Review summary

What guests say about Aux Chantignoles

The reviews are mixed, with the atmosphere often described as beautiful and the staff frequently seen as welcoming or attentive. Several customers liked the brunch, buffet, and certain dishes, while others feel the food lacks finesse or consistency for the price. Some comments also mention slow or uneven service, while others say they would happily return.

Summary based on 19 reviews.
4.1
26 evaluations
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Reviews / Ratings for Aux Chantignoles

Photo of H H
12 Sep 2026
Source: Google
3.3

Food is good but way over priced for what it is. Service was ok.

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Photo of SUJITRA M
26 Aug 2026
Source: Google
2.7

We traveled over 5 hours just to visit this place for the first time, so we were really looking forward to it. Unfortunately, the experience was pretty disappointing, especially considering this is a 4.5 star hotel with a top-rated restaurant I came here for a light birthday dinner since we had a long drive home afterward. We decided to share a few dishes so we wouldn’t get too full or sleepy while driving. Unfortunately, I felt like our table was mostly ignored. Our server was attentive to the other tables around us but barely checked on us The food was okay overall, but the prime rib… at $74 we expected much better… we finished it because we didn’t want to waste the food but for that price it was hard to justify What bothered me most tho was the attitude and overall service. When I asked about the dessert menu, I was aggressively asked if I was already finished with my food. Even asking for an extra plate so we could share felt unnecessarily uncomfortable I understand that we weren’t dressed up fancy and that we weren’t ordering a large amount of food. But EVERYONE deserves the same level of service and respect, regardless of how they’re dressed or how much they order :) Overall, I personally found this place overrated. Maybe we just caught the staff on a bad day, or maybe we were just unlucky(?) but given how excited we were to finally visit it was unfortunately a pretty disappointing experience

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Photo of Angela Ng
13 Aug 2026
Source: Google
4.7

The staff is very welcoming, the outdoor seating area is lovely

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Photo of Alex Villarroel
1 Aug 2026
Source: Google
3.7

Very disappointed with dinner and food quality for the high prices being charged. You can find high end restaurants that can do much better for less money. However, the service and ambiance were great. Too bad the food for wasn’t a wow, just plain flavour and bad execution.

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Logo of Aux Chantignoles
Restaurant response
Response added on 2 Aug 2026
Thank you for taking the time to share your feedback following your dining experience at Fairmont Le Château Montebello. We are pleased that you enjoyed the ambiance and the quality of service. We are, however, sincerely sorry that the food did not meet your expectations, particularly given the price point. Your comments have been shared with our culinary team for careful follow-up. We appreciate your candid feedback and hope to have the opportunity to provide you with a more memorable dining experience in the future. Sincerely, Grégoire
Photo of Fanny Tremblay
4 Jul 2026
Source: Google
5.0

Lovely place. Food is really good!

Photo of Aimee L'Heureux
28 Jun 2026
Source: Google
3.3

We went for lunch right at opening, very quiet Saturday lunch service with just one other table. In terms of flavour, the brie prosciutto and fig toast that I ordered was great, but it’s not really a hard thing to mess up on. However, if you’re going to call something “toastine” it should really be specified on the menu that it’s served on a small portion of untoasted flatbread. It didn’t feel like 24$ was worth it for that plate I got. The atmosphere is gorgeous though, right by the water, beautiful interior. The hotel really doesn’t disappoint in terms of atmosphere. Just wished that for a restaurant we were this excited to experience and that we drove over 1 hour for that the food would’ve wowed us. I do need to say, steaks are what any customer are anticipating to try, and their expectations will be high; if this is going to be on your menu, lunch or dinner, the execution of the dish needs to match the price point set and the customer’s request on the first shot. A 41$ flank steak shouldn’t come out overcooked, and the portions were laughable, same as the wagyu burger. I’m not sure how these plates made it past the pass, or who was running it… TLDR; lunch is probably not the strongest service they offer and maybe don’t get their steaks. Go to a steakhouse and for the same prices and you’ll get a whole lot better and bigger portions that are worth that price point. I’ll probably give this restaurant another shot for their dinner service instead or their brunch.

