bon service
What guests say about PFK
The reviews are mostly very positive, with many comments about fast, friendly, and smiling service, as well as a restaurant that is often described as clean. Several customers also say the food is good, fresh, and served hot. However, a few reviews mention delays, incorrect orders, and hours that are not always reliable.
Reviews / Ratings for PFK
I went to this KFC the service was great Maran was really nice and sweet…definitely recommended. Chicken was well cooked and tender
An OK KFC
Very good and courteous service!
Cleanest KFC i’ve been in and the staff is very kind
Good services
Amazing customer experience
One of the best KFC locations we’ve visited. The restaurant was exceptionally clean, well maintained, and very pleasant throughout. A special thank you to Maram, who was extremely friendly, helpful, and welcoming. My son had a specific request for his bucket and sandwich, and she took the time to help us choose the best-value meal that matched exactly what he wanted, instead of simply taking the order. Service was also very fast and efficient, and everything was handled with a smile. A great experience from start to finish — spotless restaurant, quick service, and excellent customer care. We’ll definitely come back.
Excellent service MARYAM
Very kind employees
First in Montreal and visiting pfk. Food was fresh and service was good😊
Good service!!
Excellent service
Great service and attention from Maram and her team
Good service
So accommodating!
Very friendly & helpful staff . Rare to get good service now a days
I love pfk great service
**Extremely disappointing experience** This is the **third time** my family and I have ordered from this KFC location on the Plateau-Mont-Royal, and unfortunately, it has been the same disappointing experience every single time. It’s supposed to be fast food, but there is absolutely nothing “fast” about this location. The staff struggles with even simple orders. This time, they forgot my son’s popcorn chicken—the one thing he was most excited about, especially as a 9-year-old. My wife ordered a chicken burger, and we ended up waiting **40 minutes** for it. Completely unacceptable. What makes it worse is watching staff chatting among themselves while customers are waiting for missing items. There seems to be very little urgency or concern, and the overall service feels extremely disorganized and uninterested. I honestly can’t help but wonder if there is some kind of bias involved, because after three consistently poor experiences, it’s hard not to question why we are being treated this way. That said, regardless of the reason, the staff clearly needs **serious training in customer service, order accuracy, and professionalism**. The food itself is KFC—it’s good. But good food cannot make up for consistently terrible service. After three bad experiences, I certainly won’t be rushing back. If management is reading this, please take the complaints seriously and invest in proper staff training.
Perfect
Fast and clean
Best client service thanks to Maram✨
Imane so friendly and helpful. She assisted us patiently despite us not speaking French. They even gave us complimentary sides which was so lovely!
Helped me pick a cheaper meal option :)
My favorite place to print in Montreal
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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