McDonald's
McDonald's 405 Rue Jean-Talon O, Montréal
2.8
28 evaluations
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Review summary

What guests say about McDonald's

The reviews are very mixed, but many customers mainly describe issues with service, cleanliness, and order accuracy. There are also mentions of long waits, mistakes in orders, and, at times, limited access to certain facilities. A few customers did have a good experience, with fast service, friendly staff, and a clean location. If you’re looking for a simple and reliable visit, this McDonald’s seems inconsistent from one visit to the next.

Summary based on 18 reviews.

Reviews / Ratings for McDonald's

Photo of James Roche
26 May 2026
Source: Google
1.3

Horrible wait, no service. Wildly understaffed. Staff can be curt.

Service
Cooking
Atmosphere
Photo of Magnus Carlsen
25 May 2026
Source: Google
1.0

Horrible service

Service
Cooking
Atmosphere
Photo of les
22 May 2026
Source: Google
1.0

Long wait. Lack of employees. Slow

Photo of Aby Sri
12 May 2026
Source: Google
4.7

A little cramped with people but works well and staff works hard

Service
Cooking
Atmosphere
Photo of SWARUP DEY
6 May 2026
Source: Google
5.0

Very very beautiful people

Service
Cooking
Atmosphere
Photo of Aktar Ahmed
24 Apr 2026
Source: Google
5.0

Great service!

Service
Cooking
Atmosphere
Photo of Balkishan Verma
4 Apr 2026
Source: Google
5.0

People are amazing , chicken as well is fresh

Service
Cooking
Atmosphere
Photo of Umberto Frnago
4 Apr 2026
Source: Google
5.0

Love this place ❤️

Service
Cooking
Atmosphere
Photo of Hargun Singh
28 Mar 2026
Source: Google
5.0

I really like the service of employees who are working here because they are managing work very well. Especially night manager has a good behavior. I really like it.

Service
Cooking
Atmosphere
Photo of Jass Kamboz
23 Mar 2026
Source: Google
1.0

Very bad experience at this location. Customer service is extremely poor and staff behavior is rude. The store is not clean at all — employees were mopping the floor and taking orders at the same time without washing their hands, which is unacceptable. I ordered around 2 AM and received completely cold food. Overall, very disappointing. I would not recommend this place.

Service
Cooking
Atmosphere
Photo of D A
14 Mar 2026
Source: Google
1.0

Often forgets to include items in the order

Cooking
Photo of RAHUL Rahul
14 Feb 2026
Source: Google
1.0

It's crazy almost every one have a bad experience like me !! every time I ordered from uber they always make the delivery guy waite for 30 min and it's crazy that no one is taking any action about stupid rating !! Of this Mcdonald ?? + they do stupid mistakes and give wrong drinks most of time !!

Service
Cooking
Atmosphere
Photo of spyros papageorgiou
29 Jan 2026
Source: Google
1.0

Disgusting THE worse McDonald's restaurant of all time.☠️💀☠️

Service
Cooking
Atmosphere
Photo of Mick M
29 Jan 2026
Source: Google
1.0

Snowstorm. The night manager waited til we ordered and sat down with our food then told us that indoor dining was closed and we had to leave. In a snowstorm. Zero indication that indoor dining was closed. The place was empty with available seating and tables and they told us and several other customers to leave. Deplorable. Likewise they wouldn't let any paying customers use the bathroom. The night manager was a cruel witch. The food at this location was also especially vile even by macdonalds/fast food standards. Never before have I had a Grainy mcchicken but somehow they served me one here. It felt chalky in my mouth. Likewise the poutine they gave me had essentially no gravy or cheese on it. It was wretched. This place should be razed to the ground and subjected to decimation. Disgusting.

Service
Cooking
Atmosphere
Photo of J K
22 Jan 2026
Source: Google
3.0

It's a McDonalds. Kept clean and probably the only one around with parking ariund here.

Service
Cooking
Atmosphere
Photo of Tako S1 Loko!
8 Jan 2026
Source: Google
3.7

Not To Bad Like Any Fast Food Place! 🤔

Service
Cooking
Atmosphere
Photo of Nicole Yhn
8 Jan 2026
Source: Google
1.7

I've going to this place for 3 years and i just received a very bad customer service right now i've waited more 20 minutes for my order to be remade a second time and the bacon was never added to my Habanero Mcdouble after receiving my order.Order only Big Mac and junior burgers because the rest seems to complicated for them people waste of time..I'm working myself for customer service I've never been that much disgusted with this kind of service

Service
Cooking
Atmosphere
Photo of Amandeep Singh
6 Jan 2026
Source: Google
1.3

They are not letting customer to use the washroom, even it's an urgency . This happened Saturday night around 11:45 pm

Service
Cooking
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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