Pacini Hull

Brandon Armstrong (58 reviews)

25 Oct 2026

Source: Google

5.0

Goid food . good service all the time

Restaurant response

Response added on 26 Oct 2026

Thank you for your kind words and for taking the time to write a review. We’re pleased to hear that you had a great time in our restaurant, and we hope to welcome you again soon!

ka Rim (10 reviews)

12 Oct 2026

Source: Google

2.0

The bread was good but the pizza I had wasn’t really good :/ the cheese was bad and it was cold.

Restaurant response

Response added on 14 Oct 2026

Hello Ka Rim. Thank you for taking the time to share your feedback. We’re glad you enjoyed our bread bar, but we’re sorry that your pizza was served cold and that the cheese did not meet your expectations. Your comments will be shared with our team to help improve the quality of our dishes and the experience we offer our customers.

Sn C (3 reviews)

4 Oct 2026

Source: Google

5.0

Bravo new management!

Restaurant response

Response added on 5 Oct 2026

Thank you for your kindness and for taking the time to leave a review. We’re pleased to hear that you had a great time in our restaurant, and we hope to see you again soon!

stephane hamelin (227 reviews)

4 Oct 2026

Source: Google

3.7

The food is good. Love the bread bar but how much bread can you eat thoug. 5$ split plate fee. Not impressed with that.

Restaurant response

Response added on 5 Oct 2026

Hello Stephane. Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed the food and our bread bar. We understand your disappointment regarding the $5 split plate fee and appreciate you sharing your perspective. Your comments will be taken into consideration with our team as we continue to improve the experience we offer our customers.

Monique B (3 reviews)

22 Sep 2026

Source: Google

1.7

Went for a celebration a few weeks ago and the service was not the best and most of our plates were not hot. Also the bread station to toast the bread was not functioning. Very disapointed

Restaurant response

Response added on 23 Sep 2026

Hi Monique. Thank you for taking the time to share your feedback. We are sorry to hear that the service and temperature of your meals did not meet your expectations, especially during a celebration. We also regret that the bread station was not functioning properly during your visit. Customer satisfaction is important to us, and your comments will be taken into consideration with our team to help improve the experience we offer. Thank you!

Carole Lavergne (1 review)

22 Sep 2026

Source: Google

1.0

All the food at that restaurant is microwaved only (I found out from someone who worked there). Nothing is cooked/baked there. The only grill, which sometimes work, is for toasting bread only. It is extremely expensive for microwaved disgusting food. The waitress, if you can call her that, is absolutely terrible. Never going there again! J'espère que tout les gens vont s'en apercevoir. J'ai jamais fait de revues comme çà auparavant. Tellement désappointé. Le prix est exorbitant pour le manger vendu.

Restaurant response

Response added on 23 Sep 2026

Hello Carole. Thank you for taking the time to share your feedback. We are sorry to hear that your experience was so disappointing, particularly regarding the quality of the food, the service and the price. We would also like to clarify that our dishes are prepared and cooked in our restaurants. We regret that your experience gave you a different impression. Customer satisfaction is important to us, and your comments will be taken into consideration with our team to help improve the experience we offer. If you would like to provide us with more details about your visit, please contact us at [email protected].

sylvie roy (3 reviews)

22 Sep 2026

Source: Google

1.0

Learned that everything is microwave heated nothing is cooked in the restaurant. If that is true, the cost of meals are to expensive for what we have. Went with my family and everything was cold. That was my last time at your restaurant.

Restaurant response

Response added on 23 Sep 2026

Hello Sylvie. Thank you for taking the time to share your feedback. We are sorry to hear that your family’s meals were served cold and that your experience did not meet your expectations. We would also like to clarify that our dishes are prepared and cooked in our restaurants. We take pride in preparing our food on site and regret that your experience gave you a different impression. Customer satisfaction is important to us, and your comments regarding the temperature and quality of the food will be taken into consideration with our team.

