Madame Poulet - West Island
Madame Poulet - West Island 2415 Route Transcanadienne, Pointe-Claire
4.8
340 evaluations
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Review summary

What guests say about Madame Poulet - West Island

The reviews are very positive overall, with an average rating of 4.8/5. Customers especially praise the crispy and flavorful chicken, generous portions, the cleanliness of the place, and the fast, friendly service. Several comments also mention the attentive welcome from the staff, which makes the experience pleasant. A few customers, however, find some items a bit expensive and the portions sometimes inconsistent.

Summary based on 328 reviews.

Reviews / Ratings for Madame Poulet - West Island

Photo of lapope
1 Jun 2026
Source: Google
4.7

It was my first time trying the food and dining in. I ordered the Poutine MP Piri Piri avec Filets, and it was amazing. The fried chicken was the best for me crispy, flavourful, and absolutely delicious.

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Photo of Bassam Salloum
1 Jun 2026
Source: Google
5.0

A special thanks to the Chef & Kelsi service and food 7⭐️

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Photo of Kiara Koxhaxhiku
1 Jun 2026
Source: Google
5.0

i love their burgers and mac & cheese! and kelsi is so sweet

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Photo of Sara Vulpescu
1 Jun 2026
Source: Google
5.0

Kelsi is amazing and so sweet!

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Photo of Xavier Bonami-Ducharme
31 May 2026
Source: Google
3.7

Fried chicken is pretty good! Overcooked reheated cookies and Mac n cheese sauce being horrid and tasting like a frozen meal is unfortunately disappointing.. 😢

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Photo of mannoj ganta
31 May 2026
Source: Google
5.0

Great service from Stephanie

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Photo of Wolfë Pekoe
31 May 2026
Source: Google
5.0

Awesome service from Stéphanie, she warmly welcomed us and handed over the food promptly with a nice smile. ★ ☺ The place and clean and the food DEE-LICIOUS 100% will come again =)

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Photo of Sai Sivani
31 May 2026
Source: Google
5.0

The food was tasty and the service is great

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Photo of Victor Guerra
30 May 2026
Source: Google
5.0

Food was really good and the service provided by Eugénie was superb 👌. Thank you!!!

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Photo of Brian Ab
29 May 2026
Source: Google
5.0

Best service and really good food, koodos to Zahra

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Photo of Clara Aouad
29 May 2026
Source: Google
5.0

Zahra was the best. She offered an amazing customer service. Totally recommended.

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Photo of Oliver Lapointe
29 May 2026
Source: Google
5.0

Service was excellent from Zahra. Best chicken in Montreal no doubt!

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Photo of gary belisle
26 May 2026
Source: Google
3.7

Food was very good but the price advertised was not honored. The online menu quotes $39 for the 20 piece pack and they actually charged me $49. When I confronted them, their only explanation was that the website “may not be up to date”; the manager offered no solution/compromise or other to resolve the situation! Pretty lame and as much as their product is good, this left a very sour taste for us!

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Photo of Sama Kami
25 May 2026
Source: Google
5.0

Zahra is so kind and helpful. Good customer service

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Photo of Omar Alhgeesh
25 May 2026
Source: Google
5.0

Thank you Zahra for the good service and foood

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Photo of Stan Najah
25 May 2026
Source: Google
5.0

Great customer service from Zahra shes amazing and sweet i will come back fore more

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Photo of Natalia Varela
25 May 2026
Source: Google
5.0

I'm not a big fried chicken fan but my husband is so we came here, but I honestly really enjoyed this, tasty and fresh and Zahra gave us great service, definitely recommend.

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Photo of ET
23 May 2026
Source: Google
5.0

Fantastic chicken! Moist, delicious and huge portions! Eugenie was super polite and courteous, will definitely be back!

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Photo of Denise McDowell
21 May 2026
Source: Google
5.0

Zahra was very friendly and helpful with our order and checked in with us to make sure we didn’t need anything during our meal. She was very genuine and provided top-notch service!

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Photo of Kenneth McFaul
21 May 2026
Source: Google
3.7

A combo worth $30 should have a big hot juicy piece of chicken, not this cold dry little chunk squished between two buns.. ridiculous.. only giving 1 star because I go to restaurants for the food not the “experience”.. even though the customer service was good.. and the poutine was decent.. anyway.. not worth the trip if you ask me.. kind of feeling ripped off..

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Photo of Sasha Hyre
20 May 2026
Source: Google
5.0

Zahra was very helpful and full of energy ♥️

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Photo of Simon Torossian
20 May 2026
Source: Google
5.0

Good food good service Thank you zahwa for being very welcoming

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Photo of Aiden Warren
18 May 2026
Source: Google
5.0

Amazing service Mohamed is the best

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Photo of Kris Kazeyami
18 May 2026
Source: Google
5.0

place was cute and quiet, food was delicious

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Opening hours

Dining room
  • Sunday 11:00 - 00:00
  • Monday 11:00 - 00:00
  • Tuesday 11:00 - 00:00
  • Wednesday 11:00 - 00:00
  • Thursday 11:00 - 00:00
  • Friday 11:00 - 01:00
  • Saturday 11:00 - 01:00

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