McDonald's
McDonald's 237 Bd Saint-Luc, Saint-Jean-Sur-Richelieu
2.0
42 evaluations
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Review summary

What guests say about McDonald's

The reviews are overwhelmingly very negative, with many complaints about long waits, order mistakes, and service often described as slow or nonexistent. Several customers also say they received food that was cold, dry, or poorly prepared, and some mention understaffing or unclean premises. A few people did find the service good, fast, or courteous, but the experience seems inconsistent and often disappointing.

Summary based on 29 reviews.

Reviews / Ratings for McDonald's

Photo of Raymond Nguyen (“The Great Ray”)
22 May 2026
Source: Google
1.3

Had to wait MORE THAN 30 MINUTES to get my food it's crazy. No way to get help. This is insane.

Service
Cooking
Atmosphere
Photo of Dark Angel
21 May 2026
Source: Google
1.7

I was here on May 21, 2026. We were waiting for almost a half hour along with 11 others. Our order took 21 minutes and many peoples orders came out wrong. The time isnt necessarily the issue, but its the fact that there wasnt a rush. I was here a few weeks ago with friends and it was the same employees, they took longer than they did today and some of our orders were wrong. My friend only ordered a medium Sprite, just to be given a small after an hour long wait. It then took them 15 minutes to fix their error. Today, the other customers and I were occasionally having a laugh or talking between each other and when someone would want to tell the workers their order is wrong, they would ignore them for a couple minutes before aknowlodging them. Our food also came out cold too. We've been coming to this McDonald's for years and its never been like this...

Service
Cooking
Atmosphere
Photo of Tim Savoie
6 May 2026
Source: Google
3.0

Service is always too slow.

Service
Cooking
Atmosphere
Photo of Mark Sgold
15 Apr 2026
Source: Google
1.0

Don't even know why I still go here even after my first review which was 6 years a go nothing changed. This is not fast food anymore, not only service is super slow they can not even make an order of a simple coffee right.

Service
Cooking
Atmosphere
Photo of Arsalan N
17 Jan 2026
Source: Google
1.3

Never gonna come here again rotten food and shit fries, ordered like 4 5 times drive thru the employees cant take orders properly always misses up the order and charge more than original price brief shitty mcdonalds here..

Service
Cooking
Atmosphere
Photo of Iris Wong
12 Jan 2026
Source: Google
3.3

Drove through, English barrier. She could not understand, i ended up ordering less than i wanted.

Service
Cooking
Atmosphere

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