Madame Bovary - Laval

Tarek Dib (32 reviews)

8 Feb 2026

Source: Google

4.0

Food was ok, nothing special and overpriced, however we got a good service. We came for a birthday and after 2h we've been told to leave our table and go to a corner which ended up making everybody leave. Disappointing

Restaurant response

Response added on 13 Feb 2026

Bonjour Tarek et merci pour votre avis et votre visite. Il y a effectivement un temps restreint pour la table si vous réservez au premier service. Le tout est mentionné par nos coordinatrices quand vous prenez la réservation pour un groupe. Il nous a fait plaisir de vous trouvez un endroit pour pouvoir continuer la soirée avec nous. Merci

Erica Maltraversa (5 reviews)

7 Feb 2026

Source: Google

1.0

I had a very disappointing experience and would not recommend this establishment. I had reserved a private room well in advance for a birthday celebration of 15 people. On the day of the event, there was no private room available, and our group was instead seated in an open area with round tables pushed together, which did not reflect what had been reserved. To make matters worse, the area was cold, as we were seated near the entrance door. Service throughout the evening was extremely slow. Dishes were not served at the same time, and staff did not check in to see if we wanted additional drinks, coffee, or dessert. Without prior discussion or accommodation, we were asked to leave the tables, being told they were needed for other guests. We were offered one table and a small couch, leaving most of our group standing, which was uncomfortable and awkward. At that point, the evening was effectively cut short, and we decided to leave. This experience was truly disappointing, both for myself and for my guests. Given the lack of organization, service, and respect for our reservation, I will not be returning.

Restaurant response

Response added on 11 Feb 2026

Bonjour Érica, merci d’avoir pris le temps de partager votre commentaire. Lors de la réservation, notre coordinatrice a bien informé la responsable du groupe que nous n’avons pas de salle privée pour 15 personnes, et que la table serait attribuée selon nos disponibilités du moment. Elle a aussi été avisée qu’en réservant au premier service, la table est allouée pour une durée déterminée (temps de table), afin de permettre la rotation pour le service suivant. Ce fonctionnement fait partie de nos politiques, qui sont communiquées à l’avance. Par la suite, notre équipe vous a proposé des options pour prolonger l’expérience sur place, mais elles n’ont pas été retenues. Nos ambassadeurs et notre équipe travaillent très fort avec les groupes afin d’assurer le meilleur service possible, surtout lors de soirées achalandées. Nous sommes désolés que votre expérience n’ait pas répondu à vos attentes et vous remercions tout de même de nous en avoir fait part.

Xavier Legros (2 reviews)

7 Feb 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 13 Feb 2026

Bonjour Xavier et merci pour votre avis et votre visite 🌹

Inna Ad (30 reviews)

19 Jan 2026

Source: Google

4.7

The restaurant is very different from others, it has this dark ,mysterious atmosphere... decor was nice. There is a DJ, which is nice, but there is a carpet on the dance floor.( weird) maybe it's not a dance floor... Food: most of our friends ordered beef tartar, I ordered salmon tartar, they both were good..One of my friends took extra brussel sprouts, that was a highlight...Service was great! Drinks at the bar were great. Only one minus, they didn't have champagne glasses.. Overall: its a good restaurant for any event. I would go back

Restaurant response

Response added on 4 Feb 2026

Bonjour Inna et merci bcp pour vos beaux mots! À bientôt ❤️

Eren Dagdeviren (85 reviews)

5 Jan 2026

Source: Google

2.3

The food wasn't that great and the quantity was so little. BUT the staff was friendly and did try to help to their best.

Restaurant response

Response added on 5 Jan 2026

Bonjour Eren et merci pour votre visite. Nous sommes spécialisés en formats entrée. Le prix est relatif aux portions. Nous sommes fiers de notre cuisine et nous travaillons fort pour votre satisfaction.

Greg Kokjian (956 reviews)

1 Jan 2026

Source: Google

4.0

New year's eve at this restaurant; food was good, dessert is the best. The cocktails, not much alcohol. Service good. Music is great, thank you Dj.