Brandon Spencer (11 reviews)

8 Sep 2026

Source: Google

5.0

We needed to get in and our quick to get the kids after a trip, less then an hour we were able to finish up and be gone and even on a busy holiday monday The bread bar is also a huge bonus Pizza was 11/10

Restaurant response

Response added on 8 Sep 2026

Hi Brandon! Thank you for taking the time to share your review of our restaurant. We’re glad you enjoyed your experience. We hope to see you again in the future, and we’ll make sure to be even better!

Wing Yau (46 reviews)

23 Aug 2026

Source: Google

5.0

I came here a few times, there are always waiting lines, apparently the food and drinks are really good. A lil pricey I think the taste deserves the price. 😋

Restaurant response

Response added on 24 Aug 2026

Hi Wing! Thank you for your kind comments! Don’t hesitate to write to us at [email protected] and let us know how we could have given you a perfect moment! We will make sure that your next visit to our restaurant fully satisfies you!

Kiz Laframboise

10 Aug 2026

Source: Google

1.0

The salad came with no sauce ? As if someone took the kale from the package and straight up shoved it in a box , also the desert wasn’t even cooked ?? The pizza was quite small for the price and dry

Michael Davis (1 review)

8 Aug 2026

Source: Google

5.0

Absolutely wonderful! Our server Miley was just great!

Restaurant response

Response added on 9 Aug 2026

Hi Michael! Thank you for taking the time to share your review of our restaurant. We're glad you enjoyed your experience!

Caroll Grandmaison (11 reviews)

31 Jul 2026

Source: Google

5.0

I had a wonderful and pleasant lunch at Pacini's today. I was a day late for my birthday discount but Gabriel was kind and gave me the discount. The server was also very nice and I enjoyed a very nice Linguine Alfredo with chicken. It was a very good serving and very delicious! Thank you very much, Gabriel and my server with a France accent.

Restaurant response

Response added on 31 Jul 2026

Hi Caroll! Thank you for taking the time to share your review of our restaurant! We're glad you enjoyed your experience! We hope to see you again in the future, and we will make sure to be even better!

Alain Bélanger (23 reviews)

26 Jul 2026

Source: Google

5.0

Sara was very nice with us. Food was very good too.

Restaurant response

Response added on 26 Jul 2026

Hi Alain! Thank you for taking the time to share your review of our restaurant. We're glad you enjoyed your experience!

Alexandre Gaudette (91 reviews)

26 Jul 2026

Source: Google

3.3

Food was cold, not very good we were four people and all agreed.

Restaurant response

Response added on 27 Jul 2026

Hello Alexandre. Thank you for taking the time to share your feedback. We are sorry to hear that the food was served cold and did not meet your expectations, especially since this was the shared impression of everyone at your table. The satisfaction of our customers is important to us, and we will do everything we can to correct the situation. Your comments regarding the temperature and quality of the food will be shared with our team as we continue working to improve the consistency of our dishes. If you would like to provide additional details about your visit, please contact us at [email protected] so we can better understand your experience and identify areas for improvement.

HVader54

16 Jul 2026

Source: Google

5.0

Very good we came here while visiting family and we enjoy a lot

Restaurant response

Response added on 17 Jul 2026

Hi HVader54! Thank you for taking the time to share your review of our restaurant! We’re glad you enjoyed your experience! We hope to see you again in the future, and we’ll make sure to be even better!

Robert Perreault (2 reviews)

11 Jul 2026

Source: Google

5.0

Excellent 👍

Restaurant response

Response added on 11 Jul 2026

Bonjour Robert ! Merci infiniment d’avoir pris le temps de nous laisser cette note ! Nous sommes ravis que votre expérience vous ait autant plu et nous espérons vous revoir très bientôt !

barrista baroness (“Barrista”) (1 review)

8 Jul 2026

Source: Google

4.7

best coffee in town.

Restaurant response

Response added on 8 Jul 2026

Thank you for your kindness and for taking the time to leave a review. We’re glad to hear that you had a great time at our restaurant, and we hope to see you again in the future!

