McDonald's
McDonald's 2005 Blvd. Saint-Martin O, Laval
3.1
110 evaluations
Add your review
Review summary

What guests say about McDonald's

Reviews are very mixed, but several customers report order mistakes, missing items, and often long wait times, especially at the drive-thru and in the evening. Others mention courteous service at times, a clean restaurant on some visits, and a decent experience when everything goes well. If you’re mainly looking for speed and accuracy, the experience seems inconsistent; if you go, it’s best to check your order before leaving.

Summary based on 95 reviews.

Reviews / Ratings for McDonald's

Photo of Mujib Jayed
28 Jan 2026
Source: Google
1.0

Absolutely terrible service. I placed a mobile order and stood there for over 10 minutes while no customers were around and employees were busy on their phones instead of doing their jobs. When they finally handed me my order, it was completely wrong — no cream, no sugar, just tea. Total waste of time. This place clearly doesn’t care about customers.

Photo of pythonlover2
11 Jan 2026
Source: Google
3.0

Took me 20 minutes to get my food

Service
Cooking
Atmosphere
Photo of H Shooli
4 Jan 2026
Source: Google
4.3

Grenat for families and small playground and paintings for kids. Many ordering machines so many tables and drive through. Recommended.

Service
Cooking
Atmosphere
Photo of Tee K
2 Jan 2026
Source: Google
1.0

Horrendous customer service- manager with blue puffer jacket and thick glasses should reconsider whether working with public is meant for her or not. Rude - unhelpful and arrogant. Was told “what do you want me to do” - truth be told, do your job. Management should be more attentive to who they hire to run and lead their teams. Does not matter this is a McDonalds job- professionalism should honestly be considered during the hiring process.

Service
Photo of Samarth Patel
28 Dec 2025
Source: Google
5.0

Good service and smooth dine in. And drive thru experience. Requested for extra ketchup sauce and there was no problem. Thank you.

Service
Cooking
Atmosphere
Photo of Stephania
4 Dec 2025
Source: Google
5.0

Really fast and was good and hot

Service
Cooking
Photo of Adam
28 Nov 2025
Source: Google
3.5

Rude service

Service
Cooking
Photo of Steve Littlewood
16 Nov 2025
Source: Google
2.3

This place has turned into a homeless shelter it's open 24 hrs after 11pm they come in and stay all night and sleep and do whatever they want. Management does nothing about it. Maybe I'll go somewhere else for late night supper.

Service
Cooking
Atmosphere
Photo of Joseph Weimers
15 Nov 2025
Source: Google
5.0

Very modern McDonald's. Kids park and second floor. Limited parking though.

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

Missing information?

Help us improve this restaurant profile.

Update the profile