Great dishes and a very warm, welcoming service. The only issue is that some of your employees don’t seem to speak English or French very well, which makes communication difficult. Also, sometimes when we ask for additions to our dishes, we’re told it’s not possible because it’s not in the register system. The staff often look a bit confused (likely due to the language barrier) and are very rigid about this. Everyone is kind and polite, just not very proactive in finding solutions. I even politely suggested they check with their manager, but the cashier just looked at me with a big question mark and didn’t respond, which made the situation a bit awkward. That said, the food is genuinely excellent and the atmosphere is lovely, so I’d definitely come back and hope to see things improve over time.
Reviews / Ratings for Onigiri Shop (Mont-Royal)
Typically I love the Onigiri shops in the city, super respectful employees and tasty food, but at the Mont Royal location there is one employee (the white girl) that ruins the experience for me every time. She moves so slowly no matter how long the line is and whenever she makes the rice it's overcooked. I know when shes working before even going in into the shop because she rarely ever picks up the ringing phone. (The other girls that work here are very kind, fast, and good at the job)
Very good, very filling
The food was great and the employee was very sweet. When we went there she was alone but she still worked very fast to serve all the customers. The food was fresh and honestly very fulfilling. Though if you think about eating there, this location only has 3 to 4 little stool so I'd recommend taking it to go. Overall, I recommend trying it and will go back again to try the other options!
Quick. Good. Convenient.
We sometimes stop into thus shop and pickup a few onigiri for an after school snack. I'm particular fond of the umeboshi (pickled plum) onigiri. It's sour and tart, salty and sweet. The grandson loves the ramen egg onigiri. The food is good and reasonably priced. It's an easy on the go meal. Quality is good, people are friendly there.
Very tasty onigiri. Friendly service. Nice place!
Perfect
Great atmosphere and delicious food! I am obsessed with their salmon avocado onigiri and Fuji mountain. Will be back for sure.
love this place i come here all the time the onigiri always saves my life <3
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 11:00 - 19:30
- Monday 11:00 - 19:30
- Tuesday 11:00 - 19:30
- Wednesday 11:00 - 19:30
- Thursday 11:00 - 20:00
- Friday 11:00 - 20:00
- Saturday 11:00 - 20:00
Missing information?
Help us improve this restaurant profile.
Update the profile