Reviews are very mixed, but most mention long wait times, order mistakes, and service that can sometimes be abrupt or unreliable, especially at night. Several customers also mention a lack of cleanliness in the dining area and restrooms, as well as food being served cold or of inconsistent quality. A few comments do highlight fast, courteous, and efficient service at times, with a clean restaurant. Overall, this McDonald’s seems inconsistent: convenient when you’re in a hurry, but risky if you want steady service without surprises.
Missing items in order a few times
Clean place!
Clean, fast and friendly service!
Cant order drinks without ice anymore, very cheap. Also the coffee gave me the shits at work
Do not go to this McDonald’s at night, I work overnights and sometimes want to grab something to eat at the end of my shift. Everytime I’ve gone they have been “cleaning” and can’t take an order. Mind you I’ve been there at around 12am, 2am, and 3am on different nights. I think they just don’t want to work.
They always greet me with a smile and never had a mistake on my order
I am writing to report a very poor experience at the McDonald’s drive‑thru at 797, boulevard Curé‑Labelle in Blainville on my recent visit pray. 09:50 When I arrived at the order window, no one responded despite the employee saying “Bonjour” and “Hello” multiple times. I had to press the button at least 10–12 times, while the car in front of me was served first. When I finally got a response, I asked questions at the pickup window, but the staff did not answer properly and instead started laughing at me. The employee at the order window told someone to “respond” and then the whole team in the background continued to look at me and laugh, which felt extremely disrespectful. This kind of behaviour is unacceptable for a McDonald’s location and does not match the standard of service I expect from your brand. I have never had such an experience at any other McDonald’s and I felt embarrassed and frustrated throughout the interaction. I kindly ask that management review this incident with the team and address the lack of professionalism and customer‑service attitude at this drive‑thru.
They always mess up the order, or mess up something just this morning my dad and I get coffees be for work. The lid to my father coffee was not even on which caused a hot coffee to pour on to him.
Clean and good.
PROFESSIONAL
They took 20 mins to service people and they delete the orders after 5 mins
Terrible service, slow, full of people ALL THE TIME. if you're ready to wait 20 to 40 minutes each time, enjoy. They should hire more people!
fries tastes old and were cold. pretty disappointed just wanted a midnight snack ☹️
Thanks for ur service
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