I have ordered delivery from here many times and it was always delicious and fresh. Unfortunately, yesterday’s order gave me terrible food poisoning. The tuna onigiris were not fresh - I only took a few bites and then noticed the weird smell coming off the tuna filling that was inside the onigiri - it smelled very very fishy and like it has been stored inside a dirty fridge. I wasn’t able to eat the rest and threw it all in the garbage. Despite the small amount I ate, I was very ill from the spoiled food. Disappointing that this will no longer be our go-to onigiri spot to order from as I can no longer trust them to have safe and fresh fish if this is what they are serving to customers. Response to owner: it was the raw tuna
Restaurant profile
Reviews / Ratings for Onigiri Shop (Frontenac)
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Restaurant response
Response added on 14 Apr 2026
hi
we take your comment very seriously
our food is prepared fresh daily
can you tell me if it was the raw tuna or cooked tuna
we appreciate your feedback and invite you back
as we would like to pin point the issue
thanks
Everything was fresh and tasty. Tried their onigiris and bowl. The onigiri was delicate, rice still warm, and the salted egg yolk gave it a great contrast. The bowl was rich and flavorful, not overly big but a decent price for llthe great taste.
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Very delicious and affordable meal!
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Restaurant response
Response added on 18 Feb 2026
hi Ana
thank you for your great review! we hope to see you back sometime soon
Everything was great and tasted very fresh. I had the Korean BBQ one and the salmon. Both delicious. I also tried their matcha and it was one of the best I’ve had in a while. Will definitely go back.
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Restaurant response
Response added on 12 Jan 2026
thank you
we hope to see you soon
Portions A+. Taste A++++. Hits the spot/healthy/good value… Great location… Bonus: The owner is handsome.
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Restaurant response
Response added on 5 Jan 2026
Hi Max
thank you for your review
you are too kind
Thanks
George
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Opening hours
Dining room
- Sunday 11:00 - 20:00
- Monday 11:00 - 20:00
- Tuesday 11:00 - 20:00
- Wednesday 11:00 - 20:00
- Thursday 11:00 - 20:00
- Friday 11:00 - 20:00
- Saturday 11:00 - 20:00
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