Restaurant response

Response added on 5 Jan 2026

Bonjour Greg et merci pour votre visite. Nos cocktails signatures sont doubles et nous respectons les quantités chargés à nos invités. Nous sommes heureux de constater que vous aimé le tout! À bientôt

Mathieu Marchand (73 reviews)

22 Dec 2025

Source: Google

3.0

Limited and very expensive menu for what it is.

Restaurant response

Response added on 23 Dec 2025

Bonjour Mathieu et merci pour votre visite. Nous sommes contents de pouvoir offrir une variété de plus de 20 items sur le menu. Veuillez noter que le prix des plats est directement relié avec la qualité de ceux-ci. Merci de faire les bonnes comparaisons.

M Gom (3 reviews)

8 Dec 2025

Source: Google

1.3

I had high hopes for a restaurant named Madame Bovary, but much like Flaubert’s heroine, the place is full of grand illusions and crushing disappointments. The décor tries desperately to be luxurious, but ends up feeling as gaudy and confused as Emma’s romantic fantasies. The service was no better: aloof, distracted, and oddly dramatic, as though the staff were reenacting the novel’s slow spiral into misery; I know my night was. By the end of the meal, I felt like I’d swallowed metaphorical arsenic—regretful and wishing I’d chosen any other dining option.

Restaurant response

Response added on 9 Dec 2025

Bonjour M. Il est malheureux pour nous de constater que votre avis est frauduleux et ne sert qu'à nuire à notre établissement.

Cathy Patrizio (1 review)

7 Dec 2025

Source: Google

1.0

Totally disappointed with their customer service approach. Look elsewhere & save your $$$$.

Restaurant response

Response added on 9 Dec 2025

Bonjour Cathy, nous sommes heureux de mettre à la disposition de nos invités des coordinatrices dévouées pour le succès de vos soirée. Nos gestionnaires sont également à votre disposition en tout temps pour s'assurer que vos demandes sont remplies. Merci

Emma Heguy (6 reviews)

5 Dec 2025

Source: Google

1.7

Hi, I strongly urge everyone to reflect on what they like in a restaurant before booking. 1. Do you like being lied to and gaslit about what was promised to you? 2. Do you like when they mismanage their staff and leave one waitress (bless her) to handle a table of 20? 3. Do you like the manager and the owner calling multiple members of your group liars? If so, I’m sure you’ll love it! Not to mention the arrogant attitude from Benjamin (which is clearly reflected in the reviews and in his responses). An embarrassment to the restaurant industry, to be sure.

Restaurant response

Response added on 16 Dec 2025

Bonjour Emma, il est malheureux de voir que votre groupe s'acharne sur notre entreprise malgré tout ce qui a été fait. Merci

Vince D'Urbano (80 reviews)

14 Nov 2025

Source: Google

4.7

Our work group had a great evening at Madame Bovary. We started with cocktails and a round of wings & nachos by the pool table—bar snacks were just OK, but the cocktails were excellent. The vibe is chic and festive, and the space handled our large group comfortably. For dinner, we shared a variety of dishes; presentation was beautiful and the quality and taste were very good, though not quite exceptional considering the higher prices. What really stood out was the service—attentive and on point all night. Overall, a very enjoyable outing with good food, outstanding service, and top‑notch cocktails. Perfect for groups and celebrations

Restaurant response

Response added on 14 Nov 2025

Hi Vince and thank you for your reservation 🌹

Denise PH (379 reviews)

5 Nov 2025

Source: Google

5.0

This place was just great! It's chic, food is tasty, and the service is quick and attentive. Plus, the cocktails and mocktails are really good and with great presentation. All dishes were really tasty, and the quality of the ingredients was high. Also they all felt fresh. The atmosphere and decoration is beautiful, and it really gives a cozy/chic vibe.

Restaurant response

Response added on 14 Nov 2025

Bonjour Denise et merci pour tout 💋