Hello, I would like to share some feedback regarding the reservation process. Today, we were a group of six planning to dine at this restaurant. We had been here before and truly enjoyed the experience, which is why we wanted to come back. I tried to make a reservation in advance. I called the restaurant, but it went straight to voicemail. I called again the next day, five times, and once again, no answer, only voicemail. I also sent a message on Instagram, and as of writing this review, I still haven’t received any response regarding the reservation. This is honestly unacceptable. Because of this situation, I ended up cancelling an entire evening that had been planned. It’s very disappointing to organize something for a group and then have to cancel due to a lack of communication. The food is good, that’s why I am giving 3 stars, but I sincerely encourage the management to improve the reservation system. I would not want other families or groups to go through the same experience. It’s truly frustrating to see people disappointed after planning a special evening. Thank you.
