McDonald's
McDonald's 9797 Av. Papineau, Montréal
2.5
31 evaluations
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Review summary

What guests say about McDonald's

Reviews are very mixed, but several customers note fast service, especially at the drive-thru or during quieter times. On the other hand, many report order errors, missing items, and inconsistent food quality, with a few very negative comments about cleanliness and staff professionalism. For a McDonald’s, some find the experience acceptable and consistent, while others judge it unreliable.

Summary based on 23 reviews.

Reviews / Ratings for McDonald's

Photo of Timothy Ho
3 May 2026
Source: Google
1.7

I just don't understand the workers there (students I reckon), just chilling and chit-chatting, not taking their jobs seriously. It does not take that long to get a hamburger and a combo with chicken nuggets served. I ordered for take-out but I wanted to verify before leaving that all the food was there. They forgot the medium fries so when I went back to the counter and asked them politely (in French) for the fries, the guy looked annoyed as if it was my fault. Didn't apologize, didn't say a single word. I took the bag to my car to eat. He gave me small fries that was only half filled. And for the chicken nuggets, you get 2 sauces. I only got 1 out of 2 in my bag. But at the point, I was too irritated to go back and complain.

Service
Cooking
Atmosphere
Photo of Im-Amara Im-Men
26 Apr 2026
Source: Google
1.0

We just ordered 2 trios and got one with two drinks...

Service
Photo of Valeria Doibani
23 Apr 2026
Source: Google
1.0

Ordered a chocolate milkshake, pretty sure they got lost and filled it up with strawberry and covered the top with chocolate one…

Photo of Wally M
21 Apr 2026
Source: Google
5.0

I like this place because you know what you're going to get every time. It is consistent. I ordered the same thing every day and every time I enjoy it. The drinks are good. The food is good and the fries are amazing. Some of the best I have ever had.

Service
Cooking
Atmosphere
Photo of The Boss
1 Apr 2026
Source: Google
5.0

Good

Service
Cooking
Atmosphere
Photo of Bobby Buvandirarajah
9 Mar 2026
Source: Google
1.0

I bought a hamburger NHL meal i’m supposed to have a stick inside. I took the order put it in my seat and left then I start eating then I look inside. I don’t have my hockey stick play almost $30 for that specifically because I wanted to buy this stick either I want my money back or I need a stick.

Photo of Harsh
8 Mar 2026
Source: Google
4.0

Excellent

Service
Cooking
Atmosphere
Photo of Jonnie (Jo!!)
10 Feb 2026
Source: Google
4.0

Ive come to realize that during the day, its less crowded and pretty quiet. The worker getd the job finished in not so long, but during the afternoon, I admit it gets crowded and it can be overwhelming for the workers so they may tend to take time for orders, so if you don't mind about crowd you could go at anymore, and if you like to keep your peace, I would recommend to go during the morning

Service
Cooking
Atmosphere
Photo of namit sharma
10 Jan 2026
Source: Google
3.7

Just another McDonald's

Service
Cooking
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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