I am writing to report a very poor experience at the McDonald’s drive‑thru at 797, boulevard Curé‑Labelle in Blainville on my recent visit pray. 09:50 When I arrived at the order window, no one responded despite the employee saying “Bonjour” and “Hello” multiple times. I had to press the button at least 10–12 times, while the car in front of me was served first. When I finally got a response, I asked questions at the pickup window, but the staff did not answer properly and instead started laughing at me. The employee at the order window told someone to “respond” and then the whole team in the background continued to look at me and laugh, which felt extremely disrespectful. This kind of behaviour is unacceptable for a McDonald’s location and does not match the standard of service I expect from your brand. I have never had such an experience at any other McDonald’s and I felt embarrassed and frustrated throughout the interaction. I kindly ask that management review this incident with the team and address the lack of professionalism and customer‑service attitude at this drive‑thru.
