Paparmane

Tammi (2 reviews)

4 Apr 2026

Source: Google

3.0

The vibe was lovely. The servers don't speak English. The place is very nice. The food was not good, sadly. Generally pretty low quality, but it's a beautiful place and the servers were very friendly nonetheless!

Restaurant response

Response added on 5 Apr 2026

Bonjour Tammi! Thank you for your visit and for taking the time to share your thoughts. We’re truly glad you enjoyed the atmosphere and felt well taken care of by our team. We’re sorry to hear that the food did not meet your expectations — this is certainly not the experience we aim to offer, and your comments will be taken seriously. As for the language, our team does its best to assist all of our guests, and we appreciate your understanding. We hope to have the opportunity to welcome you again and offer you a more complete experience. Pierre-Luc Owner

Ryan Grzes (367 reviews)

2 Apr 2026

Source: Google

5.0

Fantastic tea house with great service, great tea, and great food! Highly recommend!

Alaa Loulou (6 reviews)

29 Mar 2026

Source: Google

4.0

Pros: - Beautiful ambiance: We were a group of five seated in the lovely couch area. - Child-friendly: Colouring was set up for the kids. Really cute high tea child menu available. Despite arriving at 5:30pm, we had to wait a while before we were seated. However, my children were busy admiring the tea cup display at the entrance and my younger two were preoccupied playing with the wooden tea set. - The food was beautifully presented. I appreciated the Chef's creativity and enjoyed the maple syrup theme for the high tea menu. I look forward to trying another seasonal high tea! - I chose pink peppermint tea and loved it. One of my daughters also really enjoyed it and preferred it over her cotton candy tea. - Accomodations to allergies and food preferences were very much appreciated. - Kind staff who offered to take a photo of our family. Con: - Lack of communication between staff members, who seemed a little flustered on a Saturday. Upon booking on Paparmane's website five days in advance, we mentioned our food allergies and preferences. Throughout the week Paparmane sent us an e-mail regarding the food allergies, and we re-confirmed these and our preferences. We then received a call from Paparmane the day before our reservation, and once again we kindly reminded them of our food allergies and preferences. Upon arrival, three different staff members who served us were unaware of our allergies and preferences, so I had to remind them, despite communicating these to the restaurant three times prior. We enjoyed the experience and would return - perhaps on a weekday next time!

Restaurant response

Response added on 29 Mar 2026

Bonjour Alaa! Thank you so much for your thoughtful and detailed review — we truly appreciate you taking the time to share your experience with us. I’m especially glad to hear that you enjoyed the ambiance, the tea selection, and the overall experience with your family. It means a lot to us. That said, I want to sincerely apologize for the situation regarding your allergies. I find this genuinely embarrassing, and I am truly sorry that you had to repeat this information multiple times. This is absolutely not the level of communication or care we aim to provide, especially for something as important as allergies. Your feedback has been taken very seriously, and we will be addressing this with our team to ensure better coordination and attention moving forward. Thank you again for your kindness and understanding, and I truly hope we’ll have the chance to welcome you back — and provide you with a much smoother and more attentive experience. Warm regards, Pierre-Luc, owner

Thompson Magalhaes (3 reviews)

7 Mar 2026

Source: Google

5.0

The best tea experience!! Really delicious.

Restaurant response

Response added on 7 Mar 2026

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your experience. And thank you for naming Paparmane the best tea time in town — that truly means a lot to us. We hope to have the pleasure of welcoming you back again very soon for another delicious tea moment. Warm regards, Pierre-Luc, owner

Shawn Barr (1 review)

5 Mar 2026

Source: Google

5.0

Was very good. Wait staff friendly, and you can see a lot of thought goes into the entire process. A seasonal menu keeps the interest fresh as well. Hats off to you ✌️

Restaurant response

Response added on 6 Mar 2026

Bonjour Shawn. Thank you so much for your kind words — they truly mean a lot to us. We’re delighted to hear that you enjoyed both the experience and the seasonal menu. Our team puts a great deal of thought and care into every detail, so it’s incredibly rewarding to know it was noticed. Your “hats off” genuinely touched us. We hope to have the pleasure of welcoming you back to Paparmane very soon. Warm regards. Pierre-Luc, owner

