Lou's Pointe-Claire

Genevieve Em (4 reviews)

17 Mar 2026

Source: Google

5.0

Attentive and knowledgeable team. Manager working March 8th was very hands on and a great host. Nice to know that there are still some restaurants out there that still give great importance to the service industry. Added bonus that it’s a West Island gem. Thanks for a great evening.

Adrian Khatri (38 reviews)

13 Mar 2026

Source: Google

4.0

Great overall atmosphere, I really admired the cozy vibe attributed to this spot. The food was tasty, the service was a tad bit slow, it took us a while to get our meal but the server was very kind.

Mailly Monaco (28 reviews)

9 Mar 2026

Source: Google

3.3

Food was quite good but service one of the worst I’ve had a while. Those from the restaurant staff that we interacted with were nice although, it took about an +1 hour to get our food, asked for the bill and after we waited 15 mins (and still nothing) we got up to find a waiter to ask, part of our meal was missing and we were told the wrong price for the special of the night that we ordered. Low staff can definitely be a contributing factor, but being given a heads up at the beginning of the service would help. We got there at 6:15 and were out at 9.

Christina W (1 review)

8 Mar 2026

Source: Google

5.0

We had a lovely experience here. We were served by Maggie and she was very sweet and suggested amazing options which we will be back to have again! The baked scallops and the homemade bun is to die for.

Anthony M (5 reviews)

26 Feb 2026

Source: Google

5.0

Always a fantastic meal. Everyone is super friendly and knowledgeable.

Nat (200 reviews)

25 Feb 2026

Source: Google

1.0

The food arrived cold and looked like it had been sitting for a while. The pasta was dry, the sauce lacked flavor, and the chicken was overcooked. For the prices charged, I expected much better quality. Presentation was sloppy, and the portion sizes were small. Extremely disappointing.

Chantal Parisien (28 reviews)

22 Feb 2026

Source: Google

5.0

Maggie, was so personable Very cozy place

Jennifer Maks (8 reviews)

17 Feb 2026

Source: Google

5.0

Soooo happy that we now have a restaurant like Lou's in the West Island! Amazing food, cocktails, service. So many signature dishes that keep us coming back for more. Would highly recommend!

Ka T (73 reviews)

23 Jan 2026

Source: Google

5.0

Love this place, amazing food!

audrey (59 reviews)

15 Jan 2026

Source: Google

3.7

Friendly staff. Very limited menu. Expensive, and the food wasn't anything to rave about.

Patricia Brassard (18 reviews)

10 Jan 2026

Source: Google

5.0

Amazing evening at Lou’s. Sat at the bar and was served by the sweetest waitress/bartender ever Haylo! She was amazing. She gave us great recommendations. The food was delicious with amazing presentation and they were very assiduous with the cutlery, plate changes, water, drinks, etc. We highly recommend the tuna carp, the cesar salad, crab cake, the scallops, the brioche, the rigatoni. I forget the name of the desert but like just look at it like unbelievably yum. Seriously great fun cozy vibes, good drinks, good service, amazing food. 10/10 would recommend.

iman vaghefi (205 reviews)

7 Jan 2026

Source: Google

3.3

Despite having a good number of servers in the restaurant, it took about 10 minutes for someone to come to our table, ask if we wanted water, and bring us the menu. It seemed like they had just started their shift, as they were busy talking among themselves.

Hollow (“五郎”) (3 reviews)

31 Dec 2025

Source: Google

5.0

Came here on newyears’ eve and everything was just… amazing. This is far beyond any restaurant I’ve been to, including service. Justine was also an amazing server who was patient with all of our requests and was very nice to us. Foods were cooked to nothing but perfection, would come again and would recommend to everyone who loves tasting new food.