LILY seems appreciated for its healthy cuisine, with several reviews mentioning salads, sandwiches, smoothies, and coffees as fresh, tasty, and varied. The atmosphere is often described as warm, clean, and cozy, with staff generally very kind and helpful. On the other hand, some customers find the prices high and a few portions small, and there have been serious complaints about the service and quality on occasion.
I love this place. My new go-to! Everything is very tasty and service is super warm. And the place is cozy, clean and beautiful. Just LOVE IT
Relaxing place!
Loved my experience at Lily! They have such a great variety of delicious, healthy dishes with lots of different options to choose from. Everything we tried was fresh, flavorful and beautifully presented. Definitely a spot I’d come back to!
Pros: welcoming, child-friendly service and lovely setting Downside: a bit pricey (but you’d pay the same in the food court)
Really nice healthy spot. All the ingredients are listed which is a bonus. Nice concept overall.
I don’t normally leave negative reviews, but unfortunately this customer service experience needs to be shared. My sister, my nephew, and I visited yesterday afternoon and ordered two iced coffees. The staff member who took our order mentioned it was her first day and that she was still learning, which we completely understood and were happy to be patient about. However, after around 15 minutes, there was still no sign of our drinks being made. There were three staff members present, but they appeared to be chatting amongst themselves and not preparing anything. When I politely reminded them about our order, they seemed to be confused and said it was coming. Eventually around 15 minutes later, the first iced coffee arrived, but when my sister went to drink it, she found what appeared to be a piece of orange in it. She returned it, and after waiting a few more minutes, she received a replacement. We then waited another 10 minutes for my coffee, again with no indication that it was being prepared. When I asked about it, the staff once more seemed unsure of what I’d ordered and asked me to repeat it. Around 10 minutes later, my iced coffee was finally made. In total, it took over 30 minutes to receive two iced coffees, an extremely simple order. We appreciate that new staff need time to learn, and mistakes can happen, but this felt more like a lack of communication and attentiveness from the team as a whole. I’m leaving this review in the hope that management can address these issues as the experience didn’t reflect the level of service customers should receive. Unfortunately, based on this visit, we won’t be returning.
That sandwich definitely looks like it belongs in the review! Here’s a version that naturally incorporates it: ⭐⭐⭐⭐⭐ Lily has become one of my absolute favorite places to grab a healthy meal, and I honestly can’t recommend it enough. From the moment you walk through the door, you’re welcomed by such a warm, positive atmosphere that immediately puts you in a good mood. The restaurant has a bright, clean, modern feel with amazing vibes that make you want to slow down, enjoy your food, and appreciate eating well. It’s one of those rare places where healthy living feels exciting rather than like a chore. The sandwiches here are nothing short of incredible. Every one I’ve had has been fresh, filling, and packed with quality ingredients. The bread is always perfectly toasted with just the right amount of crunch on the outside while staying soft inside, and every ingredient tastes like it was carefully selected. The vegetables are crisp, the flavors are perfectly balanced, and you can tell that everything is made with freshness as the top priority. It’s the kind of sandwich that leaves you feeling energized and satisfied instead of sluggish afterward, which is exactly what healthy food should do. What really sets Lily apart is that they prove healthy food doesn’t have to be boring. Every bite is packed with flavor, and it’s obvious that a lot of care goes into every meal they prepare. Whether you’re grabbing a quick lunch or sitting down to enjoy your meal, the quality is consistently outstanding. The staff deserve just as much praise as the food. Every visit has been met with genuine smiles, friendly conversation, and exceptional customer service. Everyone is welcoming, knowledgeable, and happy to answer questions or make recommendations. You never feel rushed, and they truly make every customer feel appreciated. That kind of service is becoming harder and harder to find these days, and it’s one of the reasons I keep coming back. The atmosphere is another huge reason I love Lily. It’s peaceful, uplifting, and has such positive energy that it almost motivates you to keep making healthier choices. Every time I leave, I feel like I’ve done something good for myself. The entire environment encourages a healthy lifestyle, not just through the food but through the experience as a whole. It’s the perfect place to recharge, enjoy an amazing meal, and leave feeling refreshed. Restaurants like Lily are exactly what every community needs. Delicious food, high-quality ingredients, outstanding sandwiches, fantastic service, and an atmosphere that genuinely inspires healthier living. It’s clear that everyone here takes pride in what they do, and it shows in every detail. If you’re looking for a place that serves healthy food without sacrificing flavor, this is it. I recommend Lily to anyone looking for an amazing sandwich, exceptional customer service, and a welcoming environment that makes you want to come back again and again. Easily one of the best healthy cafés I’ve visited, and without question, a well-deserved 5 out of 5 stars!
Honestly I rarely take the time to leave ratings, but I felt obligated too. I've rarely seen such an expensive / luxury settings be such a scam. The food was really bad, took over 30 min to serve even though we were the only clients... the bread was soggy, the avocado, and dressing wasn't fresh. Also how hard is it to serve food with utensils, and drinks with straws. Now for the drinks honestly we tried three different drinks, all lacking in taste and love.
Overpriced for what it offers. The young guy serving the clients needs to work on how he talks to and looks at the clients..
Went to this place last week to order the tuna salad called La fraishe, and got food poisoning. First of all the salad that the worker gave me was expired from the day before, went there to exchange it and still got sick the next day. I even had to go to the hospital. I tried to send them an email but there has been no answers. I used to be a regular customer before but I’m never stepping in here again. I’m really disappointed.
Really cute seating, very good hot chocolate and I loved the customer service !
I loved the experience! The place is amazingly clean and cozy , the food is very delicious and there’s a lot of options ! Definitely worth it
A very nice and cozy coffee shop in the neighborhood. Their food is tasty and healthy. I enjoyed their sandwiches and drinks. I like the fact that their kitchen area is open and transparent.
Worst coffee in town, cute deco but service is not good, price too high and doesn’t taste good!
The service was amazing! I highly recommend the smoothies and the Thoncado! Everything is very good.
The area and the actual spot are super nice, but $14+ for a single glass of juice before tax and tip is crazy.. aside of that, it was just okay, not so much to say
I paid to 20$ to get a mini acai bowl. Not worth the price. The food is good but the portion is very small for the price
Amazing vibe, staff are super chill and great food! Highly recommend.
love the ambiance!
Rose made the smoothie tastier and it’s a welcoming space. You can get a customized drink. She added more strawberries, almond milk and bananas for my signature drink, La Bombe. It’s affordable and the ambiance is amazing! Bring your friends and family here!
Outstanding and delicious. Best customer service. Thank you to the Team!
Great smoothies and fresh juices. The staff is amazing and super friendly. Will definitely be coming back!! ☺️
Great coffee and staff
The food was absolutely delicious!
Amazing healthy toasts! Definitely recommend!
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After opening its very first location in Villeray, LILY is getting ready to launch its third and fourth locations on Peel and in the Old Port. The restaurant thanks its community…
LILY - MANGER VIVRE AIMER (Villeray) Montréal
LILY - MANGER VIVRE AIMER (Villeray) events
The restaurant announces two new locations opening in fall 2026 and invites followers to stay tuned for the hidden hints in the video.
LILY - MANGER VIVRE AIMER (Villeray) Montréal
LILY - MANGER VIVRE AIMER (Villeray) events
Toni