**** (7 reviews)

29 Jun 2026

Source: Google

4.0

Cute place, family friendly. Food was served relatively cold:/

Restaurant response

Response added on 30 Jun 2026

Hello! Thank you for taking the time to share your feedback. We are pleased to hear that you found our restaurant welcoming and family friendly. We are sorry to learn that the food was not served at the temperature you expected. The satisfaction of our customers is important to us, and we will do everything we can to address the situation. Your comments are appreciated and will be taken into consideration as we continue working to improve the experience we provide to our guests.

Alice Ferias (2 reviews)

26 Jun 2026

Source: Google

1.0

The service has become absolutely terrible and keeps getting worse. We have been loyal customers for several years, but over the past year the quality of service has declined dramatically. The servers and waitresses seem to be constantly moving from one section to another, creating confusion and poor service. On our last visit, we waited about 30 minutes for our food, and when it finally arrived, it wasn’t even what we had ordered. To make matters worse, both our waitress and the manager completely ignored us instead of trying to fix the situation or even apologizing. After years of being loyal customers, this experience was extremely disappointing. I can honestly say this was our last visit. We will not be coming back.

Restaurant response

Response added on 30 Jun 2026

Hello Alice. Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not reflect the level of service and quality you have come to expect as a long-time guest. We are sorry that your experience in our restaurant was so disappointing. The satisfaction of our customers is important to us, and we will do everything we can to address the situation. Your comments regarding service organization, order accuracy, and the way our team handled the situation are taken very seriously and will be reviewed with the appropriate team members to help improve the overall guest experience.

Janice hogan (33 reviews)

16 Jun 2026

Source: Google

2.0

I went there on Sunday with my sister, her husband passed away and I wanted to take her for something to eat, we walked in and two ladies were standing at the front talking they completed ignored us when we walked in and walked away not even saying oh someone be there soon, they just walked away like we didn’t even exist then we were finally seated, the waiter came over and gave us menus but never came back till we finally had to wave one guy down saying can we order he said oh yes sorry by the way I should mention the restaurant was empty it’s not like they were busy or anything, then we ordered and the food came I will say the food was very good but we sat there for 25 minutes and the reason I know this was because my sister got a call as we started eating and she checked the time on her phone for 25 minutes not one time did the waiter come back and ask us anything or check up, I was so fed up I told my sister let’s get out of here the service was absolutely terrible, well there was no service the only reason im leaving a 2 stars is because the food even though totally over priced was very good!!

Restaurant response

Bonjour Janice. Merci d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que vous avez apprécié votre repas, mais nous sommes désolés que le service n'ait pas été à la hauteur de vos attentes dès votre arrivée. La satisfaction de nos clients est primordiale et nous mettrons tout en œuvre pour remédier à la situation. Vos commentaires concernant l'attention de notre équipe sont très appréciés et nous en tiendrons compte. Si vous souhaitez nous faire part de plus amples informations concernant votre visite, n'hésitez pas à nous contacter à l'adresse [email protected] afin que nous puissions mieux comprendre votre expérience et vous répondre directement.

Marie St-clair (12 reviews)

15 Jun 2026

Source: Google

5.0

We had a great server, his name was Nicholas. Anything we asked for he delivered right away.We enjoyed our Sunday Brunch, we were 9 people, no wait time for our meals. I recommend this place for Brunch, Lunch or dinner 😋. Thank you Nicolas.

Restaurant response

Bonjour Marie ! Merci beaucoup d'avoir pris le temps de nous évaluer ! Nous sommes ravis que votre expérience vous ait autant plu et nous espérons vous revoir très bientôt !

Francine Garneau (11 reviews)

7 May 2026

Source: Google

5.0

Very special

Restaurant response

Response added on 8 May 2026

Hi Francine! Thank you for taking the time to share your review of our restaurant. We're glad you enjoyed your experience!

