Madame Poulet - West Island
Madame Poulet - West Island 2415 Route Transcanadienne, Pointe-Claire
4.8
247 evaluations
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Reviews / Ratings for Madame Poulet - West Island

Photo of Rav Menda
2 Mar 2026
Source: Google
5.0

Great food and Service ! Milena is amazing. So polite and friendly. Definitely be back.

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Photo of matthew daniels
1 Mar 2026
Source: Google
3.7

*** THIS REVIEW IS INTENDED TO HELP THE RESTAURANT FOR THE FUTURE*** Here’s the no bs review. Two main concerns, price $ and quality. The chicken tenders themselves are a bit rubbery and dry. They also lacked some seasoning. The waffle fries were good but also lacked seasoning. The sauce containers are just too small for the average person, so you need at least two containers, perhaps even three if you want to enjoy the chicken. That brings me to price. I wouldn’t be very critical of the food if the price was reasonable. But 28$ for 3 tenders and fries doesn’t justify the lacklustre taste and quality. Whatsoever. The restaurant itself is trying to go for a diner vibe where the staff serves you the food. I don’t personally understand it but it’s not a concern for me either. The staff were very nice and helpful. This restaurant needs to audit the foods quality and consistency.

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Photo of Anna Digerman (“ni”)
1 Mar 2026
Source: Google
5.0

A very nice place with fresh and tasty food

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Photo of Ivan
28 Feb 2026
Source: Google
1.0

As I received this message to get a free junior burger like it states. The reception informed me it’s no more valid and pursued to call her manager for clarification. Her manager ended up getting mad at herself because her management team didn’t correctly message the promotion and it was buy something for 3.99 and get a free burger not like it states in the message sent and taking out her anger out on me saying I’m too broke to afford a 10$ burger and it rly frustrated me as I was just there passing by coincidentally for a free burger. February 28th 2026. The manager does not know how to deal with her customers.

Photo of Ballage
28 Feb 2026
Source: Google
4.7

Tried this fried chicken sandwich spot recently and overall had a good experience. There was no wait, the service was quick, and the place was easy to get in and out of. The meal came out to about $25, which felt reasonable for the quality and portion. The food was really tasty overall, and my friend’s fried chicken sandwich looked great and was apparently excellent. My sandwich was good too, but the chicken piece had a bit too much breading and not enough actual chicken, which threw off the balance. Still flavorful, just could have used a thicker piece of chicken. Overall, a solid fried chicken sandwich spot — good value, quick service, and tasty food. I’d definitely go back and give it another try.

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Photo of Matt L
28 Feb 2026
Source: Google
5.0

Awesome restaurant! The food was so good!

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Photo of Mohamad Fakhoury
27 Feb 2026
Source: Google
5.0

Honestly the burgers are super underrated in Montreal! Customer service is impressive as well, thank you Zahra! The fries could be asjusted tho

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Photo of Imaan Browne
25 Feb 2026
Source: Google
5.0

Milena served us and was really kind and informative of the products. She even went out of her way to check in and see how everything was going 🥰 can't wait to try every burger on the menu!

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Photo of Alexandra Dunn
25 Feb 2026
Source: Google
5.0

A special thanks to Milena for her amazing service 🤍🙏🏼

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Photo of Tyler Szeremeta
25 Feb 2026
Source: Google
4.7

Milena was great, and we got our food super fast. Super fresh as well. Fantastic service

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Photo of Edwina Arthur
22 Feb 2026
Source: Google
5.0

Food was delicious and service was really good. Stephanie was so sweet, thank you!

Photo of Sherif Bastawrous
21 Feb 2026
Source: Google
5.0

Excellent food testé, the fried chicken are crunchy and tasty, I spécial thanks to Namiea, and Zahra the hostess they are so professional, care and high hospitality manar

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Photo of A Arsenault
21 Feb 2026
Source: Google
5.0

Best chicken sandwich I've ever had. Awesome service too

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Photo of Zack
21 Feb 2026
Source: Google
5.0

The food was filling, service was great, a slight bit on the more pricey side but id say its worth the price

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Photo of Nidal Saadedin
21 Feb 2026
Source: Google
5.0

Very good quality, as a constructive advise, a little more training for the cashier to best enhance the orders ... thanks

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Photo of Melissa Miglialo
19 Feb 2026
Source: Google
5.0

My husband and I just visited your restaurant (west island) and ate there for the 1st time and we give it a 5⭐️!!! Food was great! Service amazing! Zahra is a keeper! She is great with people and so enthusiastic! Good employees like her are very hard to find. The restaurant is impeccably clean, including the bathrooms! We will definitely be back… we live in St.Leonard, but will make it a point to come here with our daughters again!!!

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Photo of Cozy Chalet
19 Feb 2026
Source: Google
5.0

The attention was really good and the meals so good.

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Photo of Antonio Aviles
19 Feb 2026
Source: Google
5.0

I highly recommend this place—it’s very clean, the food is super fresh, and the service is excellent.

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Photo of hana Dian
19 Feb 2026
Source: Google
5.0

Got the large buffalo poutin, was enough to feed my partner and I. It was amazing poutin with tender spicy chicken. Very good service by zama :). Will def come back

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Photo of Shafina Daryanani
19 Feb 2026
Source: Google
5.0

So delicious with an amazing service by Zahra 🙂🙂

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Photo of Ankine Khrigian
15 Feb 2026
Source: Google
5.0

Amazing!

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Photo of Evan Zack
14 Feb 2026
Source: Google
5.0

Food was very good and the staff was very helpful.

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Photo of chloe banister
12 Feb 2026
Source: Google
5.0

I was served by Zara and she was so sweet and helpful, I’ll definitely be coming back! The food was also delicious :)

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Photo of Delaney Ross
12 Feb 2026
Source: Google
5.0

Zara was so kind and helpful, what amazing customer service! She made us feel so welcome and gave us lots of ideas as to what to order next time we come by. Thank you Zara!

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Photo of Heidi H
12 Feb 2026
Source: Google
4.0

it was super tasty, the pickles are awesome only problem was the wait but that’s okay

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 01:00
  • Saturday 11:00 - 01:00

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