Gatekeeping monopoly chances like if their jobs depend on it 🤣
What guests say about McDonald's
The reviews are very mixed, but several customers mainly complain about extremely long waits, both at the drive-thru and inside. There are also several comments about rude or inattentive service, order mistakes, and problems with the posted 24-hour schedule, which does not always seem to be respected. A few customers do mention fast service, friendly staff, and a clean location at times. Overall, the experience seems inconsistent and more suitable for a quick stop than for a reliable visit.
Reviews / Ratings for McDonald's
Only person in drive through it took two minutes for someone to say something On the speaker took three minutes for the guy to take my money and took five minutes to give me my coffee. Ten minutes for 5 people to get me a single coffee
This is where i start my morning routine
Not the place to eat anymore . I’d steer clear !
It was 3:30 AM, and this restaurant is advertised as being open 24 hours. I tried to place an order, but the employee told me the restaurant was closed. This has happened to me several times when I visited after 1:00 AM. Please stop advertising this restaurant as open 24 hours if you’re not actually going to honor those hours. It’s misleading and frustrating for customers.
Clean fast even when busy. Employees were outstanding in their helpful service. Walking distance from Jewish general.
Great taste
Slowest service on drive through....
October 2, 2026 at around 8:15 PM. Whoever was working your drive-thru taking orders should be fired. The employee was unbelievably disrespectful. I ended up driving off and cancelling my order because of the way I was spoken to. How hard is it to simply take a customer’s order and let them pay? If you hate your job that much, stay home. There is absolutely no excuse to speak to customers that way. Management needs to look into who was working the drive-thru at this time.
Fast and good
Drive thru service was horrendous! Waited 20 mi utes to place order and another 20 minutes to get order! Totally unacceptable! I guess the concept of fast food is alien to this location!
No eye contact, no "Hello, it won't be long.", no regard for customers, so I left after being ignored for 10 minutes.
Great choices and savings. Clean
Just bought food at this McDonalds at 11 pm - went through drive thru we said we have a mobile order and we’ve been told RUDELY and AGGRESSIVELY “YOU SHOULD’VE GIVEN THE CODE AT THE ORDERING STATION!” And we said WE DID. He then spat back “WELL THE ORDER IS NOT PUNCHED IN!” And again we said “WE DID GIVE IT” and rudely walked away and let another staff handle us. We asked about the person who spoke with us before and he said HE IS THE OLDEST MANAGER HERE well apparently it shows how shitty the management here is because the manager is as shitty as the place. Don’t come here and ruin your day by getting served by a rude ass manager. If you’re having a bad day don’t take it out on the customers. There is always a nice way to say things. NEVER COMING BACK HERE AS LONG AS THAT MANAGER IS THERE.
This McDonald’s location has unfortunately become one of the worst in the area, particularly in the evenings. The drive-thru service is consistently extremely slow. Tonight, I was waiting for at least 20 minutes, with the line barely moving. Normally, slow service would be my main complaint, but there is a much bigger issue at this location: the ongoing problem with aggressive panhandling around the drive-thru. Tonight alone, there were at least four people walking from car to car asking customers for money, cigarettes, or food while everyone was stuck waiting in the drive-thru. When you tell them you don’t have anything to give, some become aggressive, continue standing around your vehicle, or stare at you in an intimidating way instead of simply moving on. When your car is boxed into a drive-thru line and cannot move, this can make you feel extremely uncomfortable and unsafe. This is also not an isolated incident. I have experienced this repeatedly at this location and have complained to employees and management on more than one occasion, yet the situation continues. At some point, management needs to take these complaints seriously and address the safety of customers on the property before an encounter escalates into something more serious. I was born and raised in Côte-des-Neiges, so I know this neighbourhood very well. I understand that panhandling and homelessness are complicated social issues, and I’m not criticizing someone simply for asking for help. My concern is specifically about customers being repeatedly approached and sometimes intimidated while trapped in a slow-moving drive-thru line. Between the extremely slow drive-thru service and the increasingly uncomfortable atmosphere outside, visiting this location in the evening has become a very unpleasant experience. I sincerely hope management takes action to make the property safer and improve the drive-thru service, because I have never seen the situation at this location as bad as it has become recently.
It was packed with kids! It was hard to make an order.
Came at 2am said it’s working 24h and they kick me out with my friends
Great place
I had a very disappointing experience at this McDonald’s. My order was made incorrectly, and when I politely asked to have it replaced, the employee refused to fix the mistake. Customer service was poor, and it felt like my concerns didn’t matter at all. On top of that, there were a lot of homeless people around the restaurant, which made the area feel uncomfortable. I understand that’s not entirely the restaurant’s fault, but combined with the poor service, it made for a bad overall experience. I won’t be coming back unless customer service improv
Waited 45 minutes for a poutine! I asked the guy when it’s coming he said I DON’T KNOW..
Made an order for table service, after half an hour with no service I went to the front counter to ask and they gave me the cold order sitting there with the table number attached to it, I took it and the order was completely wrong. No apologies nothing
Everytime, I take an ice coffee from this place, it tastes different. Sometimes it's bitter, sometimes it's too sweet, sometimes it doesn't taste like coffee. Request to be consistent in making ice coffee please !!!
Nice staff very friendly will return
They take a lot of time to get the order and prepare it. All processes take a lot of time.
No ice in the middle of the heatwave hot Coca-Cola and hot sprite long service !
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Opening hours
- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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