Bad service. Lady never came to us. We always had to try to get to her Food is ok. It's not better than Kinton which is a basic chain . At this point I still give a 4* But when I see the forced 18% tip ( you see 15% click but then see it says 15 after TX . You gotta go out of your way to go to 15%. ) I'm out Edit: They replied. Saying it's not 18%. I have the bill. I chose the cheapest tip and it did come out as 18 before tx. I'm not sure they understand what I'm saying. Or most probably Typical fake damage control reply
Reviews / Ratings for Machiya Ramen
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Jan 2026
Thank you for your feedback. We’re sorry that your experience did not meet your expectations.
We would like to clearly state that we do not force gratuity. Tipping is entirely optional, and our payment terminal shows 13%, 15%, 18%, as well as a “Skip” option. We appreciate all guests equally, whether a tip is left or not.
We also need to point out that this review was submitted as 2 stars, not 4 stars as mentioned in the comment.
We take service feedback seriously and will continue to improve.
I had lunch today and the Tonkotsu Black Ramen was one of the best that I’ve ever eaten! Also the fried chicken gyoza is delicious! I will certainly be back!
Service
Cooking
Atmosphere
Cozy family owned place. Great ramen, I had the miso, it was very good! Dumplings were also good, very tasty. Service was fast, nice and the atmosphere is great! I’ll be back for sure.
Service
Cooking
Atmosphere
Has to be the best ramen in town, good service and nice environment. 5/5
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Jan 2026
Thank you so much for the kind words! We’re truly happy to hear you enjoyed our ramen, service, and atmosphere. Your support means a lot to us, and we look forward to welcoming you back again soon! 🍜😊
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
Dining room
- Sunday 11:00 - 21:00
- Monday 11:00 - 21:00
- Tuesday 11:00 - 21:00
- Wednesday 11:00 - 21:00
- Thursday 11:00 - 21:00
- Friday 11:00 - 21:00
- Saturday 11:00 - 21:00
Missing information?
Help us improve this restaurant profile.
Update the profile