Lots of younger kids probably from altitude standing around counter and going behind when employees walk away. Tried to take my order
What guests say about McDonald's
Mixed reviews for this McDonald’s in Montreal: several customers appreciate the speed, some staff members, and the cleanliness of the place. However, many comments mention order mistakes, missing or cold items, and service that can sometimes be slow or inconsistent. The tone of some interactions with management is also described as rude or impolite. In short, the experience can be fine when everything goes well, but the consistency of the service seems uneven.
Reviews / Ratings for McDonald's
We ordered on ice cream And then on the screen it says it’s already served but they give it to another guy while telling him it’s for us it’s for us, but he didn’t listen and we sold him the receipt and he was like we don’t care where you already served it
Only 2 people on staff, so service was naturally slow
I think the image speaks for itself. When I brought it back the guy tells me he thinks it melted into the sandwich.. he ended up giving me another half slice of cheese back. When I opened the boxe it was all scattered over the place. Fix your staff
Mohammed the manager runs a very competent team and restaurant. Its clean and service is prompt and courteous! He is attentive and makes eye! The place is very clean! Nice to see a fast food restaurant that maintains high standards!!
The managers are rude. The food is classic McDonald's but they always Make minimum one mistake. You put no ketchup on your burger. They put extra. You put extra mayonnaise. They put none. It's very disappointing
We place an order by uber and they send us the left over of fries,cold, stale, its very bad
Very Nice and Delicious Food.I would definetly recommend the fries.And the staff is very nice.
Just shit I can’t believe the horrible service and not only that the is like almost bellow average
When hungry
The order taker was a little cool....but the person who handed me the food was pleasant. Both my colleague and myself enjoyed our Big Mac trios 😊
Disgusting customer service. The person at the window today should not be serving people. 2 out of 4 items were incorrect. window shut on my face rather than apologizing for the incorrect items provided. Need better training or don't hire older people who lack common decency.
We've order off the 5 $ menu and there were missing some food from what we payed off. And then on the other hand the fountain drink taste like nothing it ive order a sprite and ive got this awful taste of tape water. I would recommend a other McDonald's.
I LOVE IT THERE😁
Many mistakes for simple orders. Missing items, wrong price, and long wait times.The managers are rude and do not take responsibility. Keep your receipts!
First of all, the management team was very rude. I got yelled at just for asking if I could buy something separately, and the manager started talking to me like as if i worked for her with a very disrespectful attitude.Second, on two different occasions I ordered 10 Deluxe Cheeseburgers expecting them all to be made the same way, but only 3 were actually deluxe burgers. The rest were just regular cheeseburgers missing most of the toppings.Also, when I asked for extra mayo packets, I was told, “You already have enough in your bag,” which came across as very disrespectful. Overall, the customer service and consistency were really disappointing.
Really fast mcdonald
Great staff, orders coke fast both drive thru and to go. Managers always deal with problems and staff is competent.
Super fast service! The cashier was incredibly friendly, welcoming, and helpful, which made the whole experience fantastic. I'll definitely be back!
They don’t listen I was with a friend and I asked for no bacon and they gave me bacon when I’m clearly allergic and my friends dad told them no bacon and they kept coming back saying what did u want on it took them 20 minutes to understand
Great place overall
the managers keeps shouting to they employees
Excellent Customer Service!! The staff are very friendly and helpful!
Another McDonald's
The service is bad half of the time i go there. If you are lucky, you food will be ok but don't set your expectation too high.
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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