Sarap (23 reviews)

5 Mar 2026

Source: Google

4.0

Great food, great atmosphere and place. The adults menu was amazing. The kids menu was definitely for very young kids and overly sweet, but still I would definitely recommend. The staff is amazing too

Restaurant response

Response added on 6 Mar 2026

Bonjour Sarap. Thank you so much for your thoughtful review. We’re delighted to hear that you enjoyed the food, the atmosphere, and the experience overall. It means a lot to our team to know their care and hospitality were appreciated. We also appreciate your note regarding the kids’ menu. It was designed with our youngest guests in mind — a little sweet indulgence from time to time — but your feedback is very valuable as we continue refining the experience for families. We truly hope to welcome you back to Paparmane again soon. Pierre-Luc, owner

Noelle Stroud (17 reviews)

27 Feb 2026

Source: Google

5.0

Papermane delivered an elegant, personalized high tea experience that we thoroughly enjoyed. We were particularly charmed by the attentive service, the custom tea-steeping hourglasses, and the impeccable macarons. I enjoyed the variety among the savory bites. After responding to the customer satisfaction survey, the owner replied very considerately. As Americans visiting Quebec for the first time, we loved Papermane!

Restaurant response

Response added on 2 Mar 2026

Bonjour Noelle. What a joy it was to read your message — thank you so much. We’re truly delighted that you enjoyed your high tea experience with us. The small details, like the hourglasses and the balance of flavours in both our savoury bites and macarons, are chosen with great care, so it means a lot that you noticed them, Knowing that Paparmane was part of your very first visit to Quebec makes your kind words even more special to us. We hope the rest of your trip was just as memorable, and that one day we’ll have the pleasure of welcoming you back. Warmest regards, Pierre-Luc, owner

Rohit Kulkarni (4 reviews)

23 Feb 2026

Source: Google

4.0

Been here twice and had a good experience both times. The food is better than the tea selection. Great decor and service.

Restaurant response

Response added on 2 Mar 2026

Bonjour Rohit. Thank you for visiting us twice and for taking the time to share your thoughts — we truly appreciate it. We’re delighted that you enjoyed the food, décor, and service. As for the tea selection, we currently offer over 25 carefully curated varieties, chosen to provide a balanced range of classic and unique profiles. That said, we’re always open to feedback and evolving our offerings. If there was something specific you were hoping to find, we would genuinely love to hear about it. We hope to welcome you back again soon for another lovely experience. Warm regards, Pierre-Luc, owner

Katie Fleming (11 reviews)

10 Jan 2026

Source: Google

2.0

I went here for my friend's birthday the other week and the place is absolutely beautiful with nice decorations. The staff were attentive, but the price was absolutely astronomical for what we got. We weren't given the choice between the holiday menu or the regular one.We were told we had to take the holiday one, which was $100. It came with a glass of juice and at that price, they couldn't even give us the bubbly included?! It was an additional price. The little appetizer was disgusting, all 5 of us didn't eat it. The rest of the food was expected, but paying $100 was highway robbery for the quantity. Additionally, we were abruptly brought our bills and jackets without us asking if we were finished. We were there to celebrate a birthday, spend time with friends, not be kicked out. Extremely disappointed with the visit.

Restaurant response

Response added on 10 Jan 2026

Bonjour Katie. Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit did not meet your expectations, especially on an occasion meant to celebrate a birthday. We’re glad you enjoyed the ambiance and found our team attentive, but we regret that other aspects left you disappointed. I would like to clarify that your reservation took place during the holiday period, during which we offer a special festive menu only. The pricing and format are communicated in advance, as this experience is designed to be more elaborate than our regular offering. The holiday menu included foie gras as an appetizer, a glass of bubbly, as well as a tasting plateau composed of 12 additional elements, which most of our guests consider to be excellent value for a celebratory experience. That being said, taste is subjective, and we’re genuinely sorry that our foie gras item did not meet your expectations. We’re also sorry if the way the end of your visit was handled made you feel rushed or unwelcome — this is never our intention, and your feedback is important to us. If you’d like to share more details about your experience, please don’t hesitate to contact me directly at [email protected]. We’re always open to listening and find a solution. Sincerely. Pierre-Luc, owner