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Photo of Charbel
28 Jun 2026
Source: Google
2.0

Unfortunately a major disappointment. I had been wanting to dine at the chateau for a few years and this was the first time it worked out and I had the time to do so. Service was lacking despite there being virtually no one at the restaurant. One person at the table received the wrong type of wine for their sangria - no big deal - the server did offer to change it. However, the server took the drink away instead of just leaving it on the table... What kind of service is that? Now as for the food, it has to be the worst I have had at an establishment of this kind. I was served maybe 3 ounces of "flank" steak, originally ordered as medium rare and received VERY well done. I did not even bring this up to the server because there is no way the kitchen, the bus boy, and the server did not notice. They just do not care. There were more mushrooms on my plate than meat. At this price just ridiculous. Further, the "wagyu" burger tasted like something you would order at a poutine shack. The meat tasted like frozen subpar grocery meat. I am extremely disappointed with this experience and I hope this serves as a warning to others expecting a nice lunch or dinner here.

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Logo of Aux Chantignoles
Restaurant response
Response added on 1 Jul 2026
Dear Ms. Charbel, Thank you for taking the time to share your experience following your visit to Aux Chantignoles. We are truly sorry to learn that this dining experience fell so far short of your expectations, especially knowing it was something you had been looking forward to for many years. We completely understand how disappointing this must have been. Your comments regarding both the service and the quality and preparation of the dishes have been taken very seriously. The experience you described does not reflect the standards we strive to deliver, and your feedback has been shared with our restaurant leadership team for review and follow-up. Should you wish to discuss your experience in greater detail, we would welcome the opportunity to hear from you. Please feel free to contact us at [email protected] should you want to discuss this matter any further. Thank you again for your candid feedback. We hope to have the opportunity to restore your confidence in the future. Sincerely, Luc Simonnet Front Office Supervisor
Photo of Sherry Xie
27 Jun 2026
Source: Google
2.0

Sadly was told there was no table available until 1915 when we got there at 1830. We looked inside the restaurant and there were 10+ empty tables, with more empty tables outside. We literally laughed and walked away.

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Logo of Aux Chantignoles
Restaurant response
Response added on 28 Jun 2026
Thank you for sharing your experience. We are sorry that the availability communicated upon your arrival was frustrating and appeared inconsistent with the number of empty tables visible at the time. Some tables may be held for upcoming reservations or to allow the culinary and service teams to properly stagger seating. Looking forward to welcoming you in the future. Margaux WRZOSEK Front Desk Supervisor Fairmont Le Château Montebello
Photo of Wissam Salameh
12 Apr 2026
Source: Google
4.0

Good restaurant, friendly staff.

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Photo of Jeremy Thommy
12 Apr 2026
Source: Google
4.3

This was our date night. Loved Tania our server. Ordered the terrine foie gras and goat cheese soufflé as starters. The soufflé was a big disappointment. It was runny and looked like a dressing over the beet. The Foie gras was a bit too firm, as if it was just removed from the freezer. The mushroom risotto was excellent. Overall would give this place a 3 star rating just for the starters.

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Photo of Julie Furber
16 Mar 2026
Source: Google
2.3

The vegan menu online is ONLY available at dinner, not lunch. Service was lacking - unable to answer basic questions re: food and wine (sweet or dry? No idea) Food was okay, but worth the price? Surrounded by babies and toddlers.

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Photo of Clément G
9 Mar 2026
Source: Google
5.0

The table d’hôte is a must, starting with the beef tartare and goat cheese mousse salad and topping it off w the filet mignon cooked to perfection. Crème brûle and the tartare amandine were the cherry on top, all accompanied with a good wine pairing. Great experience overall

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Photo of Melissa Roberts
5 Mar 2026
Source: Google
5.0

We were having a private stay down the road at Calumet | Falls - Retreat & Spa, and they recommended this place for a dinner evening out. They even set up the reservation for us. It was a really nice experience. We were staying by the highest private waterfalls in Canada and then had dinner at the biggest log cabin in the world. Altogether, it made for an amazing weekend. Highly recommended.

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Opening hours

Dining room
  • Sunday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Monday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Tuesday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Wednesday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Thursday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Friday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00
  • Saturday 07:00 - 11:00 12:00 - 14:00 17:30 - 22:00

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