We reserved a table for a party of 5 a long time ago, excitedly expecting for a window seat view for this family Thanksgiving dinner. We especially arrived early to secure a window table, and luckily there were at least 3 window tables available (2 for the size of our party, 1 for 2 people), but the receptionist specifically placed us away from the windows. When confronted, she said the window table was paid extra or someone else has requested for it. I asked whether she had admin papers or policy stipulation online and she pretended not to understand my question. Then a guy came in and talked to them in French, and then he placed us next to the window. We stayed there for 3 hours (the courses were terribly slow), and no one had showed up at all to claim the table theirs as the receptionist had argued. I wonder who they decided to discriminate against and who would be their phantom ideal customer worthy of a window table. Forgive me for not having any pictures of the meal, since for the whole 3 hours, I was not in the mood of savoring any food at all; I was fuming and sulking— it became an internal war for self-esteem. Now I feel sort of ashamed that as a middle aged woman I am still secretly wishing for the validation from a receptionist 😂😂
What guests say about OmegaBon
OmegaBon often offers a memorable experience thanks to the view of the animals, the well-cared-for atmosphere, and several very positive comments about the quality of the dishes and service. Many people say they ate very well and appreciated a warm welcome, but others point out significant issues with consistency in the kitchen, wait times, and service. It is a place to consider for its unique setting, especially if you make a reservation, but the quality can vary from visit to visit.
Reviews / Ratings for OmegaBon
It was very very good, my first culinary experience few years ago in Quebec wasn't that impressive, but after eating there, my opinion was shifted 180. It was absolutely delicious, also best Creme Brule I've had in many many years. I'm considering removing a star from most of the restaurants in Ontario now 😅 We really enjoyed the experience and also seeing the Arctic Foxes walking around outside the windows.
A very unique dining experience and good food! We had the beef and chicken brochettes and they were delicious. They were able to accommodate gluten free without any issues. If you have just visited the park or are staying in Montebello, this is a great option for a nice meal!
We were deeply disappointed by our visit, especially given the glowing 4.8-star rating on Google. We had booked a table in advance, so this was not a spontaneous visit—yet the restaurant was completely unprepared. As a family of five (2 adults and 3 children), our dinner took an exhausting 2.5 hours from start to finish, even though we only ordered one appetizer, two main courses, and three kids' meals. Here is why we would strongly advise against eating here, particularly for European travelers used to a higher standard of service and culinary quality for these prices: Chaos with menus and availability: We were handed two completely different versions of the menu, and even after asking the waitress, it remained unclear which prices and items were current. Sold-out items everywhere: First, there was no pineapple juice for the kids. Then, after ordering baked potatoes as our sides, the waitress returned to tell us they were out. We switched to fried potatoes, but what actually arrived on our plates were soggy, unappetizing French fries accompanied by a terrible Roquefort sauce. Unacceptable wait times: It took over 45 minutes just for the appetizer (Beef Tartare) to arrive. By the time our main courses were served, more than two hours had passed since our arrival. It was already 9:30 PM, and the children were starving and exhausted. To top it off, we were pressured to order dessert right at the start because items "might run out later" (though we thankfully managed to cancel dessert after the disappointing mains). Below-average food quality: The meat and duck skewers were mediocre at best and nowhere near worth the steep prices charged. The portion size of the kids' fish fingers was insultingly small. It felt like the kitchen was simply running out of ingredients and slapped together whatever leftovers they had left. The only positive aspect of the entire evening was the view of the Arctic fox enclosure next to our window seat. Beyond that, the service, food quality, and price-to-performance ratio were an absolute failure. Despite having a reservation, we experienced an unacceptable level of organization and quality. We definitely cannot recommend this restaurant.
Alot of prices at the gift shop had prices that werent listed. Its not fun to have to bring things to the register often to ask how much things are!
Very nice menu - the food was good, service was friendly, quick, professional. The restaurant is on the lower level with view on active Nordic Fox. It is a fun low key experience if you are in the area.
The sales pitch - restaurant facing the park but then got the table facing the wall. Bad food smell, messed up the dishes, didn’t care about the food allergy, empty salt dispensers, very dark and dingy - sorry went with excitement but hugely disappointed. Never had to spray bug spray in a restaurant - mosquitoes. The service was very bad, first time left the food on the table - how can you even mess up a Caesar salad?
Food was great. Best cooked vegetables I've ever had.
We had a wonderful experience! The food was delicious, and the service was excellent. A special thank you to Camille, the student from France completing her internship at the restaurant. She was incredibly friendly, welcoming, and made us feel comfortable from the moment we arrived. She was easy to talk to, had a great sense of humor, and made our visit even more enjoyable. The entire staff was kind and helpful, but Camille truly went above and beyond. We wish her all the best with her future studies and career. Thank you for making our visit so memorable!
Terrible service for the prices paid.
The venue and staff were wonderful, but the food was terrible.
A beautiful view with delicious food. OmegaBon Restaurant is a must-go if you're staying at Omega Park.
Good food while exploring outdoors
You can bring your food so its up to you, the place is amazing 👏
Very disappointed with the food quality. The steak had a strange odor and didn't taste fresh at all, and the side vegetables were burnt to the point of being bitter. We also had a burger, but the patty was dry and well below average. Food portion is small. To top it off, the service was lacking, as the server never even offered us any bread. Given the prices, this was absolutely not worth it.
I loved how it was darker with lights and we sat near a window. The waitress Tamara was wonderful and funny to my grandchildren. Best of all my grandson left toe of his fav books there. Ice cream overtook his attention. Lol Tamara did it just put in lost and found. She went to the trouble to call me so we could get it before we left. Amazing waitress, not just service but kindness and effort on her part.
As someone who absolutely loves wolves, coming here from Taiwan for our honeymoon truly felt like a dream come true. The food and service at the restaurant made the experience even more perfect. Seeing a bear and her cubs walk right past the window was absolutely incredible and unforgettable! We highly, highly recommend this place to anyone visiting Canada. It is truly a magical experience.
Hostess was polite. Our server was friendly. Our table was perfect. The fondue was delightful though could have used an additional vegetable besides the salad. The server offered to pack up the fondue cheese which was cool value wise. Would definitely return. I would recommend making a reservation.
Dinner on window side, with wild fox playing outside l. A great experience!
Great tasting food and nice presentation , okay service. Food took a long time To come out- very much an experience- however it was about 2.5hrs in total
Fantastic food and service
Awesome food and service
Unique experience of eating same food that the animals beyond the window, we were eating near two white foxes and mommy bear.
Wonderful!
Excellent food and a great setting with foxes and bears!
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Opening hours
- Sunday 17:15 - 20:15
- Monday Closed
- Tuesday Closed
- Wednesday 17:15 - 20:15
- Thursday 17:15 - 20:15
- Friday 17:15 - 20:15
- Saturday 17:15 - 20:15
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