McDonald's
McDonald's 11680 Boul. de Pierrefonds, Montréal
Review summary

What guests say about McDonald's

Mixed reviews for this McDonald’s in Montreal: several customers appreciate the speed, some staff members, and the cleanliness of the place. However, many comments mention order mistakes, missing or cold items, and service that can sometimes be slow or inconsistent. The tone of some interactions with management is also described as rude or impolite. In short, the experience can be fine when everything goes well, but the consistency of the service seems uneven.

Summary based on 25 reviews.
2.9
38 evaluations
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Reviews / Ratings for McDonald's

Photo of Paul Drogaris
1 Nov 2026
Source: Google
2.3

Lots of younger kids probably from altitude standing around counter and going behind when employees walk away. Tried to take my order

Service
Cooking
Atmosphere
Photo of Shame Nassar
21 Sep 2026
Source: Google
1.0

We ordered on ice cream And then on the screen it says it’s already served but they give it to another guy while telling him it’s for us it’s for us, but he didn’t listen and we sold him the receipt and he was like we don’t care where you already served it

Photo of Ted Lamb
19 Sep 2026
Source: Google
4.0

Only 2 people on staff, so service was naturally slow

Service
Cooking
Atmosphere
Photo of Seyam
28 Aug 2026
Source: Google
2.3

I think the image speaks for itself. When I brought it back the guy tells me he thinks it melted into the sandwich.. he ended up giving me another half slice of cheese back. When I opened the boxe it was all scattered over the place. Fix your staff

Service
Cooking
Atmosphere
Photo of Peter Desmier
25 Aug 2026
Source: Google
4.7

Mohammed the manager runs a very competent team and restaurant. Its clean and service is prompt and courteous! He is attentive and makes eye! The place is very clean! Nice to see a fast food restaurant that maintains high standards!!

Service
Cooking
Atmosphere
Photo of Khalid Khalid
21 Aug 2026
Source: Google
2.3

The managers are rude. The food is classic McDonald's but they always Make minimum one mistake. You put no ketchup on your burger. They put extra. You put extra mayonnaise. They put none. It's very disappointing

Service
Cooking
Atmosphere
Photo of Aboud H
14 Aug 2026
Source: Google
1.0

We place an order by uber and they send us the left over of fries,cold, stale, its very bad

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Atmosphere
Photo of John Wick
7 Aug 2026
Source: Google
4.7

Very Nice and Delicious Food.I would definetly recommend the fries.And the staff is very nice.

Service
Cooking
Atmosphere
Photo of kathryn Harfield
15 Jul 2026
Source: Google
5.0

The order taker was a little cool....but the person who handed me the food was pleasant. Both my colleague and myself enjoyed our Big Mac trios 😊

Photo of Amin
5 Jul 2026
Source: Google
1.0

Disgusting customer service. The person at the window today should not be serving people. 2 out of 4 items were incorrect. window shut on my face rather than apologizing for the incorrect items provided. Need better training or don't hire older people who lack common decency.

Photo of Brightni Joseph
17 Jun 2026
Source: Google
2.0

We've order off the 5 $ menu and there were missing some food from what we payed off. And then on the other hand the fountain drink taste like nothing it ive order a sprite and ive got this awful taste of tape water. I would recommend a other McDonald's.

Photo of poke hyper
11 Jun 2026
Source: Google
5.0

I LOVE IT THERE😁

Service
Cooking
Atmosphere
Photo of Osk
9 Jun 2026
Source: Google
1.0

Many mistakes for simple orders. Missing items, wrong price, and long wait times.The managers are rude and do not take responsibility. Keep your receipts!

Photo of Helana Maximous
28 May 2026
Source: Google
2.0

First of all, the management team was very rude. I got yelled at just for asking if I could buy something separately, and the manager started talking to me like as if i worked for her with a very disrespectful attitude.Second, on two different occasions I ordered 10 Deluxe Cheeseburgers expecting them all to be made the same way, but only 3 were actually deluxe burgers. The rest were just regular cheeseburgers missing most of the toppings.Also, when I asked for extra mayo packets, I was told, “You already have enough in your bag,” which came across as very disrespectful. Overall, the customer service and consistency were really disappointing.

Service
Cooking
Atmosphere
Photo of John Doe
25 May 2026
Source: Google
5.0

Great staff, orders coke fast both drive thru and to go. Managers always deal with problems and staff is competent.

Service
Cooking
Atmosphere
Photo of Martin Bourdeau
23 May 2026
Source: Google
4.3

Super fast service! The cashier was incredibly friendly, welcoming, and helpful, which made the whole experience fantastic. I'll definitely be back!

Service
Cooking
Atmosphere
Photo of Samuel Benalloun
11 May 2026
Source: Google
2.0

They don’t listen I was with a friend and I asked for no bacon and they gave me bacon when I’m clearly allergic and my friends dad told them no bacon and they kept coming back saying what did u want on it took them 20 minutes to understand

Service
Cooking
Atmosphere
Photo of Jer Ben
10 May 2026
Source: Google
4.7

Great place overall

Service
Cooking
Atmosphere
Photo of JUAN CARLOS PIEDRA
5 May 2026
Source: Google
3.7

the managers keeps shouting to they employees

Service
Cooking
Atmosphere
Photo of Sean Hicks
19 Apr 2026
Source: Google
5.0

Excellent Customer Service!! The staff are very friendly and helpful!

Service
Cooking
Atmosphere
Photo of namit sharma
12 Apr 2026
Source: Google
3.3

Another McDonald's

Service
Cooking
Atmosphere
Photo of Pierre-Andre Cochennec
28 Mar 2026
Source: Google
1.7

The service is bad half of the time i go there. If you are lucky, you food will be ok but don't set your expectation too high.

Service
Cooking
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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