McDonald's
McDonald's 3600 Boul. Saint-Jean, Dollard-des-Ormeaux
Review summary

What guests say about McDonald's

Reviews are very mixed, with an average rating of 2.9/5. Several customers say the service is often slow, that orders are forgotten or poorly prepared, and that cleanliness can leave something to be desired, especially late at night. On the other hand, some find the place convenient, with fast drive-thru service, meals that are sometimes well prepared, and courteous staff. If you go, it’s best to avoid peak hours and keep an eye on your order.

Summary based on 48 reviews.
2.9
83 evaluations
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Reviews / Ratings for McDonald's

Photo of Concordia School Word
2 Nov 2026
Source: Google
1.0

Only McDonald’s where I gotta wait 10 minutes for a coffee and a little donut when it’s not busy. They had 3 employees just talking and laughing while one was on her phone.

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Photo of Chris
29 Oct 2026
Source: Google
1.7

Students need to get out of zombie mode and put a smile on their faces. Very rude and dry. I got the wrong order and the girl told be sorry and walked away as well. Customer service is a priority. Put pleasant people at the cash and drive through!!

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Photo of Waly Diouf
28 Oct 2026
Source: Google
3.7

Because , give wrong change and never pick up the phone. Not well trained may be

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Photo of James
17 Oct 2026
Source: Google
2.0

Ordered a small fry, Oreo McFlurry and a hot chocolate at the drive thru. Waited half an hour and only got the hot chocolate. After 10 minutes I went back in and asked for the missing items and no apologies were even given. Absolutely terrible to have to wait 45 minutes for three small items at a drive thru. Disappointing.

Photo of Enrique De Almeida
16 Oct 2026
Source: Google
3.7

Clean and well ruined McDonald's.

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Photo of Mugundaan R
10 Oct 2026
Source: Google
1.0

Worst stomach pain after eating here, serving old food do not go.

Photo of Sarah Reed
7 Oct 2026
Source: Google
4.0

A very typical McDonald's. Pretty quick moving, even when busy. Food is hot and fresh in my experience and staff have been helpful.

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Photo of Myriam
17 Sep 2026
Source: Google
1.0

The worst I’ve ever been to. Went for a latte. Spent 10 minutes in drive thru. 7 minutes waiting in the reserved spot after being asked to. Then being told the latte machine was broken and I could drive through again to get something else. I asked for a refund instead. They told me I had to go inside. Waited another 5 minutes, staff being rude and practically ignoring me. Manager gave me my refund, no apology, no smile. Just rude. I’ll never go here again.

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Photo of Anatoli Rouban
3 Sep 2026
Source: Google
5.0

Service is always fast and staff is atrentive at the drive-through. Playground inside for kids, otherwise a standard MacD.

Service
Photo of Mathieu Morcos
2 Sep 2026
Source: Google
3.7

Not the best nor the worst McDonald’s I’ve been to. One things for sure the drive through is oftentimes busy and at every hour of the day. That means it’s more likely that you spend 5-10min in waiting to get your food. At the end of the day, it’s McDonald’s, you get what you pay for.

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Photo of James B
30 Aug 2026
Source: Google
1.0

Complete garbage, go elsewhere if you can. They make you park the car if you go to the drive thru and then you're stuck waiting 10+ mins for fast food! Not to mention the fact that they charge more than any other mcdonald's in the region, for the exact same food. I don't mean pennies either, on average you'll be spending $3-$5 more for the same meal you can find elsewhere. Ridiculous!

Service
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Photo of Yasin
30 Aug 2026
Source: Google
1.0

For 1 French fries 32 minutes

Photo of Oleksandra D
27 Aug 2026
Source: Google
3.3

Basic MCcDonalds, nice employees)

Service
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Atmosphere
Photo of YM Chao
26 Aug 2026
Source: Google
5.0

The junior chicken always hits fr

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Photo of Karen Wilson
24 Aug 2026
Source: Google
3.3

I was glad when I ordered two fish filets and fries, that the order was done properly.

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Photo of Tommy Scott
21 Aug 2026
Source: Google
1.0

Low class service on the mic tonight..

Photo of Jérémie Rousseau
19 Aug 2026
Source: Google
2.0

Absolutely disgusting place to eat at late at night. They don’t have enough staff to clean the restaurant. It’s absolutely filthy!!! Plus kids are smoking cannabis in the restrooms it smells so bad in there. I wish I could give 0 stars.

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Photo of Matt S
11 Aug 2026
Source: Google
2.7

Very slow service. Table service is non existent. Orders are missed habitually.

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Photo of Dany J
4 Aug 2026
Source: Google
1.7

This location seems hopeless... they operate in slow motion...

Service
Cooking
Atmosphere
Photo of Mike Dagostino
2 Aug 2026
Source: Google
1.0

Horrible experience food order was wrong

Photo of Ihab Ibrahim
30 Jul 2026
Source: Google
1.0

Not a fan of McDonald's in montreal ,not the cleanest place

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Photo of JJ
28 Jul 2026
Source: Google
5.0

This was great Mohammed was the best manager

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Photo of Krishna
27 Jul 2026
Source: Google
5.0

Best spot

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Photo of violette faltas
24 Jul 2026
Source: Google
5.0

The food is So bad quality

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Photo of Mike Mtl
23 Jul 2026
Source: Google
1.0

Very poor service and the quality is not consistent i had to wait 20 min for ice coffee with a shot of espresso in it and they couldn’t even make right 3 times the manager had to do it him self and i didn’t even get an apology from the manager

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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