them, and barely any zingers sauce. Just trash. Worst kfc in mtl
I don’t know how they’ve managed it because it supposedly wasn’t even busy, but my fiancé just got home with an order that was pretty incorrect. Didn’t get mega fries, didn’t get an extra dip, no pickles on the chicken sandwich. We don’t eat here often and now have a reason not to. I don’t recommend you go here. Hopefully we can get a refund off the app.
Homeless people sitting in the restaurant and going back and forth and lady at the counter didn’t even acknowledge me
Delicious and fast service
Thank you for the food and to Layla for the service specifically.
really nice place and environment, fast service
Thank you for the great service
Amazing service and cashier
Today I had a very bad service in this branch. I ordered boneless chickens. Paid close to 20$. To get very thin small pieces, with little meat in them. When I asked the guy to refund me, he told me he will not refund me because I touched one piece. And all what I was doing is showing him the kind of bad quality I got. Then I asked him to replace me the items, his answer was that I will need to wait 30 min for them to make another batch.
Nice and friendly service. Good quality food.
Thank you for the service, very clean
Very fresh and clean branch
Popcorn chicken was severely burnt and service was terrible.
The most dirty bathroom I’ve ever seen. Clearly, nobody ever cleans it. They were shit and piss stains everywhere. Also, there was no toilet paper and when a customer asked for a toilet paper, they gave her a napkin.
Amazing thank you
Really bad food is cold half the time they give u small portions or old you have to check everything before u go Please don’t spend ur money here go down the street better chicken
This franchise will rip you off. I ordered 2x 8-piece boxes and received 5 pieces in each box. Being shorted 6 pieces isn't a mistake. Don't order delivery, and always open and check your order before leaving.
amazing service
Very very slow
Worst service. I was trying to open their super heavy door and the employee saw me and kept cleaning her table without paying attention. Finally opened the door and walked to order and again wasn’t acknowledged at all. One guy behind the counter saw me and kept cleaning and answered the phone. They clearly saw me so at this point no need to spend my money there. I went and purchased at Jack Le Coq instead. Will never go there and will also tell everyone I know to avoid this location. My first time in this area and honestly too many restaurants to choose so No need to put up with this horrible service.
Fresh and crispy + gravy is thick here Some KfC have liquidy gravy
For a chicken restaurant they're frequently out of chicken, at least 5 times I've went there and theyre out of chicken.
There is this one female employee who is half-forcing customers to leave a good review on their business establishment. She even asked me to hand her my phone so she could personally access to the survey website to give a good feedback. After all that, she forgot my drinks. I had to go back to get them. The manager should really say something to her.
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Opening hours
- Sunday 10:00 - 05:00
- Monday 10:00 - 05:00
- Tuesday 10:00 - 05:00
- Wednesday 10:00 - 05:00
- Thursday 10:00 - 05:00
- Friday 10:00 - 05:00
- Saturday 10:00 - 05:00
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