22 Feb 2026
Source: Google
We never got served until we asked. They never poured our wine. We got soups with no spoons so we had to literally walk up to get someone to get spoons. Then finally they served the main course and we got knives and no forks. The lady that served us only came back 1 in the whole night and the people that we got to service us were polite and helpful but they were doing her job. We spoke to about 4 waiter to get what we never got from our waitress over the night. Maybe we just got a bad waitress that night so we will try again.
Service
Cooking
Atmosphere
Restaurant response
Response added on 23 Feb 2026
Thank you for taking the time to share your experience with us. We’re truly sorry to read about the level of service you encountered, this is certainly not the standard we aim to provide.
Not being attended to, having to ask repeatedly for basic service elements like wine pouring and proper cutlery, and needing to approach staff for assistance would understandably make for a frustrating evening. We sincerely apologize for the inconvenience and the lack of attentiveness you described.
While we’re glad other team members stepped in and were polite and helpful, you should not have had to seek out multiple staff members throughout your visit. We will be addressing this internally to ensure better consistency and accountability within our service team.
We truly appreciate your willingness to give us another try. We hope your next visit reflects the level of hospitality and professionalism we are known for.
