McDonald's
McDonald's 5011 Rue Sherbrooke O, Westmount
2.9
7 evaluations
Add your review

Reviews / Ratings for McDonald's

Photo of Felipe Cordero
6 Feb 2026
Source: Google
2.3

For sure you can do it better. Using the right lettuce (the one in you have in the menu image). And preparing the right burger. Where's the cheese? Nowhere. And at least preparing it with more love.

Service
Cooking
Atmosphere
Photo of Noel Domingo (“Jr.”)
4 Feb 2026
Source: Google
5.0

The signs are confusing but besides that so far so good

Service
Cooking
Atmosphere
Photo of J Pour
26 Jan 2026
Source: Google
2.0

I usually order the egg sandwich with an English muffin from the breakfast menu because it’s an easy way to judge the quality and speed of service. Unfortunately, at this location, it only highlights how poorly everything is run. The waiting time is extremely long, even for simple orders, and the service feels completely outdated—like nothing has changed or improved since 2014. This place seriously feels stuck in the past ⏳😑. The egg sandwich quality was disappointing: poorly assembled, inconsistent, and clearly rushed. • Egg sandwich: ⭐️⭐️ (2/10) — overcooked, dry, and lacking freshness • Americano coffee: ⭐️⭐️ (2/10) — weak taste, and the water flavor was off, which suggests the machine hasn’t been properly cleaned in a long time ☕🚫 Washroom cleanliness was also below expectations: • Washrooms: ⭐️⭐️⭐️ (3/10) — not clean enough and poorly maintained 🧼❌ There is no parking available at this store, which makes stopping here even more inconvenient 🚫🚗—especially considering how long you end up waiting inside. To be honest, this is easily one of the worst McDonald’s locations in Montréal. It feels like a training ground for brand-new, inexperienced workers, and it really shows. The staff are clearly not professional yet, and the lack of proper supervision or management is obvious. Final verdict: • ⏱️ Waiting time: ⭐️ (1/10) • 🍳 Food quality: ⭐️⭐ (2/10) • ☕ Coffee quality: ⭐️⭐ (2/10) • 🧼 Cleanliness: ⭐️⭐⭐ (3/10) • 🚗 Parking: ❌ Not available ⭐ Overall experience: 1.5 / 10 I won’t be coming back to this location unless there are major changes in management, training, and overall standards.

Service
Cooking
Atmosphere
Photo of K A
4 Jan 2026
Source: Google
2.7

It's McDonald's, consistently average food. This location the service was very slow but friendly enough. Did take 5+ minutes at the counter to be acknowledged. No kiosk, so if the app isnt working, you have no choice but the counter.

Service
Cooking
Atmosphere

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 00:00 - 23:00
  • Monday 06:00 - 23:00
  • Tuesday 06:00 - 23:00
  • Wednesday 06:00 - 23:00
  • Thursday 06:00 - 23:00
  • Friday 06:00 - 00:00
  • Saturday Closed

Features

Cooking Kinds
Atmosphere Kinds

Missing information?

Help us improve this restaurant profile.

Update the profile