I had a very frustrating experience at the drive-thru after I paid for my order ,the staff gave me the wrong items I went back through the drive-thru line again to let them know the order was incorrect the same cashier who took my order seemed confused and said she couldn’t find my order in the system,she called the manager and I showed the manager my payment and explained what I had ordered .however the manager kept insisting that my order wasn’t in the system and acted like she didn’t believe me ,then the cashier took my order again and asked to pay a second time , which I refused because I had already paid the manager came back and started arguing with me instead of trying to resolve the situation both of them were rude and unprofessional, I stayed there until the finally gave me the order I had already paid for . Overall the customer service was very disappointing and the situation was handled very poorly This happened at 11:30 pm 13 march 2026
Reviews / Ratings for McDonald's
Service
Cooking
Atmosphere
Such useless staff? I have never seen one before.
Service
Quick service and the presence of a drive-thru is useful.
Sometimes they give you not very fresh food but normal mcdonalds still
Every thing is OK 👌
Service
Cooking
Atmosphere
Tasty
Probably the worst McDonald's in Montreal. Just painfully slow, and smells like a urinal. The men's bathroom urinal is broken, and you can smell it from the dinning area.
Service
Cooking
Atmosphere
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Opening hours
Dining room
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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