McDonald's
McDonald's de la Montagne, 1016, Montréal
2.3
18 evaluations
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Review summary

What guests say about McDonald's

Reviews are very mixed, but the overall trend is rather negative, with several complaints about the service, incomplete or incorrect orders, and food being served cold, old, or poorly prepared. Several customers also mention a dirty location, slow service, and issues with opening hours. A few people, however, found the staff efficient and polite during very busy periods.

Summary based on 18 reviews.

Reviews / Ratings for McDonald's

Photo of William Laycraft
22 May 2026
Source: Google
1.0

Not actually 24hrs. Closed at 03:21 with about 20 people inside. Staff were having to unlock the door to let out each patron they locked inside.

Service
Cooking
Atmosphere
Photo of MLC
17 May 2026
Source: Google
5.0

This McDonalds is always super busy as it faces the Bell Centre, and tonight was no exception. We were tens of thousands in the streets cheering on the Habs, watching it all on the big screen in front of McDonalds. When we went in to order ice creams, the line was down the street, but the employees dealt with the huge crowd politely, with smiles and very efficiently. Bravo Brittney and to everyone who was behind the counter.

Service
Cooking
Atmosphere
Photo of Dave Hales
14 May 2026
Source: Google
4.3

I would have gave 5 stars but the milkshake machine didn’t work.

Service
Cooking
Atmosphere
Photo of najahbrah
11 May 2026
Source: Google
1.0

Bag was missing a sandwich, tissues and ketchup. I ordered two sandwiches and asked for ketchup... ... the employees didnt miss a text message on their phones at all tho!

Photo of Tara Morrell
15 Apr 2026
Source: Google
2.0

I dont lexpect much from this place, but the egg in my breakfast sandwich was not cooked and the coffee tasted awful. Its not hard guys, come on.

Service
Cooking
Atmosphere
Photo of Kelsey A
6 Apr 2026
Source: Google
1.0

Customer service is a joke. My friend stood at the cash register for multiple minutes while a staff member looked at her multiple times and didn’t acknowledge us. Multiple staff had their back turned against us and then after several minutes someone finally helped her.

Service
Photo of Anthony Chehwan
16 Mar 2026
Source: Google
1.0

Gave me the wromg order, food was cold and the employees were playing rap music

Service
Cooking
Atmosphere
Photo of Grace
12 Mar 2026
Source: Google
1.0

Ordered unsalted fries, ten nuggets, and a McFlurry. Fries were very salty and old that I couldn’t eat more than a few. The nuggets were also very old and hard and I could finish them. My McFlurry wasn’t bad until I hit the bottom and that was a massive hard ball. In the photo you’ll see fries dumped into the bag. There was a box for them, however they were placed upside down and all the fries had already been completely emptied from the box.

Service
Cooking
Photo of Mike el
6 Mar 2026
Source: Google
5.0

Everybody deserves a five star review

Service
Cooking
Atmosphere
Photo of Jeff Post (“Rev”)
22 Feb 2026
Source: Google
3.0

If we hadn't checked the bag to make sure the order was correct we wouldn't have has fries. They didn't put them in the bag.

Service
Cooking
Atmosphere
Photo of Debbie
17 Feb 2026
Source: Google
2.7

Good, isn't always fresh and there are a lot of sketchy people who are there but thats just downtown for you

Service
Cooking
Atmosphere
Photo of Miguel Gomez
13 Feb 2026
Source: Google
1.0

Says it closes at 11 but it closes at 10:45. Be aware. Worst service, got denied at the door.

Service
Cooking
Atmosphere
Photo of Gio Garcia (Gioconje)
1 Feb 2026
Source: Google
1.0

They're incredibly awful at customer service; they make faces at you if they make a mistake. It hasn't just happened once; it's happened several times.

Service
Atmosphere

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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