45 min pour recevoir la commande, commande simplement perdue j’ai du donner ma facture pour finalement l’avoir. Aucune excuse et aucun rush ce qui est encore pire pour le service reçu. Tout était tiède. We waited 45min for a basic order (3happy meals/bigmac), after 20min with no order number on the screen I went and asked about my order,it was no where to be found. I had to give them my receipt. No one was sorry and there was no rush to explain the awful service. We like the chain to save us some time but today it was only a waste of time and money to get lukewarm food.
What guests say about McDonald's
Reviews are very mixed: several customers appreciate fast service, friendly staff, and a clean place, especially early in the morning or at the drive-thru. However, many comments mention cold or lukewarm meals, order mistakes, long waits, and service that is sometimes rude. The restaurant seems to offer a decent experience at times, but the consistency of the service and food temperature varies a lot.
Reviews / Ratings for McDonald's
Paid for a large fries. Got it half full. Might as well just order a small.
Always fast and good. Even at night, they are the best McDonald i would go to.
Nice place and very clean.
Online order, delivered within reasonable amount of time at a designated car spot. People parked at food pickup, without a pending order :(. For a medium fries, they short filled it.
Lousy service waited for a coffee and muffin and by the time I got it, it was cold.
I come to this McDonald’s all the time and usually everything is great. My orders are always correct, the service is fast, and most of the staff are very friendly. I really enjoy coming here because it’s normally a very good experience. However, at night there is one employee at the drive-thru who wears a vest and is often very rude. They don’t really listen to what you’re saying when you order and it makes the experience frustrating.
I like its service. The team is hard working. I love to have double fish combo, delicious.
Best McDonald’s in Laval!
Great service. Cool and caring staff, really made the experience great. Thank you and have a great day! Merci et bonne journée.
Good early morning staff, thanks
They treated me so badly!!!!
I ordered fries and a coffee and it was curbside pickup but they took 15 mins for such small order. When asked the reason for this delay they replied it slipped from the server mind.
I waited 29 minutes for my McDouble and a Crispy chicken, unbelievable. Slow worker, no stress to perform. Not the typical McDo....
Perfect example to study for anyone running a franchise! Great staff with fast accurate service. A+
Food id good Overall service is ok They make often mistakes Updated 20 sept 2024 Today is a squish big mac Not very apetizing Update for Nov 21 ,2025 Tasted the new mc crispy triple pickle 😋 Vèy good
Ordered 3 times from drive thru Each order I had to go in and wait to correct what I had ordered
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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