Terrible experience. Me and my friends arrived by bike and were told by the manager that the lobby was closed, but that we were welcome to use the drive-through to place our order. We walked up to both order microphones and were completely ignored — no acknowledgment, no response, nothing. We then walked up to the window and were ignored there as well, while staff continued serving customers in vehicles without any issue. If you're going to direct customers to the drive-through, the least you can do is actually serve them. Very disappointing and unprofessional.
What guests say about McDonald's
Reviews are mixed for this McDonald’s in Beaconsfield: some customers find the service fast, the staff polite, and the orders usually accurate, with the restaurant often clean. Others report wait times, order mistakes, uneven food quality, and cleanliness that could be improved. A few comments also mention issues with service in French and a serious incident involving a staff member.
Reviews / Ratings for McDonald's
Enjoyed this location every now and then, however this time i have been waiting over 30 minutes in the parking lot for my order. Very disappointed. Everyone behind me all got their orders. Turns out they gave my order to someone else… To avoid.
Take out order, fries were cold.Ask for a coke no ice,and got ice.Double check your order and check your fries! I enjoyed my McNugets but had to microwave my fries,kill joy.
Took 40 mins to get food while girls that “worked there” asked for large fries for free and the worker got it for them right away while our food wasn’t even being made and then our food came out cold
I caught a gastrointestinal bug yesterday from a simple order of chicken nuggets and a coke. I’m one hundred percent certain that’s where I got this bug I’m dealing with now and it’s a bad one. HYGIENE!
I kid you not i am writting this in the drive through. i have been waiting for 30 MINUTES !! My whole lunch break - only for a MCDOUBLE !!! are we serious??
I eat a lot of McDonald. But here is best service And best food because is so fresh They are so kind
Pretty clean place compared to the downtown locations, There are fewer people here so the order is quick. I like that. I will come here again because it is a much better option.
Fast services the food is hot and the staff are i always come here and they never fail me
Poor quality food 😔 bread was hard as a rock
Update: Always have to wait for my drive thru orders and check the order for accuracy. They often get it wrong. Tim's in Timberlea is much faster/accurate. Previous: Waited at least 20 minutes for dine in for dinner. Most non-fast food restaurants are faster. There's no heating in the building either, it seems.
Amazing and Fast Services (Less than 5 - 8 minutes ! Very Kindful! They serve in French too. The McDouble, Fries, and Coca Cola for 5$ are perfectly warm! The tables, stations, and toilet are cleaned. Monday at 2:00 PM / 14:00 is Quiet and not busy. Even the drive thru has more order than eating inside. Great McDonald’s in Beaconsfield, like Kirkland and Repentigny too.
The Mcflurries are way better at this McDonalds to the point where I have to come to this one in particular. I'm hooked!
One of the better McDonald’s locations. The place is clean, staff are polite, and orders are usually fast and accurate. I come here often
The Manager assaulted me tonight when I was there. Police were called, they will review the footage and arrest him in necessary. He grabbed me and tried to grab my wallet because he didn't believe it was mine. We struggled, I yelled many times get your hands off me, he was forceful enough that my food and drinks went flying. I was not allowed to leave the restaurant until I showed him my ID. I feel completely violated. He's lucky my boyfriend wasn't there. This behaviour is completely inexcusable. Photos are of after they started cleaning up.
Reviews are also available in French.
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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