I usually order from this restaurant 2–3 times a month. I really like this place and I’ve been a customer since their very first branch in Toronto. I normally get the lamb mandi along with a chicken shawarma wrap, and it’s usually good. This time, the lamb mandi was unavailable, so I ordered chicken mandi instead, along with the chicken shawarma wrap. When I got home, the chicken had a very unpleasant smell — it smelled off and not fresh at all. I honestly couldn’t eat it, so I ended up giving it to my cat. I want to mention something important: during the last summer I ordered from here, I got a chicken shawarma wrap that had a metal pin inside. I spoke to the manager at the time, but there was no real reaction. I chose not to leave a bad review back then because I understand something like this could happen in any restaurant. However, this time I feel they really need to take this seriously. I like this restaurant, but they need to pay attention to these issues for their own sake and for their customers. I’m spending my money here, and I expect better quality and safety. Overall, I hope they improve their quality control.
