PFK
PFK 3000 Bd Saint-Charles, Kirkland
4.1
43 evaluations
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Reviews / Ratings for PFK

Photo of Marc Braunschweiler
6 May 2026
Source: Google
5.0

KFC — the food was fresh and hot with a nice crispy bite. Took about 7 minutes for 2 chicken burgers and 2 fries. Clean place with plenty of seating, and I used a coupon.

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Photo of Romeo
4 May 2026
Source: Google
5.0

Service has improved and we'll maintained. Plenty of parking.

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Photo of Catherine Hudson
26 Apr 2026
Source: Google
5.0

Duchelle, she served us was extremely polite. Awesome customer service

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Photo of Amir Hamamda
24 Apr 2026
Source: Google
2.0

Very disappointed about this location, placed an order online for pickup and when I was home it was missing some items, the stuff also was mixed up, I was waiting for my turn, then they served people that came after me, I was just watching and very upset, they didn't even notice, excuse me but !!

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Photo of J PK
24 Apr 2026
Source: Google
1.0

Placed an order online and when got to the resto, didn't have coleslaw or macaroni. Ordering system needs to be better. Staff couldn't really offer much except for what they currently offer as sides. Not their fault but customer service should be better. Offer more chicken for the inconvenience? Be better prepared and order more than enough for the weekend? Btw - if you placed an order online and want to refund, it takes about 7-10 business days to process and they only start your order when you arrive. Service is VERY slow. If you are craving fried chicken, choose another resto!

Photo of Boaz
22 Apr 2026
Source: Google
2.0

Food was fresh but soaked in grease!! It's a hit or miss with this location

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Photo of Wendy Linguine
21 Apr 2026
Source: Google
5.0

So happy to grab a poutine from here since it was National Poutine day! Chicken combos are great too! Also, this is the first PFK location I’ve gone to that actually plays country music! I love it!

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Photo of Gabriella Gullotti
14 Apr 2026
Source: Google
5.0

Very friendly accommodating staff 😊

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Photo of Aaron Johnson
11 Apr 2026
Source: Google
2.0

Service is SLOOOW!! Even when you order ahead, they only start preparing when you arrive.

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Photo of Henri Chartrand
11 Apr 2026
Source: Google
5.0

Great service, service from Dean was great. He was super friendly and cooperative.

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Photo of Jakob Chartrand
11 Apr 2026
Source: Google
5.0

W everything. Service from Dean was super friendly and really cooperative. My brother and I appreciated it!

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Photo of Zachary Bruzzese
11 Apr 2026
Source: Google
4.3

Great service and pretty good quality food. Deen was very nice and got us a good deal.

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Photo of Jaskaran Singh Devsi
10 Apr 2026
Source: Google
5.0

Food was very good, great service at the front cash by Dean

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Photo of Blobby
9 Apr 2026
Source: Google
5.0

Hello, very please with the menu option and the service is really enjoyable and constant. Warm regards,

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Photo of Shayne MV
7 Apr 2026
Source: Google
3.7

Drive-thru was unavailable so we had to go order inside - not a big deal, but I was kinda in a hurry

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Photo of Lion Liu
4 Apr 2026
Source: Google
1.0

Had been overcharged a few times, got wrong items for a few times, and the microphone at drive thru didn’t work for a few times too🤪

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Photo of Noah Gerelus
1 Apr 2026
Source: Google
5.0

Great Food Great Service

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Photo of Nick Thompson
1 Apr 2026
Source: Google
5.0

Great food will come back.

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Photo of Ian Mcgregor
1 Apr 2026
Source: Google
4.7

Well this is the first time I've reevaluated a restaurant. Previously, I only gave a 3 star rating pertaining to poor service and long time getting food. I decided to retry my local KFC,after quite a long time not eating there. To my surprise, the overall experience was greatly improved. I was served quickly and efficiently by a very nice young man behind the counter. My food was ready in less than 5 minutes and was exactly as i ordered. My #7 combo was hot and the portion was generous. I was given plenty of napkins and wet wipes. I don't know if this restaurant is under new management but the improvement is remarkable. Let me also say everything was under 20$, great value! I recommend to give it another try. I am certainly glad this reviewer did. I'll be back soon!!

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Photo of Re Spect
31 Mar 2026
Source: Google
1.0

I placed an order through the KFC App and scheduled delivery two hours later—an option clearly offered for this KFC location. Despite that, the restaurant sent the order almost immediately. The delivery driver called because he was not even given my address, and the food arrived about 1.5 hours earlier than requested, completely defeating the purpose of scheduling it for when my guests would arrive. What made the experience far worse was the employee who answered the phone when I called to ask about it. She stated, in a condescending and dismissive tone, that they don’t read requests and simply send orders when they’re ready. When I asked why the scheduled delivery option exists in the app if it’s ignored, she changed her explanation, raised her voice, and began arguing instead of helping. When I asked to speak with a manager, I was told one might call me back. No one ever did. Frankly, the person who handled that call demonstrated a complete lack of professionalism and basic customer service skills. Someone who speaks to customers in that manner should not be representing the business. The food itself was average, but the incompetent and disrespectful customer service makes this location very difficult to recommend. Weeks later, after no response from the manager(requested during call) and also submitting a complaint to head office, no one has followed up. Based on this experience, I would strongly advise choosing another location or another restaurant entirely.

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Photo of farhan peshimam
22 Mar 2026
Source: Google
5.0

Deen is a star in KFC

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Photo of Mich Nash TV
15 Mar 2026
Source: Google
5.0

Dean was great!

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Photo of Tia 400
15 Mar 2026
Source: Google
5.0

Went in later in the night, food was good, staff was nice and the manager was helpful.

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Photo of Un utilisateur de Google
14 Mar 2026
Source: Google
5.0

I was having difficulty ordering online but the manager helped me very patiently. It was good night dinner.

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Opening hours

Dining room
  • Sunday 10:00 - 00:00
  • Monday 10:00 - 00:00
  • Tuesday 10:00 - 00:00
  • Wednesday 10:00 - 00:00
  • Thursday 10:00 - 02:00
  • Friday 10:00 - 02:00
  • Saturday 10:00 - 02:00

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