McDonald's

Kaylee Crichton (1 review)

30 May 2026

Source: Google

1.0

Took a whole 20 mins to deliver my food im still waiting and the workers aren't doing anything.

Thomas Jones (1 review)

27 May 2026

Source: Google

5.0

The food came out quick and was super good

Arthur McClements (4 reviews)

25 May 2026

Source: Google

2.0

Worst experience at a McDonalds in 40 years. Service person at the counter could not speak any English at a location on the West Island. Supervisor took my order but then the order took over 10 minutes at a time when there were almost no customers. Subsequent order of 2 ice creams took over 5 minutes with about 3 employees standing around until a supervisor appeared and prepared my order.

Mina Gerges (99 reviews)

22 May 2026

Source: Google

1.0

I ordered 2 lattes on May 22 at 11:37 AM, with a total of $12. The first cup was received at 11:49 AM, and the second one was only served at 11:58 AM. Since the second drink was taking too long, I politely asked for an empty cup so I could split the first latte while waiting. However, one of the staff members, Hisham, responded by saying that the empty cup is expensive and treated it as if I was asking for another latte. The communication and attitude were very disappointing. This was really poor customer service. The delay itself could have been understandable, but the way the situation was handled and communicated was unprofessional and frustrating.

Chadi AC (94 reviews)

18 May 2026

Source: Google

5.0

Great service

devin patel (69 reviews)

15 May 2026

Source: Google

1.0

As cheap as they get. Don't even give a single napkin

Julien C (48 reviews)

9 May 2026

Source: Google

1.0

Manager tell his own customers (who sat down to eat their burgers on the terrace) to throw away their Timmy's cup because "it's another brand". SMH.

Todd Decker (115 reviews)

9 May 2026

Source: Google

1.0

Not a consistent McDonalds coffee - everywhere i go it is good , but not here

R Not your business (55 reviews)

5 May 2026

Source: Google

1.0

OK, McDonald’s Canada it’s time for you to actually do something at this location. It is terrible. You are letting this location be terrible. The managers here are terrible. What is the matter with you that McDonald’s? Canada can’t do their job and have this restaurant run properly it’s a disgrace.

Chris Oliver (14 reviews)

5 May 2026

Source: Google

1.0

Not even open 24 hrs lol. Worst service no clue what they are doing and give bs answers to cover themselves

Marc Vincent (2 reviews)

4 May 2026

Source: Google

1.0

They accept orders through the mobile application even when closed. When I arrived they refused to cancel the order and said I won’t be charged despite the charge already being posted to my card.

Luca A. (4 reviews)

29 Apr 2026

Source: Google

1.7

Had many bad experiences at the Drive-Through around midnight (overnight), I believe his name is Jeffery. He is incredibly rude every single time I come and get food. I have friends who have also had very bad experiences with his attitude when they come to the Drive-Through around the same time. This is outrageous and he treats his customers with zero respect. Telling people off for no reason, constantly sighing and rolling his eyes, I’m genuinely in disbelief, I’ve never experienced such disrespect at a McDonalds in my entire life. So disappointing.

John Pinnell (60 reviews)

17 Apr 2026

Source: Google

4.0

Would make a special trip to McDonald's on the 20 or even St Jeans to avoid... Always getting drive through order wrong

sponge bob (10 reviews)

14 Apr 2026

Source: Google

3.3

Pounding music terrible, not relaxing, bathroom are dark and smell strange.

Raymond Salazar (3 reviews)

10 Apr 2026

Source: Google

1.7

Experience is complete bs manager came up to me today and said i cannot be charging here and that i cannot be waiting here if i’m not gonna order anything, mind you i was just waiting for my phone to charge so i can accept the money that my mom gave me, she even said i did the same thing yesterday which that i didn’t ordered anything and i was charging my phone which is not true i ordered food yesterday and i was charging my phone in the same time, anyways i didn’t wanted to start some shit so i just let it be

Ella Kunz (2 reviews)

3 Apr 2026

Source: Google

2.3

Forgot my sauce for my nuggets :(

Johnny (23 reviews)

28 Mar 2026

Source: Google

1.0

Some Karen working the drive trough window. I wonder how she went under the radar for so long. Inside desperately needs renovations. Staff inside is somewhat slow. Food is good for a McD. Atleast someone in there knows how to make a burger... Update: same Karen at the drive thru window, months later. refused to add more to my order? Avoid this McDonalds if you can. Food was an awfull mess, service is a total clown show.

McFly (61 reviews)

25 Mar 2026

Source: Google

1.0

NOT OPEN 24 HOURS!!!!!

Mickael Hill (22 reviews)

20 Mar 2026

Source: Google

1.0

Not 24h closed at 4am

CH (15 reviews)

17 Mar 2026

Source: Google

5.0

I went to Mcdonalds for an all day breakfast. It has a very charming atmosphere compared to other locations. It always make me feel comfortable coming here, relaxing, eating and enjoying my coffee. At the end of my meal, i sat there complementing..... As my coffee is finished, a staff fine young man bring a pot of coffee to refill for all customers. He is so kind and polite. It is such a nice experience. Also kitchen staff showed me how the app operates for ordering. I really enjoy coming here. Thank you for the good service and keeping your establishment so appealing!

veronika (8 reviews)

5 Mar 2026

Source: Google

2.7

Usually very good, but this time the food was served pretty much cold and messy as if they just threw everything in one pile. coffee didn’t even have proper whipped cream and burgers were very messy and crooked

paul (2 reviews)

26 Feb 2026

Source: Google

2.0

Went there twice this week and I order the special frank's chicken bacon extra sauce. Arrivé home no bacon. The second time I checked before leaving no bacon again. They made them back. Arrived home bacon is there but no extra sauce. The people in the kitchen should just quit there job at this point

Alexandra Z. (5 reviews)

19 Feb 2026

Source: Google

4.7

Clean

Chan M. (174 reviews)

9 Feb 2026

Source: Google

5.0

The combo of McVégé, Coca Cola, and French Fries tasted really good! The burger and fries is perfectly warm. Fast Service within less than 5 - 8 minutes The restaurant is big and has a fireplace. Paying at the TV with the application worked. Got the numbers but the printer won’t come out. The staffs are friendly and they can speak French. Monday at 12:45 PM - 1:15 PM / 12:45 - 13:15 Not Busy, Quiet and Lower Speakers. Toilet are cleaned and smell good.

Yong Song (2 reviews)

25 Jan 2026

Source: Google

5.0

I arrived at the restaurant with my three young children, and it was a bit of a struggle—especially with the -20 degrees weather and my three-year-old daughter having a full-blown tantrum. A very kind gentleman (who seemed to be the manager) immediately stepped in to help, offering her a balloon and then an ice cream cone to comfort her. When the situation escalated and began to disturb other diners, he thoughtfully suggested I move with my daughter to a quieter side of the room. While I was focused on her, I kept checking on my sons, only to find them happily eating and chatting with the manager. The entire staff was incredibly friendly and attentive. Despite the chaos, they made us feel welcome and well-cared for in such a warm, cozy atmosphere. Thank you!