McDonald's
McDonald's 7003 Chem. de la Côte St Luc, Cote Saint-Luc
Review summary

What guests say about McDonald's

Reviews are very mixed, but several customers mention slow service, incomplete orders, and frequent mistakes. The restaurant sometimes seems clean and efficient, but others report a messy dining area, drive-thru issues, and rude service, especially at night. A few customers did, however, have good experiences with attentive staff and quick service. Overall, this McDonald’s seems inconsistent; worth considering if you’re mainly looking for speed and reliability.

Summary based on 31 reviews.
2.8
43 evaluations
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Reviews / Ratings for McDonald's

Photo of Dimitri B
29 Aug 2026
Source: Google
1.0

Service at the drive thru is the slowest ever.

Service
Cooking
Atmosphere
Photo of Leila A.
22 Aug 2026
Source: Google
1.0

I ordered large fries around 11:10 pm and my order wasnt ready until 12 am im deadass the workers are in the back eating my food I hope everyone there gets fired

Photo of Noah fefergrad
20 Aug 2026
Source: Google
4.0

Excellent place

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Cooking
Atmosphere
Photo of Martin L
15 Aug 2026
Source: Google
1.0

It's been 3 times in a row that they serve me old and burned apple pies, the filling is hard as rock. No label with date of preparation

Service
Cooking
Atmosphere
Photo of It'sMe And You
13 Aug 2026
Source: Google
1.0

What a joke... many mcdonalds can give your burgers or fries before 12pm not them. Also they left me on hold for almost 20m while I was ordering. I decided to go directly to the cashier (via drive tru) and the girl was chilling and talking with other people? And I asked her do you realize that mid order you just left and never came back? No excuse nothing this is a level of disrespect I've never seen

Service
Cooking
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Photo of Samira
7 Aug 2026
Source: Google
2.3

The drive thru dispatch was very rude , yelling at my kids says don’t yell , unacceptable behaviour towards kids

Service
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Atmosphere
Photo of Divine Grace Manibloc
25 Jul 2026
Source: Google
1.0

They keep missing items from my orders. I placed another order today, and once again, two items were missing.I paid properly yet I still received my order incomplete. This has happened several times already and it's really frustrating.

Photo of Davos Lloyd
23 Jul 2026
Source: Google
5.0

Quite a good McDonald’s

Service
Cooking
Atmosphere
Photo of alireza yahya
13 Jul 2026
Source: Google
1.0

Very slow and disorganized, also they do not follow McDonald's recipes properly.

Service
Cooking
Atmosphere
Photo of K
10 Jul 2026
Source: Google
2.0

Food delivered was well packaged. My whole order was complete. Quarter pounder patties were lacking some salt flavour. Apple pie was burnt. Overall meal was edible but not very enjoyable.

Photo of Waqas Ahmad
5 Jul 2026
Source: Google
4.7

Always ready

Service
Cooking
Atmosphere
Photo of Tommy Burnside
21 Jun 2026
Source: Google
1.7

The worse place I have ever been to, service stinks. About 5 people behind the counter, but you still wait about 10 min. to get just a Coffee. If it were not so close to home, I would never step foot in this so called McDonald's. To many young people working there with no Experience, and no MANNERS. And no one ever hears from the Manager, he or she, should be FIRED for the way this place is run. My last visit for me

Service
Cooking
Atmosphere
Photo of Lorne Freeman
18 Jun 2026
Source: Google
3.7

The people doing the preparing do a very messy job. If I order a bagel with cream cheese, a lot of the cheese is on the outside of the bagel. With the burgers the condiments are put on in a messy way.

Service
Cooking
Atmosphere
Photo of comet
10 Jun 2026
Source: Google
5.0

Thank you Josh for my wonderful service! He was very kind and thoughtful throughout my order.

Service
Photo of Glenvill Babu
27 May 2026
Source: Google
3.7

26/05/27 I just pass through the drive through staff were very impolite and I ordered through mobile app usually if they don’t have something they will ask for alternative but this time they just ignore and told me you need to cancel and re order just because there was no chocolate milk. And both counter service were bad for drive through since 2022 I buying from there it’s first time. Re think and teach your staff some manners.

Service
Cooking
Atmosphere
Photo of Sophie Kim
24 May 2026
Source: Google
1.0

I buy a large Putin size here once a week. Today, the portion is only half, and the sauce is too small. It's almost like French fries. There's no sauce. Can't it always be similar food? What I ordered is always the same food... but the food that comes out is so different.

Service
Cooking
Atmosphere
Photo of Alanna Albert
18 May 2026
Source: Google
2.0

All franchises are different. It depends on the owner and the staff. Is the owner present? Does your staff have e the experience in running a restaurant? Or do you hire kids to run your business? We went for an ice cream. Good thing. Because food took way too long. Five people were working but only 2 were actually working. Wow! The place was dirty, where patrons, who did not remove their waste, remained on the table the entire 30 minutes O sat outside. Gross....Bugs... Will I go back? Nope.

Service
Cooking
Atmosphere
Photo of Manuel O
15 May 2026
Source: Google
4.7

We had a stellar time here recently. The checkout process was seamless, and the staff greeted us with genuine smiles. The food exceeded our expectations, and the environment was cozy and inviting. I will surely be back to try something different next time. It’s a solid choice for a good meal.

Service
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Atmosphere
Photo of Francis
11 May 2026
Source: Google
2.7

The entrance makes you almost have to walk through the drive-thru. Tight entrance. Tight interior drink machines are right at the entrance and create traffic towards the cash. Not Recommended for a wheelchairs or if you're willing to get hit by a car in. Food is good but it's badly made design from McDonald's

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Atmosphere
Photo of Aris John Apolinario
10 May 2026
Source: Google
2.3

I ordered delivery here on two separate occasions and they usually miss a drink. The most recent one had a whole smoothie, soda and milk missing from the delivery order. I know statistically delivery orders tend to mess up, but needing to go through customer support infuriates me. Inside the restaurant, the atmosphere and decor are alright. Though I would hesitate ordering for delivery from this location in my opinion. Generous and fast refund policy from McDonald’s corporate though

Service
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Atmosphere
Photo of Patricia Mills
9 May 2026
Source: Google
3.0

Their dining room is not open until midnight. I arrived at 11:30 and all the doors were locked.

Photo of NSFWOW
5 May 2026
Source: Google
1.0

Note to self. Do not go on a Sunday evening. Loud music playing from the kitchen area, drink area is filthy, employees are less than professional. Also they never seem to have receipts in any of their machines. I wonder what the government would think about that Edit: went tonight, paid for a double big mack, got a regular big mack in a double big mack package. Is it the kitchen fault? or the lady at the drive through who puts it in the bag. Perhaps Owner should check the cameras around 12:30-12:45 am. Im done with paying for items and not getting the right ones. SCAM ALERT

Service
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Photo of Gaurav Uppal
3 May 2026
Source: Google
1.0

Drive thru is so slow workers they dont care about the customers i waited 20 minutes for a order

Photo of Noah Sternthal
1 May 2026
Source: Google
2.7

The service is very slow

Service
Cooking
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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