Reviews for Onigiri Shop (Mile End)

Name: Onigiri Shop (Mile End)
Address: 102 R. Saint Viateur Ouest, Montréal, Quebec, H2T 2L1
Telephone: 5145000077
Rating: 4.6

igotkiwi (15 reviews)

16 Mar 2026

Source: Google

4.7

Good food

Service

Cooking

Atmosphere

Restaurant response

Response added on 16 Mar 2026

Thanks so much, we love that you enjoyed our onigiri! 🍙 Your feedback helps us keep getting better, so please come back soon! 😊

A.J. (24 reviews)

9 Mar 2026

Source: Google

5.0

Everything was really fresh even when ordering near closing. Each onigiri was super savory and stuffed with filling.

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Restaurant response

Response added on 9 Mar 2026

Thanks A.J.! Thrilled our onigiri stayed fresh and super savory even near closing; your feedback helps us keep improving every rice ball. 🍙😊 Come back soon for more stuffed goodness; we can't wait to serve you again! 🥢

Angela Han (125 reviews)

27 Jan 2026

Source: Google

1.7

Visited on January 27, 2026 at 4:37 PM. We initially ordered two onidon, one with extra salmon, with cashier #1. However, we were charged for the extra salmon without the onidon itself. Later, the manager noticed the mistake and apologized, asking us to pay for the onidon that was never charged. That was fine. But after paying, we realized they charged the extra salmon AGAIN, meaning we were double charged.... We then had a long, exhausting back and forth with cashier #3, explaining multiple times that the extra salmon was charged twice. He struggled to understand the issue, while cashier #1 (who took the original order) just stood there and made zero effort to help. Eventually, cashier #3 agreed to refund the difference but said he couldn’t refund to the card and instead handed us cash. Here’s the worst part: 👉 There was a disgusting, curled dark hair stuck to the cash he handed us‼️⁉️🤮🤢 He walked away without apologizing. When I called him back and pointed out the hair and the obvious hygiene issue, his response was simply: “ok.” No apology. No concern. No accountability. This place has serious issues with hygiene, billing accuracy, and staff attitude. Double check your bill carefully, and honestly...be cautious about cleanliness. They clearly don’t care. Very bad experience. Will not return.👎🏻👎🏻👎🏻

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Restaurant response

Response added on 27 Jan 2026

We're deeply sorry you experienced double charging, poor service, and the unacceptable hygiene issue with the cash; we understand how upsetting this was, take full responsibility, and are immediately reviewing the incident and retraining staff on billing, refunds, and cleanliness. Please DM us or call the store to share your visit details so we can refund and resolve this, we appreciate your feedback and are committed to ensuring a safer, more respectful experience.

Insert NameHere (9 reviews)

17 Jan 2026

Source: Google

4.7

Absolutely delicious onigiri, leagues ahead of cheaply made ones at grocery stores. And not even for that much more money either, definitely worth it if you're in the area. Service was rapid, courteous, and the onigiri came out incredible. I will definitely go again when I have the chance

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Restaurant response

Response added on 17 Jan 2026

Thanks Insert NameHere! So happy our onigiri hit the spot and the service wowed you 🍙✨ We love your feedback and will keep improving. Come back soon for more deliciousness! 😊

Eris Degani (4 reviews)

6 Jan 2026

Source: Google

5.0

Cozy little shop, onigiri was great and ingredients were fresh. Recommend for a cheap bite to eat.

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Restaurant response

Response added on 7 Jan 2026

So glad you loved our cozy shop and fresh onigiri! We value your feedback and keep improving to make each bite better 🍙😊 Come back soon for another tasty, budget-friendly snack!

Nicole Um (5 reviews)

2 Jan 2026

Source: Google

5.0

My partner and I came for a quick late lunch and had a pleasant meal! Quick, affordable, and staffs are very sweet. Usually we don’t leave reviews but the service was too great :)

Service

Cooking

Atmosphere

Restaurant response

Response added on 2 Jan 2026

Thanks Nicole! We're thrilled you and your partner enjoyed our onigiri and sweet service 😊 Your feedback helps us keep improving — come back soon for another quick, tasty bite! 🍙

Onigiri Shop (Mile End)

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