Food is good but the service felt very rush. Maybe it was during the habs game night.
Reviews / Ratings for Lucille's Fairview Pointe-Claire
I recently celebrated my 40th birthday at Lucille’s fairview and we were quite a large group. The staff was very patient and accommodating! Alek the manager was very helpful and attentive! The food was delicious and the drinks were on point! We had a great evening !
Food was good, very busy, service was good too, take a fat wallet though!!
Had a great experience at Lucille’s Farview. The atmosphere was warm and welcoming, and the food was excellent. A special shoutout to our waitress, Carla, who was friendly, attentive, and made sure everything was perfect throughout our meal. Her service really elevated the experience. Highly recommend!
We had an absolutely amazing experience at Lucille’s, and a huge part of that was thanks to the manager, Niko. From the moment we arrived until the very end of our evening, he went above and beyond to make sure everything was perfect. He genuinely made us feel valued and special, not just like another table at the restaurant. Every detail was handled with care, and you could truly feel his passion for customer service and hospitality. It’s rare to come across someone who creates such a warm and memorable atmosphere while still maintaining such professionalism. Thanks to him and the rest of the staff, our night was smooth, enjoyable, and unforgettable. We will definitely be coming back!
love Lucille’s! Their customer service is amazing and the staff is amazing. The service is very quick and I will definitely come back again! The bar staff are awesome we Liam as waiter was very helpful and good
Tried to phone back Nico guess your busy thank you for taking your time to phone me so since I can’t reach you I took down the post since I got the apology that’s all that I wanted.Much appreciated
Amazing service, food and atmosphere. Will come back😋
Best place
Lucille’s does it again! Thank you so much for going above and beyond tonight. After @ubereats driver stole our order and kept sending more drivers, not listening to us and kept us hanging for over an hour with no food, the staff at Lucille’s were so patient and remade our order for pick up including desserts on them! Food was amazing as always. Thank you Lucille’s we will be back!
My husband and I love our last minute date nights at Lucille’s, always prepared to accommodate us. Food always on point. And special shout out to Emily who made our night even more fun :)
Had such a great experience last night with a group of friends. The food was amazing as always, which is why we love coming here for celebrations and special occasions, but what truly made the night stand out was our waitress Emma. She was genuinely one of the best servers we’ve had in a long time. We had a lot of different requests and accommodations at the table, and she somehow remembered everything while making sure everyone had exactly what they needed all night. Even when our orders got a bit complicated, everything stayed so organized and smooth and we never had to ask twice for anything. You can tell she genuinely cares about giving people a great experience, and she truly made our night feel special. Her service honestly made such a difference in our evening and did not go unnoticed!!!
Great food and ambience. The service is exceptional, friendly and welcoming. Our water Maxime was top notch!!
Favorite restaurant by far! From the food to the service!! Maxime made my mother's day lunch extra special making sure everything was perfect down to the smallest details. We will definitely be back!
It is unfortunate that my experience will not match the glowing reviews. We sat down yesterday for a quick birthday lunch. I ordered the fish tacos and my fiancé the lobster rolls. Waitress was nice and welcoming. Upon my very first bite, I was greeted with the longest white HAIR in my fish taco imbedded in the prepared fish patty. Half in my mouth half still in the dish, visible to my partner even. Truly disgusting; the manager apologized and offered a new dish (or tequila?) but we left. I veryyyy much question the sanitation in the kitchen when doing food prep. Overall, the experience did not match the reviews I had seen before coming. I hope management takes this feedback seriously. Unfortunately, based on this visit, I would not return.
Had a wonderful experience at Lucille’s at CF Fairview Pointe-Claire. The service was absolutely outstanding , the staff were warm, attentive, professional, and made us feel truly welcome from beginning to end. We ordered the Seafood Tower Royale for my youngest 16 yo birthday’s son, and it was spectacular. Everything was beautifully presented, incredibly fresh, and absolutely delicious. The oysters, shrimp, lobster, and crab were all top quality, and the presentation alone made it feel like a special occasion. A big thank you to the team for such a lovely dining experience. Great food, excellent atmosphere, and exceptional service. Lucille’s definitely knows how to make guests feel taken care of. Highly recommend for anyone looking to enjoy amazing seafood and top-notch hospitality.
Nico Kayla and Macy are the best ! Thanks for the exceptional service!!!
Pretty awful quality for the price!
I love my chai latte but this one made me laugh. I was not expecting actual Lucky Charms cereal on my coffee but you know what, it was still delicious!
Carla was awesome!!!! Super attentive kind and an amazing server. I'd say don't waste time on the burger. They are frozen or at least they seem so. Was expecting to be wowed by the burger, it was below average. The peppercorn sauce was amazing, fries and salad as well. The meats look phenomenal in this place and to be honest that's what I should have gone with.
I hate seafood. So, I decided to get ribs. For a luxury restaurant, I was expecting it to be good. It was below average. The steak though, were a monstrosity. It was the most fatty steak I have ever ate. Must have been a fat cow. Not a good thing though. ONLY GO TO THE RESTAURANT FOR SEAFOOD. I REPEAT. Appetizers were quite appetizing. Water had a lot of ice in it. Anyways, only go for the seafood. Lucille’s, please fix your vile, gross, nauseating and revolting steak. This would a 5 star restaurant if you fix it. Again your appetizer is appetizing.
Amazing service! Carla was our waitress and she was on the ball all evening even during the Habs playoffs!!! Service team overall was on point!
Amazing service by Jackie. Food was excellent, service was on point. Will be back soon
Emilio and the team is fantastic! I had a group dinner take place and the group had nothing but great things to say. I highly recommend Lucille's Fairview Pointe-Claire! ♥️
Went there for vday double friends date
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Opening hours
- Sunday 11:30 - 22:00
- Monday 11:30 - 22:00
- Tuesday 11:30 - 22:00
- Wednesday 11:30 - 22:00
- Thursday 11:30 - 22:30
- Friday 11:30 - 22:30
- Saturday 11:30 - 22:30
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