The reviews are very mixed, but several customers report recurring problems with orders, wait times, and service, both at the counter and in the drive-thru. Cleanliness is also often criticized, with dirty tables, trash, and a restaurant that is sometimes poorly maintained. A few people found the service fast or the place renovated and clean, but overall the experience remains mixed and rather disappointing for a hassle-free meal.
Says 24h, not 24h drive thru. Trash to block the drive thru…..
Good
Lazy staff...worst service
Very fast service.
The Combo Crispy Chicken Wrap, Small Coke Tourb Strawberry (Cold Enough), and small fries are delicious! 3/3 Fast Service (Wednesday Afternoon) 3/3 Delayed to get the foods: 5 minutes 2/2 Maximum 10 minutes to get food when it’s not busy. Inside Condition: Hot inside like living in Africa or Jamaica. 0/1 Scan the code bar to log in it. The print did not came out after being paid, at least got the order numbers. 1/2 The dinning room, and toilet are cleaned. 3/3 How Busy? Busy at 4:00 PM. Free Wifi? Yes and worked well. 2/2 I have came here before from last was on October 2024 since I ate Quarters Pounder Cheese Burger was so delicious, fast service, and cleaned.
Crazyyy longggg long wait time. While waiting, incould the meantime i could have cooked the meal for my whole week, and it was not that busy as well, just 2 cars in drive way and inside also looked pretty empty. They gonna need to improve the wait time.
Very very bad, they forgot my Big Mac so I check the app and they said to contact ur nearest restaurant well guess what ??? They never answered very trash don’t go there
The worst McDonald's I've ever been to. It took 20 minutes to get a burger, fries, and a drink. They need more staff or to change their management; they're too slow and unfriendly.
It is pretty good. Compared to other McDonald's in the Neighbourhood as well as other places in the city this one is better because of its location. The people are nice and the workers always get your order fast. The only small complaint that I have that is it is not very clean.
Great Service with smile
Awesome
I like to come here on the weekends to satisfy my cravings. The burgers fries and coke options is the best because I then dont eat anything for the rest of the day. I become full and it is delicious. keeps me going for the rest of the day.
Newly renovated Mcdonald. Very clean and quick service.
Always miss something in the order!!!
Fast food at near steakhouse prices
Its morning 6.14 am they gave me cold double double… its the worst McDonald’s will never visit again
advertises being open 24h despite being closed "to prepare breakfast" at 4am.
Morning Coffee
Very disappointing experience. After we placed our order and started eating, the waitress told us that we had to leave the restaurant before finishing our meal because they needed the table and there were no more available seats. This is completely unacceptable and very unprofessional. Customers should never be asked to leave in the middle of their meal. We felt rushed, uncomfortable, and disrespected. I do not recommend this place.
Worst McDonald's ever. Worst customer service, speed and atmosphere. Bad management, year after year. Edit: 7 years later, still as bad if not worse!!!
They refuse to offer any refills whatsoever. Kind of a joke, never been refused a refill at mcds and most have self serve options (this one doesn’t)!
I’ve never seen a McDonald’s like this. No paper on the tray, the orange juice was basically water, and after waiting forever to get it replaced, they gave me apple juice. Extreme cost-cutting.
Update: You pay for extra Mayo at this location Found out about their 1 cup free refill a few days back. Was having coffee at 12:45AM on a wednesday with two friends. Asked for a refill, only to be told that it is only available between 5AM until 11AM(still have to be verified if this is true) Logically speaking if their breakfast is served all day long shouldn't the free refill be all day as well? In addition, if this location is stingy with their coffee at 1AM then whoever drinks their coffee at 2AM will be served sedimented sludge that is neither fresh nor "McCafé" worthy. Should you find yourself at this location after 1AM, I strongly suggest to step backwards and walk to always fresh Tim Hortons a mere few meters away. If not, the other much nicer less stingier to their clients, customer service driven Mc Donalds up the hill on Jean Brillant next to Côte-des-Neiges metro station is not so far.
I waited 20 minutes for a cup of coffee and a cup of hot chocolate; the speed was astonishing.
Pretty clean place from what I saw. They forgot to give me my drink and my pie. The chicken sandwich looked burnt, but taste was alright. Update 2026 January 21 Had the new double cheesy melt pretty boring burger dont recommend it
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