Very long wait and the workers look unhappy to serve people can't even take a proper order
Reviews / Ratings for McDonald's
Living close to Mall Champlain for 30 years, my wife and I were thrilled when this location opened. Almost always we order to take out as to eat at home. Never an issue with the quality of the food. I had left a fairly negative review due to the coldness of the counter staff. It would be nice when I greet them or thank them that I would get a response. There are a few that do but most of the morning regulars do not. One middle aged man who works there is very nice and keeps things moving.
Need to clean the garbage area. We left cause it took over 20 minutes and they did not even had our order on the board.
This Mc Donald doesn’t take Amex, my last time here!
A very bad customer service I ordered a trio but I received the rest and with the poutine the add nothing just the fries when I call them they told me wait 5 min when I call them back the ignore the call and not even pick up My call But tomorrow I will come and talk with your manager
I was not a fan of this place, and always had to wait 15+ minutes before even being acknowledged. In fact, I loathed the place, but I have to say the new management and employees have been killing it recently. Good shit. Keep it up fam. Truly, the difference has been staggering, hence me taking the time to write this out. Thank you for saving this little McD's and offering late night food in the area!
Every order whether through the app, in store or Uber Eats has multiple missing items/ingredients. Will go out of my way to go to a different McDonald's in the future.
Takes 20 minutes for a 6 piece chicken nugget . All they do is talk in the back and move extremely slow this is horrible.
Food is fine. The service is horrible. Hamburgers are thrown together. Waited 15 minutes for a milkshake and nor because there was a lineup. Very disorganized kitchen staff with an obvious lack of supervision
My order was incorrect this morning, and the way it was handled was disappointing. The manager appeared confused, didn’t apologize, and dropped my food on the tray. I’ve worked in this industry and know it can be hectic, but customers should still be treated with professionalism and respect. I left feeling undervalued.
Ridiculous waiting times. Shouldn’t take 30min to prepare an order when there’s 4-5 people in the restaurant
Food is cold, no staff, the place is dirty nad it's very slow to.
Tressssssss lent
Really shitty and worst Mcdonalds ive ever been really rude workers and the food preparing takes all day to be ready dissapointed everytime i went there...👎👎👎
I cant speak for other people but personally i came here for the first time the other day, on a morning of a weekday and despite the long queue of people ordering their meals and coffees… mine was ready very fast and they even honoured the morning special. And also, i saw the staff sweeping the floor and then mopping, they make an effort of cleaning the restaurant properly, so it’s commendable. Special shoutout to the manager with glasses who works on Fridays, he is on the ball for the orders and very professional and courteous to customers even though he was under a lot of pressure as there are like 20 orders waiting in the queue. Someone should give that man a raise! 😄
Terrible services! Extremely slow as usual. Food not properly cooked
For 2 days in a row, waiting in line for 15 minutes to order food, no luck! The guy in front of the machine at the counter doesn’t know what he is doing.
Benazir great service thank you
Got my order in 3 minutes, everything was there, and didn’t have any errors. The staff was really polite and I will return.
Slow service whenever is not even dinner time
Their coffee recently is like brewing 2 times black water. Service a little bit slower than normal.
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Opening hours
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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