Pacini Hull

Constance O'Heare (21 reviews)

9 Apr 2026

Source: Google

1.0

**I ordered for delivery ** (I know it's more expensive). My mushroom veal cost $60 (which is outrageous) BUT I was treating myself to something I hadn't had in years. I figured at that price, I would receive what was advertised (or so I thought). I thought at $60 dollars I would get quality pasta with delicious oils, seasonings and flavours and quality veal scallopini. What I received was dry and flavorless pasta that looked like a cafe style luch bowl. My mushroom veal tasted like BBQ. Along with the pasta, came a single grilled zucchini piece and two gilled peppers pieces. Everything tasted like BBQ char. I'm all in for BBQ if thats what I'm ordering. What I ate was not worth $60 and did not bring me the joy and comfort that I would definitely expect at the price of $60.

Restaurant response

Response added on 10 Apr 2026

Hello Constance, we are truly sorry to hear that your meal did not provide the joy and comfort you were expecting. Regarding our pricing, it follows current market trends linked to the rising cost of raw materials and the specific logistics associated with delivery platforms. However, this does not excuse a dish that fails to meet our standards for seasoning and preparation. We would like to discuss this further with you and invite you to contact us at [email protected] for a personalized follow-up regarding your delivery order. Thank you for your comment.

Beatha (51 reviews)

30 Mar 2026

Source: Google

2.7

What a waste of money, I ordered Seafood linguine, it came smelling very fishy, the mussels had sand, you only get 3 shrimp lol and one of them had a weird texture and smelled awful I spit it out. The waiter told us seafood came frozen so I guess they just re freeze the seafood over and over again. Lasagna grandiosa was okay but not worth the price. Escargot the cheese was so hard it was sticking to the plate and chunky. Minestrone soup tasted like it came from a can. Not worth $116!!! The food tasted like one of those places that they don’t care anymore.

Restaurant response

Response added on 1 Apr 2026

Hello Beatha, we are concerned to hear that your experience did not meet your expectations, particularly regarding the freshness of the seafood and the preparation of your appetizers. We strive to provide quality dishes to all our guests and we regret that this was not reflected during your visit. Regarding our pricing, we follow market trends influenced by the rising costs of raw materials. To maintain the standards of quality our guests expect, our prices reflect the selection of ingredients used in our kitchen. We would like to look into this further with you and invite you to contact us at [email protected] for a personalized follow-up. Thank you for your comment.

Patrick Paquin (14 reviews)

29 Mar 2026

Source: Google

2.7

I came in with high expectations after hearing so many positive reviews from family and friends, but I left feeling genuinely disappointed. To start with the positives, the service was good. That was easily the best part of the experience. Unfortunately, the food didn’t meet expectations. The bread and butter were just average, nothing more than basic sliced bread with decent butter. The appetizers were underwhelming as well. My wife’s escargot portion was small and only “okay,” and my minestrone soup arrived lukewarm and lacked any real seasoning. The main courses were the biggest issue. My wife ordered the seafood linguine, and the seafood tasted off. The scallops were overly fishy, the shrimp didn’t taste fresh, and the mussels had an unpleasant smell and sand in them. It was concerning enough that we sent it back. While our server handled it professionally, it was disappointing to hear the seafood had been frozen and thawed. I had the lasagna grandiosa, which was fine but nothing special, especially for the price. It lacked seasoning and didn’t stand out in any way. Overall, the experience didn’t match the reputation or the cost. Aside from the great service, it was a letdown, and unfortunately, not somewhere I’d return to.

Restaurant response

Response added on 30 Mar 2026

Hello Patrick, we are pleased to hear that our team provided you with professional and high-quality service, but we sincerely regret that your meal did not meet the expectations set by your family and friends. We take your comments regarding the freshness and seasoning of our seafood and main courses very seriously. Regarding our pricing, we follow current market trends driven by the rising cost of raw materials. To continue offering the standard of ingredients our guests expect, our prices reflect the quality of the products used to prepare our dishes. We would appreciate the opportunity to discuss your experience further and invite you to write to us at [email protected] for a personalized follow-up. Thank you for your comment.

Samantha Shank (3 reviews)

6 Mar 2026

Source: Google

1.0

Only giving this 2 stars so it won’t immediately get deleted. Maybe my fault for ordering through an app. But this was hands down the most disappointing “Italian” food I’ve ever had. Please fire your chef and hire someone who’s actually Italian. The Carbonara actually tasted like a box of Hamburger Helper Stroganoff pasta. Same type of noodles but somehow less flavour! The severely dehydrated prosciutto that’s on top was basically inedible, unless you want to break a tooth I guess. I’m not even sure why you would ruin prosciutto like that. Anyways, I ordered the carbonara, creamy soup of the day, and a small Cesar salad (no side salad option?) for a whopping total of 56$ before taxes, uber fees and tip. The soup was the only decent item. And that’s being generous since it wasn’t anything special and tasted like any other creamy (broccoli I think?) soup from the grocery store. I’m so sorry for the person who reviewed this restaurant and said it was their introduction to Italian food. Save yourself some money and go buy a can of Chef Boyardee.

Hallam Carter (1 review)

2 Mar 2026

Source: Google

4.3

I chose Pacini to have breakfast with a group of guys that went to school together. We had a lot of laughs, told many stories, and not once worried about our orders or finding a server for a refill. Great comments all around in fact about the menu options and the dining area. We will definitely go back again. Update Feb 2026: Pacini is still a great place for breakfast! They have great breakfast options at very reasonable prices. This has made Pacini a welcomed spot for a group of my friends to return to. Our server Clare was friendly and attentive. She brought a nice touch to the experience. We will be back.

Restaurant response

Response added on 6 Oct 2025

Thank you for your kindness, and for taking the time to write a review. We are pleased to learn that you had a great time in our restaurant, and we hope to see you again in the future!

Gary InMarz (13 reviews)

17 Feb 2026

Source: Google

5.0

Excellent service, ambiance et déjeuner encore une fois! Merci à Jane pour l’excellent service comme toujours.

Restaurant response

Response added on 17 Feb 2026

Merci de votre gentillesse, et d'avoir pris le temps de nous accorder une si bonne note. Nous sommes ravis que vous ayez passé un si bon moment parmi nous et nous espérons vous revoir bientôt parmi nous!

Yves St-Pierre (2 reviews)

14 Feb 2026

Source: Google

5.0

Great experience, Outstanding service. Kids loved it.

Restaurant response

Response added on 14 Feb 2026

Hi Yves! Thank you for taking the time to share your review of our restaurant! We're glad you enjoyed your experience! We are hoping to see you again in the future and we will make sure to be even better!