Amazing customer service by Hajar!!
What guests say about Osmow's Shawarma
Most reviews are very positive for Osmow's Shawarma in Montreal, especially for the quality of the food, the portions, and the fast, welcoming service. Several customers mention kind, attentive staff and an overall pleasant experience. A few more negative comments do mention portions that are considered small, food served cold or dry, and service that is sometimes inconsistent. If you're looking for a shawarma that is well liked and often recommended, it seems worth a try, but the experience may vary from visit to visit.
Reviews / Ratings for Osmow's Shawarma
I’m a regular customer on DoorDash and always select “Scorchin’ Hot,” the highest spice level available. However, over my last few orders, I’ve noticed that they don’t pay attention to the selected spice level at all. My food keeps arriving with little to no sauce. Today, October 25, 2026, at around 7:15 PM, I called the restaurant to report this recurring issue and simply ask them to pay more attention to the spice levels. Unfortunately, the employee who answered was extremely rude and defensive, telling me he wasn’t the cook and that it wasn’t his responsibility. When I tried to explain the situation, he simply hung up on me. I ask management to review this call, if recorded, and properly train their employees on basic customer service. There’s no reason for a customer to be treated this way, especially when politely reporting a recurring issue.
DELICIOUS!!!!
Very honest people very gentel people with the order and all thank you guys alot
haider, merini, badar made the food and it was amazing
Haider, merini, badar did an amazing job,really impressed by their friendliness, amazing custom service. Food tasted amazing too
Good shawarma and just the best limonade àla menthe
Great staff, fresh delicious food and a super clean restaurant Shout out to Adel for all the efforts he puts and the energy he shares
Very good
It was great!!!
Best customer service and food. Highly recommended. Thank you
Best
Better than Boustan and shawarmaz, if you're hungry it's the best spot
It was a good experience
Haidar are the best as well as adel they are best teàm of osmows
Best service, Wars has the best service and manages the best Osmow’s in Canada
Wars he is the best
The best in town
Wares was so helpful and friendly🙂
These Osmow's restaurants are going to drive me crazy; you pay 17 dollars for a large, but they give you this tiny little thing. It’s unacceptable—I feel ripped off, and it makes me furious. No one should ever give them their money.
I ordered tonight for a delivery it’s been more than an hour. The app showed that the delivery has been completed but still I don’t have my food. If you can’t make deliveries make it clear and I expect a refund!!! It’s unacceptable and dishonest. Kindly don’t put a phone number for customers to call you if you don’t intend to pick up the phone!
Staff perfect
Epic place
Nice stuff and helpful and very nice food
The staff is very nice!
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Opening hours
- Sunday 11:00 - 01:00
- Monday 11:00 - 01:00
- Tuesday 11:00 - 01:00
- Wednesday 11:00 - 01:00
- Thursday 11:00 - 04:00
- Friday 11:00 - 04:00
- Saturday 11:00 - 04:00
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