McDonald's
McDonald's 11680 Boul. de Pierrefonds, Pierrefonds
2.9
19 evaluations
Add your review
Review summary

What guests say about McDonald's

The reviews are very mixed, but most are negative and the average rating is low. Several customers mention incomplete or incorrect orders, as well as food served cold or of inconsistent quality. The service is also criticized for being rude or inconsistent, although a few people had a good experience with the staff.

Summary based on 10 reviews.

Reviews / Ratings for McDonald's

Photo of John Doe
25 May 2026
Source: Google
5.0

Great staff, orders coke fast both drive thru and to go. Managers always deal with problems and staff is competent.

Service
Cooking
Atmosphere
Photo of Martin Bourdeau
23 May 2026
Source: Google
4.3

Super fast service! The cashier was incredibly friendly, welcoming, and helpful, which made the whole experience fantastic. I'll definitely be back!

Service
Cooking
Atmosphere
Photo of Samuel Benalloun
11 May 2026
Source: Google
2.0

They don’t listen I was with a friend and I asked for no bacon and they gave me bacon when I’m clearly allergic and my friends dad told them no bacon and they kept coming back saying what did u want on it took them 20 minutes to understand

Service
Cooking
Atmosphere
Photo of Jer Ben
10 May 2026
Source: Google
4.7

Great place overall

Service
Cooking
Atmosphere
Photo of JUAN CARLOS PIEDRA
5 May 2026
Source: Google
3.7

the managers keeps shouting to they employees

Service
Cooking
Atmosphere
Photo of Sean Hicks
19 Apr 2026
Source: Google
5.0

Excellent Customer Service!! The staff are very friendly and helpful!

Service
Cooking
Atmosphere
Photo of namit sharma
12 Apr 2026
Source: Google
3.3

Another McDonald's

Service
Cooking
Atmosphere
Photo of Pierre-Andre Cochennec
28 Mar 2026
Source: Google
1.7

The service is bad half of the time i go there. If you are lucky, you food will be ok but don't set your expectation too high.

Service
Cooking
Atmosphere
Photo of Wendy Masterman
20 Mar 2026
Source: Google
1.0

Drive thru made a mistake and left out an item, ok human error is understandable. Hesham, the so called manager was rude and arrogant, not the 1st encounter with him. He clearly should not be working with the public as he clearly is not a people person. Should be taking responsibility for his incompetent staff and take a course in learning how to deal with people,will not be returning because of him.

Photo of Antoine
15 Mar 2026
Source: Google
1.7

This McDonalds staff is so bad. I went to take out some food and I clearly said to the workers i wanted a sprite but they gave me strawberry fruitopia. Then i went again in the drive thru to tell them i wanted a sprite and they changed it. But instead of spirte, it was water. Same thing happened to me while i wanted iced tea but they gave me coca cola. The only good thing about this place is the food.

Service
Cooking
Atmosphere
Photo of Proggramming Guy
12 Mar 2026
Source: Google
1.7

Everytime I order a poutine, the sauce is always just none existent. This is not a poutine at all.

Service
Cooking
Atmosphere
Photo of Robert Frechette
5 Mar 2026
Source: Google
1.0

WATCH OUT FOR MISSING ITEMS ON YOUR ORDER! Imcompetence has a home: mcdonalds Pierrefonds! Went to the drive through. Ordered a $45 lunch. I got all the way home before I saw that my double big mac with double bacon, was a single bigmac without any bacon in a double bigmac box. So I went back and returned the defective order and asked to be reimbursed. Then I went to MARATHON SOUVLAKIS and got a FABULOUS lunch for $37, 20% tip included Moral of this story is: mcdonalds serve OVERPRICED INCOMPETENCE!

Service
Cooking
Atmosphere
Photo of Sukhdev Multani
30 Jan 2026
Source: Google
1.0

It was terrible because I told pls wait 1 sec and I women came out and was screaming at us

Service
Cooking
Atmosphere
Photo of Deborah B.
26 Jan 2026
Source: Google
1.0

Cold pancakes,no requested syrup, tasted bad, fries were saggy too. First time having a problem with the food here!

Service
Cooking

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

Missing information?

Help us improve this restaurant profile.

Update the profile