Madame Poulet - West Island
Madame Poulet - West Island 2415 Route Transcanadienne, Pointe-Claire
4.8
163 evaluations
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Reviews / Ratings for Madame Poulet - West Island

Photo of Heather Bastien
27 Mar 2026
Source: Google
5.0

Love the vibe, the service. The food was really good and i will definitely come again

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Photo of Zoe Mcintosh
27 Mar 2026
Source: Google
3.0

While the food tasted good, i ordered a large poutine (extra $) and the portions were very little. For $25 you would expect a bit more food for that price. There wasn't enough fries at all, the plate was 3/4 full. Not worth it for the price you pay. Also, they offer a "free burger" as a promo through their website, but once you put in the code, it doesn't work.

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Photo of Sarim
22 Mar 2026
Source: Google
5.0

I'm a big fan of fried chicken burgers and will almost always order them and the burger here was actually really good. The employees are also so nice, and the restaurant itself is really nice but the food is definitely the highlight

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Photo of Mary Blais
20 Mar 2026
Source: Google
5.0

Thanks to Stephanie, amazing food and great service !! ❤️

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Photo of richard vani
19 Mar 2026
Source: Google
5.0

Food was fresh and delicious. Service was great. Toddler loved the macaroni. Bathroom was very clean.

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Photo of Greg Forlini
19 Mar 2026
Source: Google
5.0

First off, I want to start by saying that the staff is superb, so friendly and accommodating, from the cashier to the cook to the manager! The restaurant is clean, I know it's new but you can see that they are keeping it well maintained. Now to the food, I had a classic chicken burger with onion rings and it was fantastic. The chicken was crispy and flavorful, it had the right amount of toppings, it all came together perfectly. The Onion rings I had on the side were also cooked just the way I like them. It was a very good experience and I'll be going back for sure. Give it a try, I'm sure you'll love it. Edit: been back several times still a good chicken burger, service still fast, served by Milena, friendly and quick to help out with whatever we needed, still 5⭐

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Photo of Cl 8 in
19 Mar 2026
Source: Google
5.0

This fried chicken location is new to the West Island (open about two weeks ago) and newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers. So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy and tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well. The restaurant had very good and friendly service. Decor is modern and extremely clean. Bright lights and high ceilings create a nice open feel though I believe it’s mainly to dissipate the fried odour from the cooking. Prices are reasonable and they have table service after you order at the counter. There’s even two self ordering stations beside the counter but they weren’t operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island. Update: Returned to MP for lunch and had the MP Chou burger and it was still delicious. Milena served us and she was polite and friendly! Still recommend for a nice chicken sandwich!

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Photo of Jay MAN
18 Mar 2026
Source: Google
5.0

A + service Amazing food.

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Photo of Luigi Palmieri
18 Mar 2026
Source: Google
5.0

Food was great and Milena was super helpful!

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Photo of Haig James Toutikian
15 Mar 2026
Source: Google
5.0

Delicious food with generous portions. Friendly and fast service!

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Photo of Maria Daly
15 Mar 2026
Source: Google
5.0

Highly recommend this place ! Food amazing and service above and beyond ! Will come back again !

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Photo of sasha potato
15 Mar 2026
Source: Google
1.0

Went there for free burgers with bf and brother, they let us know when we arrived that we needed a 5$ minimum to get them. So in the end we payed around 7-8$ each for FRIES by the way. As soon as we were all home, all of us got sick with food poisoning symptoms (vomiting, bowel issues, stomach pain, etc) and the burgers were soggy and undercooked. Never coming back, we're all in pain and we're all fasting so we're sure it's not from anywhere else.

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Photo of rg
14 Mar 2026
Source: Google
5.0

Great experience! Very friendly customer service & delivered with speed and care!

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Photo of Tanya Infantino
13 Mar 2026
Source: Google
5.0

The food here is consistently great and the service by Zahra was outstanding. Thank you!

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Photo of Vchan
13 Mar 2026
Source: Google
4.7

Service was amazing; Zahra was super helpful, very courteous. Food was great, fresh, made on the spot. The place is spotless, bathrooms are clean. Thank you!

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Photo of Ahad Malhi
13 Mar 2026
Source: Google
5.0

I stopped by Madame Poulet and had the chicken wrap along with the chicken poutine, and both were honestly amazing. The wrap was fresh and flavorful, and the chicken poutine was exactly what you want. Crispy chicken, great portions, and really satisfying. What made the experience even better was the service. Zahra was incredibly kind and welcoming and made sure everything was perfect. You can tell she genuinely cares about customers having a good experience. Great food and great service. I will definitely be coming back.

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Photo of Ian Montero
13 Mar 2026
Source: Google
4.7

my first time being in this location and it must visit with friends and family, the food and the service provided by the lovely Zahra was excellent and insightful, she recommend the right meal for your taste, definitely worth your money and time :)

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Photo of Jennifer Oroc
13 Mar 2026
Source: Google
5.0

Had a great time, food was AMAZING, chicken doesn’t feel too greasy and our server Zahra was the sweetest 💕

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Photo of Shereen C
13 Mar 2026
Source: Google
5.0

Amazing! Special shoutout to Zahra, thanks for the great customer service!

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Photo of Joshua Spicer
13 Mar 2026
Source: Google
5.0

Not only is this place gorgeous, the service and food is amazing! Zahva helped us choose our order, and provided incredible service! Thank you Zavha

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Photo of Malachi Divine
12 Mar 2026
Source: Google
5.0

I came with two of my friends who enjoyed the experience very much. We were served by Stephanie, she was kind, friendly and very helpful. I got the 4 piece chicken with fries and it was delicious. I’ll definitely be coming back again.

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Photo of Sweet
12 Mar 2026
Source: Google
5.0

Stephanie was very welcoming and the food was fresh crispy and didn't take too long

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Photo of Ihsan
12 Mar 2026
Source: Google
5.0

Amazing sevice

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Photo of Ben Nadler
11 Mar 2026
Source: Google
2.3

Mid at best rude workers and food is alright

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Photo of Red Smith
9 Mar 2026
Source: Google
5.0

Service and food were great. The kids got to eat at the party room which was really nice.

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 01:00
  • Saturday 11:00 - 01:00

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