Terrible experience at Mama Bangkok. The casher was extremely rude. She said they only accept cash, but then refused my $50 bill because she “had no change.”After paying, I was 5 cents short for a bottle of water, and he refused to let me have it. I also asked for extra napkins because I had kids with me, and she refused that too, even when I offered to pay. One of the worst restaurant experiences I’ve had in Montreal. Would not recommend.
What guests say about Mama Bangkok
The reviews are very mixed, with several negative comments about the service, which is seen as rude or not very attentive, and about payment, which is often cash only. On the food side, several people like the pad Thai, the tofu, and some specials, with portions sometimes seen as generous and prices sometimes appreciated. On the other hand, others find the portions small, some dishes too plain, and the dine-in experience can be frustrating. If you go, it’s better to bring cash and expect uneven service.
Reviews / Ratings for Mama Bangkok
Update 5/6/26: Been coming to her for years. She has a fish taco special with a tea or lemonade for 10$ before tax. So delicious and you can taste the love in the food. Please bring cash if you don't order pickup on ubereats. Great food at a great price. You have the option of doing Uber eats, or ordering on a computer screen at the restaurant for a quicker service through debit or credit payment. The owner knows I’m a usual, so she leaves cookies with my order. Glad to feel appreciated when I get my usual meals.
The fried fish tacos special at Mama Bangkok should not be missed! It is unsuitable for takeout but well worth the subdued atmosphere in the Faubourg. It was a total surprise at 8.99$ (cash) for two tacos plus Thai iced tea to have the overwhelming sensations of fresh, refined, restaurant style dining. I will make the trip more often to sample more of their daily specials and hope to revisit these delightful tacos soon.
Delicious tofu pad Thai, also the tofu with peanuts and plum sauce. Most complaining in the reviews need to check their entitlement/privilege because it's showing.
I don’t usually leave negative reviews, but after this experience I felt compelled to share it. I tried calling the restaurant four or five times ahead of my visit to place a preorder. I was picking up food with my young daughter and knew parking in that area downtown can be very difficult. Unfortunately, no one answered any of my calls. When we arrived, I even had to park briefly in front of a fire hydrant because there was nowhere else to stop. When I walked in, there were no other customers in the restaurant, yet the employee behind the counter didn’t even look up from the show they were watching on their laptop. Instead, they simply told me to use the self-order computer. The ordering computer was extremely slow (almost like 90’s dial-up) and the touchscreen barely worked. It took me nearly 10 minutes just to enter my order, which was very frustrating. During that time, I still had to ask the employee questions twice anyway. Meanwhile, my daughter was approached by an unhoused person asking her for money while I was stuck struggling with the ordering machine. After finally completing the order, I went to the employee only to be told that the restaurant was cash only — not even debit cards were accepted. I asked where I might be able to withdraw cash nearby, and the employee simply replied “I don’t know,” without even looking up from their computer. At that point, I decided to leave. The overall impression was not just poor service from one employee, but a general lack of care or respect for customers. Based on this experience, it seems clear that customer service is simply not a priority here. Unfortunately, I can’t recommend this place. There are many other businesses that will appreciate your time and money.
$35 for a very basic pad thai. When I asked for a cup of water, the employee gave me attitude and made it seem like I was supposed to bring the cups myself: “If you don’t have cups, there is no water.”
Giving this review mostly for the awful service here. Lady is very rude. Food portion was very small. Mostly rice.
The customer service is extremely poor. It’s unfortunate because the food itself is quite good. They really need to improve their attitude toward customers. Also, cash only? That’s surprising and inconvenient.
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Opening hours
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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