Mandy's

Sarah Pimienta (1 review)

19 Feb 2026

Source: Google

1.0

I have always been a huge Mandy’s fan and love their salads. However, I had a very disappointing experience this past weekend. I ordered two salads on the uber app at 5:10 p.m. (not during rush hours) and received my salads nearly 2.5 hours later! The staff only made my salad 1h50 min after my order was placed (the app says when the order is being prepared, wrapped up etc), this alone took nearly 2 hours! The wait time was honestly ridiculous considering the location was a 15 min drive from my home. I was incredibly disappointed with this service.

Restaurant response

Response added on 19 Feb 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

Meagan Tcheki (2 reviews)

17 Feb 2026

Source: Google

5.0

Just had Mandy’s for the first time! Best service I’ve had in a long time. Everyone is super friendly the environment is awesome and the food was delicious! 10/10 recommend!

Restaurant response

Response added on 18 Feb 2026

We are so glad you enjoyed your experience at Mandys! We can’t wait to see you back in our restaurant soon!

Liv Balleani (10 reviews)

17 Feb 2026

Source: Google

5.0

Just had Mandy’s and it was honestly such a great experience! The service was fantastic — super friendly, quick, and really welcoming from the moment we walked in. The salads were just as good: fresh, flavourful, and perfectly portioned. You can really tell everything is made with quality ingredients. Definitely one of my go-to spots when I want something healthy that still tastes amazing!

Restaurant response

Response added on 18 Feb 2026

We are so glad you enjoyed your experience at Mandys! We can’t wait to see you back in our restaurant soon!

Enio Nicolau (68 reviews)

16 Feb 2026

Source: Google

5.0

ALWAYS delicious salads.

Restaurant response

Response added on 16 Feb 2026

Thank you so much for your kind words! We hope to see you again soon!

Nour Habash (22 reviews)

9 Feb 2026

Source: Google

5.0

Adriana was absolutely wonderful—welcoming, patient, and so helpful. She made sure everything was perfect and did it all with a great attitude. This is the kind of service that keeps customers coming back.

Restaurant response

Response added on 16 Feb 2026

Thank you so much for your kind words! We hope to see you again soon!

Jenna Grifo (8 reviews)

29 Jan 2026

Source: Google

1.0

Just ordered a salad for pickup. Forgot to add the main protein in my salad that was both on the printed bill and that I was charged for. Update… I have given this location a fourth chance and they forgot ingredients in it again.

Restaurant response

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

Antonella Masella (18 reviews)

24 Jan 2026

Source: Google

5.0

Mandy’s salads never disappoints. The salads are always super fresh and delicious, and you can really tell the place is well managed. Ava does an amazing job everything runs smoothly and the vibe is always welcoming. I’m always happy to eat here and will for sure be coming back!

Restaurant response

Response added on 27 Jan 2026

Thank you so much for your kind words! We hope to see you again soon!

Johanne Dominique (3 reviews)

21 Jan 2026

Source: Google

5.0

Amazing service from Eva, love the food & atmosphere. I will be back

Restaurant response

Response added on 22 Jan 2026

We are so glad you enjoyed your experience at Mandys! We can’t wait to see you back in our restaurant soon!

Armando Rossi (3 reviews)

20 Jan 2026

Source: Google

5.0

I’m not usually a salad guy, but Mandy’s changed that. Being able to build my own custom salad with great fresh ingredients makes all the difference, and the place is very well organized and clean.

Restaurant response

Response added on 22 Jan 2026

Thank you so much for your kind words! We hope to see you again soon!

emenard (24 reviews)

18 Jan 2026

Source: Google

1.0

Please note that this is the 3rd order in a row from the West Island location which has had issues. The first time, all the salads were wet, the second, the avocado was rotten and this time, they fully forgot a whole salad with zero help to solve the problem - even after speaking to them on the phone. This is unacceptable. Not only have you shrunk the salads but the service is declining. For the price we pay, I would expect a lot better. Instead of spending all your time opening new restaurants, maybe you should focus on providing better quality & service at your existing locations

Restaurant response

Response added on 18 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

jessica bourada (1 review)

14 Jan 2026

Source: Google

2.0

I came in yesterday Jan 13 and again today, Jan 14 to pick up an order for my work meeting with coworkers. Both days the staffing seemed short and needed more employees, it seemed overwhelmed and underprepared for the busy service demand! They should be adding extra people on the schedule to meet the high demand of their orders.

Restaurant response

Response added on 16 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

Maeve Macrury (2 reviews)

14 Jan 2026

Source: Google

2.3

i came in store to order while there’s an uber promo currently happening which i found out later yet the staff working were super short today. 3 workers in the kitchen and 1 at the cash trying to manage it all. management needs to wake up. it solely impacts the paying customers. will not be returning

Restaurant response

Response added on 16 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

giordana g (3 reviews)

14 Jan 2026

Source: Google

1.0

absolutely terrible service, i regularly come and today waited 35 minutes for my order.. the kitchen seemed very short staff compared to usual

Restaurant response

Response added on 16 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

Giselle Serpa (22 reviews)

13 Jan 2026

Source: Google

5.0

🌸🌸🌸 Mandy’s never misses. Amazing service, super clean space, great vibe and the food is always fresh and delicious. You can really feel the care in every detail 💖

Restaurant response

Response added on 14 Jan 2026

We are so glad you enjoyed your experience at Mandy’s! We can’t wait to see you back in our restaurant soon!

Eleni Grigoropoulos (10 reviews)

13 Jan 2026

Source: Google

2.3

Soooo... this breaks my salad-loving heart, but... I have to say it. I have been eating Mandy's salads for YEARS, and this is the third time in recent months that I order from the DDO location (the Lumberjack) and the third time I'm disappointed. I had to spit out most of the pieces of chicken. If I'm willing to pay $24 (+ tax and tip) for a salad, Mandy's should be willing to use only the best ingredients, or at least edible ones. Why am I biting into dark chicken meat that's all fat and slimy?? I'm not even complaining that there is dark meat in the salad, just saying the meat just wasn't good. At ALL!!! Since it's the third time, I had to leave a review. Not sure I'll be picking up salads from this location ever again or any Mandy's for that matter. :(

Restaurant response

Response added on 14 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.

Victoria Lanctot (2 reviews)

11 Jan 2026

Source: Google

3.7

I stood at the counter ready to order for a solid 7 minutes watching the girls behind the counter talk amongst themselves before I got fed up and asked if I was in the right spot to place my order and only then she took my order. Like seriously? If I hadn't said anything how much longer would I have been standing there before they even acknowledged me? I was going to stay there to eat but I felt so unwelcome I took my 30$ salad and left. Besides that, the salads and ambiance are great, but the terrible service makes me not want to go back.

Restaurant response

Response added on 12 Jan 2026

Thank you for your feedback! We are sorry to hear your experience was not up to our standards. Can you please email [email protected] so we can assist you further.