Constance O'Heare (21 reviews)

9 Apr 2026

Source: Google

1.0

**I ordered for delivery ** (I know it's more expensive). My mushroom veal cost $60 (which is outrageous) BUT I was treating myself to something I hadn't had in years. I figured at that price, I would receive what was advertised (or so I thought). I thought at $60 dollars I would get quality pasta with delicious oils, seasonings and flavours and quality veal scallopini. What I received was dry and flavorless pasta that looked like a cafe style luch bowl. My mushroom veal tasted like BBQ. Along with the pasta, came a single grilled zucchini piece and two gilled peppers pieces. Everything tasted like BBQ char. I'm all in for BBQ if thats what I'm ordering. What I ate was not worth $60 and did not bring me the joy and comfort that I would definitely expect at the price of $60.

Restaurant response

Response added on 10 Apr 2026

Hello Constance, we are truly sorry to hear that your meal did not provide the joy and comfort you were expecting. Regarding our pricing, it follows current market trends linked to the rising cost of raw materials and the specific logistics associated with delivery platforms. However, this does not excuse a dish that fails to meet our standards for seasoning and preparation. We would like to discuss this further with you and invite you to contact us at [email protected] for a personalized follow-up regarding your delivery order. Thank you for your comment.

Beatha (51 reviews)

30 Mar 2026

Source: Google

2.7

What a waste of money, I ordered Seafood linguine, it came smelling very fishy, the mussels had sand, you only get 3 shrimp lol and one of them had a weird texture and smelled awful I spit it out. The waiter told us seafood came frozen so I guess they just re freeze the seafood over and over again. Lasagna grandiosa was okay but not worth the price. Escargot the cheese was so hard it was sticking to the plate and chunky. Minestrone soup tasted like it came from a can. Not worth $116!!! The food tasted like one of those places that they don’t care anymore.

Restaurant response

Response added on 1 Apr 2026

Hello Beatha, we are concerned to hear that your experience did not meet your expectations, particularly regarding the freshness of the seafood and the preparation of your appetizers. We strive to provide quality dishes to all our guests and we regret that this was not reflected during your visit. Regarding our pricing, we follow market trends influenced by the rising costs of raw materials. To maintain the standards of quality our guests expect, our prices reflect the selection of ingredients used in our kitchen. We would like to look into this further with you and invite you to contact us at [email protected] for a personalized follow-up. Thank you for your comment.

Patrick Paquin (14 reviews)

29 Mar 2026

Source: Google

2.7

I came in with high expectations after hearing so many positive reviews from family and friends, but I left feeling genuinely disappointed. To start with the positives, the service was good. That was easily the best part of the experience. Unfortunately, the food didn’t meet expectations. The bread and butter were just average, nothing more than basic sliced bread with decent butter. The appetizers were underwhelming as well. My wife’s escargot portion was small and only “okay,” and my minestrone soup arrived lukewarm and lacked any real seasoning. The main courses were the biggest issue. My wife ordered the seafood linguine, and the seafood tasted off. The scallops were overly fishy, the shrimp didn’t taste fresh, and the mussels had an unpleasant smell and sand in them. It was concerning enough that we sent it back. While our server handled it professionally, it was disappointing to hear the seafood had been frozen and thawed. I had the lasagna grandiosa, which was fine but nothing special, especially for the price. It lacked seasoning and didn’t stand out in any way. Overall, the experience didn’t match the reputation or the cost. Aside from the great service, it was a letdown, and unfortunately, not somewhere I’d return to.

Restaurant response

Response added on 30 Mar 2026

Hello Patrick, we are pleased to hear that our team provided you with professional and high-quality service, but we sincerely regret that your meal did not meet the expectations set by your family and friends. We take your comments regarding the freshness and seasoning of our seafood and main courses very seriously. Regarding our pricing, we follow current market trends driven by the rising cost of raw materials. To continue offering the standard of ingredients our guests expect, our prices reflect the quality of the products used to prepare our dishes. We would appreciate the opportunity to discuss your experience further and invite you to write to us at [email protected] for a personalized follow-up. Thank you for your comment.