Awesome staff
What guests say about McDonald's
Most reviews mention slow service, incomplete or incorrectly taken orders, and a reception that is often cold or inattentive. Several customers also mention cleanliness and organization issues, especially in the restrooms and at the counter. A few people, however, say they received good service, especially at certain times, with staff who were organized and quick. The experience therefore seems very inconsistent from one visit to the next.
Reviews / Ratings for McDonald's
Slow, slow, slow, quite slow drive thru, or waiting in store. Enough is enough- Whoever you are as a franchise owner, You should look in the mirror and sell your dismal store
They didn't put sauces and the whole hacking happy meal
Tried telling the person at the drive through I had an order number. They essentially hung up on me and refused to serve me when they heard me speak English. Had to wait for the next person to let them know. There was no technical difficulties as I heard her talk to the car behind me as soon as I pulled away. Incredibly rude.
I’ve ordered from this location twice now, and both times I was served a raw Junior Chicken. This time it made me throw up everything I ate, and now I’m dealing with food poisoning. Absolutely disgusting.
Spent 15 minutes trying to them my order and they got it wrong regardless. My cup came half empty and i asked for extra sauce in the bag got none.
Service is slow and they don't listen to you when you order.. you have to repeat more than twice..
Okay cool.
Dry ahh service
Asked for a quarter pounder and got this...dissapointed
Very small location, and super busy at lunchtime with students. Standing room only and not easy to maneuver through the restaurant. Despite being busy, coffee was made quick!
Worst McDonalds in Gatineau. If you get drive thru, make sure you check your bag because they ALWAYS forget something. It’s pathetic
Food is good. Service is alright.. depending on the day and who's working I guess.. alot of socializing amongst staff in my experience.
Only one ordering screen worked causing chaos and no queuing system. I only wanted a drink so very quickly gave up.
New Branch at Main is perfect 💪🏽
Over 10 minutes for a junior chicken meal. Ridiculous
Worst Place Ever. Basic things like Washrooms and Water is also not provided.
We stopped in for lunch at this McDonalds with our 4 year old child. While we were eating, a homeless man came into the restaurant asking for change. When people didn't give him money, he became angry, started swearing at guests, including families with children. The staff DID NOTHING. In fact, they offered him a free coffee. He stayed and continued aggressively asking guests for money, harassing a young student and asking why he couldn't afford to give him money while he was working on a laptop and asking how much his laptop cost. He raged for 10 minutes about how selfish everyone was and how he hoped there were rats in our burgers. I was waiting for the staff to do something and they did nothing. I will never return to this McDonalds again.
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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